{"id":34555,"date":"2023-07-20T14:31:46","date_gmt":"2023-07-20T13:31:46","guid":{"rendered":"https:\/\/dialoggroup.eu\/oplossingen-voor-de-telecom-sector\/"},"modified":"2023-07-27T15:44:26","modified_gmt":"2023-07-27T14:44:26","slug":"loesungen-fuer-den-telekommunikationssektor","status":"publish","type":"page","link":"https:\/\/dialoggroup.eu\/loesungen-fuer-den-telekommunikationssektor\/?lang=de","title":{"rendered":"L\u00f6sungen f\u00fcr den Telekommunikationssektor"},"content":{"rendered":"

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” disabled_on=”off|off|off” admin_label=”Header” _builder_version=”4.20.0″ background_color=”rgba(10,0,0,0.23)” background_image=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2023\/02\/AdobeStock_345229830.webp” background_blend=”overlay” width=”100%” max_width=”100%” module_alignment=”center” min_height=”540px” min_height_tablet=”540px” min_height_phone=”auto” min_height_last_edited=”on|phone” height=”1000px” height_tablet=”1000px” height_phone=”auto” height_last_edited=”on|phone” max_height=”0px” max_height_tablet=”0px” max_height_phone=”” max_height_last_edited=”on|phone” custom_margin=”||||false|false” custom_margin_tablet=”” custom_margin_phone=”||-3px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”|0px||0px|false|false” custom_padding_tablet=”” custom_padding_phone=”30px||21px||false|false” background_last_edited=”on|phone” background_image_tablet=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2023\/02\/AdobeStock_345229830.webp” background_enable_image_tablet=”on” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”3_4,1_4″ _builder_version=”4.19.5″ _module_preset=”default” custom_margin=”15px||||false|false” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”20px” header_text_color=”#FFFFFF” header_font_size=”38px” header_2_text_color=”#FFFFFF” header_2_font_size=”38px” header_3_font=”|300|||||||” header_3_text_color=”#FFFFFF” header_3_font_size=”37px” header_3_line_height=”1.3em” width=”100%” width_tablet=”82%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”left” custom_padding=”|0px|||false|false” header_font_size_tablet=”33px” header_font_size_phone=”22px” header_font_size_last_edited=”on|phone” text_text_shadow_style=”preset3″ header_text_shadow_style=”preset2″ header_text_shadow_color=”rgba(0,0,0,0.25)” global_colors_info=”{}”]<\/p>\n

TELEKOMMUNIKATION<\/strong><\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”20px” header_text_color=”#FFFFFF” header_font_size=”33px” header_2_text_color=”#FFFFFF” header_2_font_size=”38px” header_3_font=”|300|||||||” header_3_text_color=”#FFFFFF” header_3_font_size=”37px” header_3_line_height=”1.3em” width=”100%” width_tablet=”82%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_padding=”0px||0px||false|false” header_font_size_tablet=”33px” header_font_size_phone=”22px” header_font_size_last_edited=”on|phone” text_text_shadow_style=”preset3″ header_text_shadow_style=”preset2″ header_text_shadow_color=”rgba(0,0,0,0.25)” global_colors_info=”{}”]<\/p>\n

Au\u00dfergew\u00f6hnlich gut erreichbar sein, auch w\u00e4hrend Spitzenzeiten. Strome Deine Kundeninteraktionen \u00fcber die gesamte Organisation.<\/p>\n

\u2714 Skalierbarer Kundenservice und Kostenkontrolle
\u2714 Rund um die Uhr Kundenservice ohne lange Warteschlangen
\u2714 Kunden helfen, wie Du selbst geholfen werden m\u00f6chtest<\/p>\n

