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INTELLIGENT FORMS

Make forms the starting point for automated, data-driven customer journeys.

Only ask questions that are relevant

Do you know the expression ‘sending someone from pillar to post’? Unfortunately, clients experience this all too often. Forms are often stand-alone documents and therefore very error prone, slow and they sometimes disappear. This costs unnecessary time and money, but also causes a lot of irritation to both the customer and the employee. This can be done differently!

With our intelligent forms, you transform a simple form into a starting point of the digital customer journey. Customer information is stored in real-time, so that your turnaround time is reduced and customers are served faster. Don’t miss the opportunity to innovate processes for collecting and processing your customers’ information to improve the customer experience.

THE BENEFITS

End-to-end digital | Dialog Group

END-TO-END DIGITAL

quick-adaptable

SHORT DEVELOPMENT TIME

quick-adaptable

QUICKLY ADAPTABLE

Customer Friendly

CUSTOMER FRIENDLY

END-TO-END DIGITAL

Avoid broken processes for your customers by linking to all necessary back office systems. From days to minutes turnaround time. And compliant!

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SHORT DEVELOPMENT TIME

Create responsive forms quickly and easily with a drag-and-drop tool in your browser, both for digital and mobile use. Java knowledge is not required! And if you use the same form for multiple target groups or personas, use conditions to develop only one form and deploy the different variations automatically.

short-term development time

SHORT DEVELOPMENT TIME

Create responsive forms quickly and easily with a drag-and-drop tool in your browser, both for digital and mobile use. Java knowledge is not required! And if you use the same form for multiple target groups or personas, use conditions to develop only one form and deploy the different variations automatically.

QUICKLY ADAPTABLE

Get insight into the moments when customers leave the forms, and adjust the questions immediately for increased and improved customer interaction. Use this to reduce your dropout rate at lightning speed.

quick-adaptable
quick-adaptable

CUSTOMER FRIENDLY

Discover the possibilities of next-gen forms that avoid irrelevant questions, show pre-populated data and provide a consistent customer experience across all channels. These adaptive forms automatically adapt to the recipient’s context through the use of conditions.

Customer Friendly

CUSTOMER FRIENDLY

Discover the possibilities of next-gen forms that avoid irrelevant questions, show pre-populated data and provide a consistent customer experience across all channels. These adaptive forms automatically adapt to the recipient’s context through the use of conditions.

Of course, the real payoff is in the marketing and sales funnel. In the daily battle for the favor of your customers and prospects, you want their customer journeys to be optimal. Every touchpoint – and forms are a fragile example of this – must be right. Take it from us that well-balanced smart forms maximize the customer journey.

OUR CLIENTS