Develop templates
You build and improve dynamic templates for letters, emails, portals, and interactive documents.
Vacancy in Germany
Customer Communication (CCM) Application Specialist40 hours, hybrid from Marburg.
You build solutions that enable organizations to reliably and personally deliver large numbers of customer messages across various channels. You work in international teams, at client sites, and from our German organization, and you grow further in Customer Communication Management.
Marburg, client sites and hybrid
40 hours per week
Open vacancyMarburg, client sites and hybrid
40 hours per weekGerman and English
Marburg, client sites and hybridLocation
40 hours per weekHours
HTML, JavaScript and CSSRequirements
German and EnglishLanguage
The role
CCM Application Specialist40 hours, hybrid from Marburg.
You build solutions that enable organizations to reliably and personally deliver large numbers of customer messages across various channels. You work in international teams, at client sites, and from our German organization, and you grow further in Customer Communication Management.
What you will do
You translate customer requestsinto functional communication solutions.
You build solutions that enable organizations to reliably and personally deliver large numbers of customer messages across various channels. You work in international teams, at client sites, and from our German organization, and you grow further in Customer Communication Management.
Integrate data sources
You connect different data sources and make data usable for relevant communication.
Configure business rules
You translate rules for selection, personalization, content, and channel choice into a manageable solution.
Build end-to-end chains
You combine data, logic, design, and distribution to create communication for each individual customer.
Innovate technology
You work with AI, data integration, cloud, and orchestration to make processes smarter.
Collaborate internationally
You work independently and with colleagues and clients from multiple countries on complex issues.
What you bring
Technical knowledgeand the drive to solve customer problems.
You build solutions that enable organizations to reliably and personally deliver large numbers of customer messages across various channels. You work in international teams, at client sites, and from our German organization, and you grow further in Customer Communication Management.
- A Bachelor's or Master's degree in ICT, BIM, Software Engineering, or a similar field.
- Knowledge of HTML, JavaScript, and CSS. Experience with AWS or Azure is a plus.
- Proficiency in German and English.
- You listen, ask probing questions, and take initiative.
- You want to grow into a solution specialist, consultant, or another expert role.
- You are willing to work at client sites and with international teams.
What we offer you
An international expert rolewith room for development.
Colleagues particularly highlight the open atmosphere, the opportunities for development, the good work-life balance, and the willingness to share knowledge. We expect initiative, but you never have to solve complex issues alone.
- A full-time position of 40 hours per week.
- Hybrid working from Marburg, home, and client sites.
- Training and guidance in CCM and digital customer interaction.
- International projects and collaboration with colleagues in multiple countries.
- A development cycle with room for specialization and career progression.
- A flat, informal culture with attention to work and private life.
Does this role suit you?
Send your CV and cover letterto recruitment@dialoggroup.eu.
Karen van Vliet, HR Manager, will receive your application via recruitment@dialoggroup.eu. For substantive questions, please contact Achim Schuch, Sales Manager DACH. A pre-employment screening is part of the procedure.
Achim Schuch
achim.schuch@dialoggroup.eu
+49 6427 1052