[\/et_pb_text][et_pb_button button_url=”#oplossingen-nuts” button_text=”Direkt zu den L\u00f6sungen” button_alignment=”left” _builder_version=”4.21.0″ _module_preset=”default” custom_button=”on” button_text_size=”18px” button_text_color=”#ffffff” button_bg_color=”#FF770A” button_bg_use_color_gradient=”on” button_bg_color_gradient_direction=”35deg” button_bg_color_gradient_stops=”#ff770a 0%|#ff8726 100%” button_border_radius=”3px” button_use_icon=”off” custom_margin=”|0px|20px|0px|false|false” custom_margin_tablet=”10px|0px|10px|0px|false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”5px|25px|5px|25px|false|false” box_shadow_style=”preset3″ box_shadow_color=”rgba(0,0,0,0.29)” locked=”off” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on” button_border_color__hover_enabled=”on|hover” button_border_color__hover=”#3468D0″ button_border_width__hover_enabled=”on|hover” button_border_width__hover=”2px” button_bg_color_gradient_stops__hover=”#3468d0 0%|#004a97 100%” button_bg_use_color_gradient__hover=”on”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.19.5″ _module_preset=”default” module_alignment=”center” custom_padding=”25px||27px||false|false” custom_padding_tablet=”25px||27px||false|false” custom_padding_phone=”50px||||false|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.5″ _module_preset=”default” custom_margin=”25px||||false|false” custom_margin_tablet=”” custom_margin_phone=”-26px||-23px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font=”||||||||” text_text_color=”#4F4F4F” text_font_size=”30px” text_line_height=”1.2em” header_font_size=”21px” header_2_text_color=”#4F4F4F” header_2_font_size=”30px” width=”100%” custom_margin=”||4px|||” text_font_size_tablet=”” text_font_size_phone=”20px” text_font_size_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Kundenservice schnell \u00fcberlastet? Mache ihn skalierbar<\/strong><\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

Z\u00e4hle sie doch einmal zusammen. All diese Anrufe, Chat-Nachrichten, PBs und E-Mails. Du kommst schnell auf Tausende von Kontaktpunkten pro Tag! Und die Spitzenzeiten, wie bei einer St\u00f6rung, sind dabei noch nicht einmal ber\u00fccksichtigt. Zum Gl\u00fcck gibt es heutzutage gen\u00fcgend L\u00f6sungen, um die Nachfrage zu bew\u00e4ltigen. Aber was passt am besten zu Deiner Organisation und wie machst Du es Deinem Kunden so einfach wie m\u00f6glich?<\/p>\n

Wir helfen Dir, all diese Interaktionen in der gesamten Kundenreise digital zu optimieren.<\/strong> So dass Dein Kunde \u00fcber jeden Touchpoint eine gro\u00dfartige, personalisierte Serviceerfahrung macht. Wie? Indem wir sicherstellen, dass Du die Kontrolle \u00fcber alle Systeme, Prozesse und Abteilungen hast, die mit der Kundeninteraktion zu tun haben. In Kombination mit L\u00f6sungen, die datengesteuerte, digitale Self-Service-M\u00f6glichkeiten bieten.<\/p>\n

Kurz gesagt: Wir setzen alles daran, konsistente Kundenerlebnisse zu schaffen. Dadurch wird Deine Kundenkommunikation noch pers\u00f6nlicher und Du \u00fcbertriffst das Vertrauen Deiner Kunden. Wettest Du, dass sie nicht zu Deinem Konkurrenten wechseln?<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.18.0″ _module_preset=”default” background_color=”#3468D0″ custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” background_color=”#EDEDED” width=”100%” max_width=”none” custom_margin=”19px|0px|0px|0px|false|false” custom_padding=”8px|0px|29px|0px|false|false” border_color_all=”#FFFFFF” border_width_bottom=”0px” border_color_bottom=”#FFFFFF” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n

FAKTEN UND ZAHLEN<\/span>:<\/strong><\/h2>\n

” content_phone=”<\/p>\n

FAKTEN UND ZAHLEN<\/span>:<\/strong><\/h2>\n

” content_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#3468D0″ header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”||-10px||false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”28px||||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_text_color_tablet=”” header_2_text_color_phone=”” header_2_text_color_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

FAKTEN UND ZAHLEN<\/span>:<\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16.1″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_number_counter title=”der Telekommunikationsunternehmen haben mit einem durchschnittlichen NPS-Wert von 31 den niedrigsten Platz auf der Liste der Industrien. Es gibt also noch viel zu tun, um die Kundentreue zu verbessern.” number=”74″ _builder_version=”4.21.0″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.2em” number_text_color=”RGBA(255,255,255,0)” text_orientation=”left” custom_margin=”-30px||||false|false” global_colors_info=”{}”][\/et_pb_number_counter][et_pb_text _builder_version=”4.19.5″ _module_preset=”default” text_font_size=”14px” text_orientation=”center” width=”85%” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n

