FOR IT
Customize existing systems for better customer interaction.
Smart customer interaction software
Are your systems making it impossible to respond quickly to changing customer and colleague wishes? Your various and sometimes outdated systems often seem indispensable to keep the company running. But they make it difficult to respond quickly to changes in the market. Don’t worry, we’ll help you with that.
Say goodbye to self-built solutions in ERP and CRM systems and move the creation and sending or offering of customer interaction to a central place in your organization. As a solutions integrator, we can help you do that. This way you can use data from different systems in communication through all channels. You dare to trust the data quality. And you can change quickly if colleagues or customers ask for it, while you yourself save time.
THE BENEFITS
SAVE TIME
A FLEXIBLE CUSTOMER INTERACTION LAYER
INNOVATE WITHOUT WORRYING ABOUT SECURITY
SAVE TIME
There is a lot of pressure on the IT department: changes come from all departments and have to be faster and faster. With the right tools, your marketing department no longer needs your help for every modification. Your colleagues will spend less time adjusting templates, for example. You can use this valuable time for other important tasks.
Make the business self-reliant
And keep control of the technology yourself.
Reusable assets, data and logic
This makes adapting content and processes less time-consuming.
Development becomes configuration
Through automation and use of smart applications that integrate with the existing application landscape.
Digitization
By digitizing and automating processes, you save time and costs.
A FLEXIBLE CUSTOMER INTERACTION LAYER
Move customer interaction to a central location in your organization for governance of customer interaction and omnichannel insight. Establish a customer interaction layer between existing applications and touchpoints. Without proliferating updates and maintenance.
Avoid loosely coupled applications
Change faster, integrate or replace applications and stay up-to-date easily.
Prevent dependence
Because you are not dependent on a single supplier, you can innovate more quickly.
Use existing applications
Do not suddenly change everything, but make better use of the existing infrastructure.
Innovate quickly
Expand new possibilities without replacing existing systems.
Independent
Customer communication is no longer affected by upgrades and outdated IT systems.
A FLEXIBLE CUSTOMER INTERACTION LAYER
Move customer interaction to a central location in your organization for governance of customer interaction and omnichannel insight. Establish a customer interaction layer between existing applications and touchpoints. Without proliferating updates and maintenance.
Avoid loosely coupled applications
Change faster, integrate or replace applications and stay up-to-date easily.
Prevent dependence
Because you are not dependent on a single supplier, you can innovate more quickly.
Use existing applications
Do not suddenly change everything, but make better use of the existing infrastructure.
Innovate quickly
Expand new possibilities without replacing existing systems.
Independent
Customer communication is no longer affected by upgrades and outdated IT systems.
INNOVATE WITHOUT WORRYING ABOUT SECURITY
Comply with all regulatory and GDPR requirements and guidelines. Simplify your communication processes, automate where possible and use our powerful authentication protocols. This reduces the risk of errors, hacks and leaks.
More overview and insight
About where and how customer data is used. This makes compliance easier.
Outsource risk
Through best of breed solutions that guarantee data security.
Less chance of errors
Through automation and more efficient processes
Ready to help colleagues and customers better in less time?
FROM CUSTOMER ORIENTED THINKING TO CUSTOMER-CENTRIC ACTION
Download the free whitepaper
In this white paper we help you on your way with the biggest challenges of the moment: complex organizational structures, a complex IT landscape and poor quality of (customer) data:
OUR CLIENTS
Digital strength
You don’t change your organization in a day. And not with a single software platform either. You can, however, by translating opportunities for improvement into your processes and systems. We build the bridge between business and IT. And we understand the IT landscape. Our customer-specific roadmaps give you grip and insight. You get the digital strength to make it happen.