Build dynamic templates
You develop and improve templates for digital letters, emails, portals, and interactive documents.
Vacancy in the Netherlands
Customer Communication (CCM) Application Specialist36 to 40 hours, hybrid in Bunnik.
You develop and manage solutions that enable organizations to create large numbers of personalized and reliable letters, emails, documents, and digital customer messages. We will further train you in Customer Communication Management and give you room to grow.
Bunnik, client locations and hybrid
36 to 40 hours per week
Open vacancyBunnik, client locations and hybrid
36 to 40 hours per weekDutch and English
Bunnik, client locations and hybridLocation
36 to 40 hours per weekHours
HTML, JavaScript and CSSRequirements
Dutch and EnglishLanguage
The Role
CCM Application Specialist36 to 40 hours, hybrid in Bunnik.
You develop and manage solutions that enable organizations to create large numbers of personalized and reliable letters, emails, documents, and digital customer messages. We will further train you in Customer Communication Management and give you room to grow.
What you will do
You combine data, logic, and designinto communication that works.
You develop and manage solutions that enable organizations to create large numbers of personalized and reliable letters, emails, documents, and digital customer messages. We will further train you in Customer Communication Management and give you room to grow.
Connect data
You integrate data from various sources and ensure that the correct customer information is available.
Apply personalization
You translate business rules into content that matches the recipient's situation, preference, and channel.
Create end-to-end solutions
You bring data, logic, design, and output together into a reliable communication flow.
Explore new technology
You work with AI, cloud, data integration, orchestration, and digital accessibility where it improves the solution.
Collaborate with clients
You work independently and in multidisciplinary teams on complex communication challenges.
What you bring
Technical foundation,curiosity about customer communication.
You develop and manage solutions that enable organizations to create large numbers of personalized and reliable letters, emails, documents, and digital customer messages. We will further train you in Customer Communication Management and give you room to grow.
- A Bachelor's or Master's degree in ICT, BIM, Software Engineering, or a comparable field.
- Knowledge of HTML, JavaScript, and CSS. Experience with AWS or Azure is a plus.
- Good command of Dutch and English.
- You are a good listener, ask questions, and dare to take initiative.
- You want to grow into a solution specialist, consultant, or another substantive role.
- You are comfortable working occasionally on-site at clients and at the office in Bunnik.
What you get from us
A rapidly changing fieldand room to build expertise.
Colleagues primarily highlight the open atmosphere, room for development, good work-life balance, and willingness to share knowledge. We expect initiative, but you never have to solve complex problems alone.
- A full-time position of 40 hours. A 36-hour workweek is negotiable.
- Hybrid work from home, Bunnik, and client locations.
- Training and guidance in CCM platforms and customer interaction.
- A development cycle with clear goals and growth opportunities.
- Complex assignments at banks, insurers, energy companies, and other service organizations.
- A flat, informal organization with international colleagues and joint activities.
Is this your next step?
Send your CV and cover letterto recruitment@dialoggroup.eu.
Karen van Vliet, HR Manager, will receive your application via recruitment@dialoggroup.eu. For substantive questions, please contact Rob van Barlingen, Manager Dialog Services. A pre-employment screening is part of the procedure.
Rob van Barlingen
rob.vanbarlingen@dialoggroup.eu
+31 6 549 43 437