{"id":35750,"date":"2023-10-20T16:44:45","date_gmt":"2023-10-20T15:44:45","guid":{"rendered":"https:\/\/dialoggroup.eu\/?p=35750"},"modified":"2023-10-24T15:24:48","modified_gmt":"2023-10-24T14:24:48","slug":"press-release-dialog-group-recognized-at-aspire-leaderboards-for-ccm-cxm","status":"publish","type":"post","link":"https:\/\/dialoggroup.eu\/press-release-dialog-group-recognized-at-aspire-leaderboards-for-ccm-cxm\/?lang=en","title":{"rendered":"Press release: Dialog Group recognized at Aspire Leaderboards for CCM-CXM"},"content":{"rendered":"
[et_pb_section fb_built=”1″ _builder_version=”4.17.3″ _module_preset=”default” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row disabled_on=”off|off|off” _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2023\/10\/Aspire-leaderboard.png” title_text=”Aspire leaderboard” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.3″ _module_preset=”default” background_color=”#e9eefa” custom_padding=”||16px||false|false” collapsed=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Tekst” _builder_version=”4.22.2″ _module_preset=”default” text_font_size=”18px” text_line_height=”1.9em” header_3_text_color=”#4F4F4F” header_3_font_size=”24px” header_3_line_height=”1.6em” custom_margin=”-7px|||||” text_font_size_tablet=”19px” text_font_size_phone=”16px” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
Bunnik, September, 2023 – We are very proud to announce that Aspire, a well-known international industry analyst firm, has recognized European Dialog Group on their global leaderboards for the implementation of Customer Communications Management (CCM) and Customer Experience Management (CXM). <\/b><\/strong><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.3″ _module_preset=”default” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row disabled_on=”off|off|off” _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Tekst” _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”||0px|||” global_colors_info=”{}”]<\/p>\n\n [\/et_pb_text][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n \nDialog Group is regarded as an independent CCM-specific solution integrator with deep expertise in solution design, system implementation and document design and maintenance. <\/p>\n [\/et_pb_text][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2023\/10\/AspireIS2023Leaderboard23Q2-v2.png” title_text=”Aspire+IS+2023+Leaderboard+23Q2-v2″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Dialog Group is also listed on the Communications Experience Platform Leaderboard. Based on our Customer Interaction Layer vision, experience with digital self-service, integration of cloud solutions and hosted managed services. Among other things, we also built our own conversational IP (Flowcore). <\/p>\n [\/et_pb_text][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2023\/10\/AspireCXP2023Leaderboard23Q2-v2.png” title_text=”Aspire+CXP+2023+Leaderboard+23Q2-v2″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n “It’s great to be on the Aspire Leaderboard. As a highly focused and specialized local mid-sized player, we are proud of this position. This recognition is a well-deserved high-five for all the hard work and our tremendous dedication to supporting our customers to the best of our ability,” said Patrick Roelandt, managing director & co-owner Dialog Group.<\/p>\n We scored 8.33 out of 10 in terms of customer feedback score. Some of the customer quotes mentioned are:<\/p>\n \u00a0‘We see Dialog Group as a forward-thinking, Benelux-headquartered solution integrator that focuses on CCM-to-CXM transformation through its Customer Interaction Layer vision, investments in own chatbot technology and partnerships with several technology providers, most notably Precisely\u201d, says Kaspar Roos, Founder & CEO of Aspire. \u201cAs Dialog Group continues to expand across Europe, the company is actively transforming from a specialized solution integrator focused on outbound communications to a tech-enabled hosted managed services company focused on broader CCM-CXM capabilities such as digital forms and bi-directional digital communications\u201d.<\/p>\n [\/et_pb_text][et_pb_button button_url=”https:\/\/www.aspireleaderboard.com\/review-of-dialog-group” url_new_window=”on” button_text=”Read the report from Aspire about Dialog Group” _builder_version=”4.22.2″ _module_preset=”default” custom_button=”on” button_text_color=”#FFFFFF” button_bg_color=”#3468D0″ global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.22.2″ _module_preset=”default” width=”50%” module_alignment=”center” min_height=”294px” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2023\/10\/LB-Dialog-Featured-IS-Large.png” title_text=”LB Dialog Featured-IS-Large” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2023\/10\/LB-Dialog-Featured-CXP-Large.png” title_text=”LB Dialog Featured-CXP-Large” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.4″ _module_preset=”default” background_color=”#e9eefa” custom_margin=”10px||10px||false|false” custom_padding=”35px||35px||false|false” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” text_font_size=”17px” header_2_text_color=”#4F4F4F” header_2_font_size=”30px” header_3_text_color=”#4F4F4F” header_3_font_size=”30px” global_colors_info=”{}”]<\/p>\n Dialog Group offers in-depth service expertise ranging from communications design and development, hosting and maintenance, data management, forms, chatbots, personalized videos and other bi-directional, conversational channels. Traditionally, Dialog Group has a strong history in implementing & integrating solutions based on on-prem software, but is increasingly shifting to both a cloud and a hosted managed services model in which it offers a compelling CX vision. The company is primarily active in the Benelux, but is expanding into Germany and the Czech Republic and partnering in other countries such as Italy. It is positioned as an aspirational player but with strong potential for future market growth. <\/p>\n Discover more about Dialog Group<\/a><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” text_font_size=”17px” header_2_text_color=”#4F4F4F” header_2_font_size=”30px” header_3_text_color=”#4F4F4F” header_3_font_size=”30px” global_colors_info=”{}”]<\/p>\n As an industry analyst firm, \u2013 Aspire works with leading Customer Communications Management (CCM) and Customer Experience Management (CXM) technology vendors and service providers across the globe, helping them with market insights, strategy, and business development. Discover more about the Aspire Leaderboard<\/a><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”pijler-2″ _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”10px||10px||false|false” custom_padding=”10px||10px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”|auto||auto|false|false” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][dsm_icon_list _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][\/dsm_icon_list][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Do you wish to speak to someone about this press release?” image=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2020\/05\/Karine-cirkel-FINAL-1.png” alt=”Karine cirkel FINAL | Dialog Group” icon_placement=”left” image_icon_width=”125px” content_max_width=”100%” content_tablet=”Please, do contact Karine Copier<\/strong><\/p>\n +31 6 54943664 +31 6 54943664Aspire Leaderboard: CCM-CXM Implementation Services<\/h3>\n
Aspire Leaderboard: CXP Platform Implementation Services<\/h3>\n
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About Dialog Group:<\/strong><\/h2>\n
About Aspire:<\/strong><\/h2>\n
In 2018, Aspire launched the Aspire Leaderboard, a digital-first vendor positioning and insights portal aimed at the evolving CCM market. Registration is free of charge, and you will stay up-to-date on relevant developments in the CCM-CXM industry.<\/p>\n
\n<\/span>karine.copier@dialoggroup.eu<\/a><\/span>” content_phone=”Please, do contact Karine Copier<\/strong><\/p>\n
\n<\/span>karine.copier@dialoggroup.eu<\/a><\/span>” content_last_edited=”on|phone” disabled_on=”off|off|off” _builder_version=”4.22.2″ _module_preset=”default” header_font_size=”24px” background_color=”#EDEDED” image_icon_custom_margin=”|25px|||false|false” custom_margin=”||||false|false” custom_padding=”30px|50px|30px|50px|false|false” custom_padding_tablet=”30px|50px|30px|50px|false|false” custom_padding_phone=”30px|25px|30px|25px|false|false” custom_padding_last_edited=”on|phone” body_font_size_tablet=”” body_font_size_phone=”14px” body_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_width_left=”5px” border_color_left=”#3468D0″ locked=”off” global_colors_info=”{}”]Please, do contact Karine Copier<\/strong><\/p>\n