Bron: Uniphore<\/a><\/span><\/span><\/i><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_number_counter title=”der Telekommunikationsunternehmen setzen zunehmend auf Cloud-Computing und verabschieden sich von alten IT-Infrastrukturen, um schneller auf die sich ver\u00e4ndernden Kundenbed\u00fcrfnisse reagieren zu k\u00f6nnen.” number=”81″ _builder_version=”4.21.0″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.2em” number_text_color=”RGBA(255,255,255,0)” text_orientation=”left” custom_margin=”-30px||||false|false” global_colors_info=”{}”][\/et_pb_number_counter][et_pb_text _builder_version=”4.19.5″ _module_preset=”default” text_font_size=”14px” text_orientation=”center” width=”85%” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

Bron: Tridens<\/a><\/span><\/span><\/i><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_number_counter title=”der Telekommunikationsunternehmen geben an, dass KI-Chatbots ihren Kunden einen rund um die Uhr verf\u00fcgbaren Kundenservice bieten k\u00f6nnen. Dies ist von unsch\u00e4tzbarem Wert bei unvorhersehbaren Umst\u00e4nden wie einer St\u00f6rung.” number=”67″ _builder_version=”4.21.0″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.2em” number_text_color=”RGBA(255,255,255,0)” text_orientation=”left” custom_margin=”-30px||||false|false” global_colors_info=”{}”][\/et_pb_number_counter][et_pb_text _builder_version=”4.19.5″ _module_preset=”default” text_font_size=”14px” text_orientation=”center” width=”85%” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

Bron: Dialog Group<\/span><\/span><\/span><\/i><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.19.5″ _module_preset=”default” module_alignment=”center” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.5″ _module_preset=”default” custom_margin=”||||false|false” custom_margin_tablet=”” custom_margin_phone=”-26px||-23px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font=”||||||||” text_text_color=”#4F4F4F” text_font_size=”30px” text_line_height=”1.2em” header_font_size=”21px” header_2_text_color=”#4F4F4F” header_2_font_size=”30px” width=”100%” custom_margin=”||4px|||” text_font_size_tablet=”” text_font_size_phone=”20px” text_font_size_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Unser Versprechen: Kontrolle \u00fcber all Deine Kundeninteraktionen<\/strong><\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

Die Interaktion mit einem Kunden ist oft auf verschiedene Kan\u00e4le, Mitarbeiter, Systeme, Prozesse und Abteilungen verteilt. Wie bekommst Du hier die Kontrolle angesichts der Komplexit\u00e4t der Altanwendungen, der optimalen Nutzung von Daten und der fragmentierten Zust\u00e4ndigkeiten?<\/p>\n

Wir sorgen daf\u00fcr, dass all Deine digitalen Kundeninteraktionen pers\u00f6nlich und reibungslos verlaufen, ohne den Prozess kompliziert oder zeitaufw\u00e4ndig zu gestalten. Dies erreichen wir mithilfe unserer Kundendienstschicht.<\/p>\n

Das Ergebnis? Ein skalierbarer Kundenservice, ein optimierter Prozess, ein wachsender Umsatz und zufriedenere Kunden.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/dialoggroup.eu\/die-kundeninteraktionsschicht\/?lang=de” button_text=”Mehr Informationen” button_alignment=”left” _builder_version=”4.21.0″ _module_preset=”default” custom_button=”on” button_text_size=”18px” button_text_color=”#ffffff” button_bg_color=”#FF770A” button_bg_use_color_gradient=”on” button_bg_color_gradient_direction=”35deg” button_bg_color_gradient_stops=”#ff770a 0%|#ff8726 100%” button_border_radius=”3px” button_use_icon=”off” custom_margin=”||||false|false” custom_margin_tablet=”10px|0px|10px|0px|false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”5px|25px|5px|25px|false|false” box_shadow_style=”preset3″ box_shadow_color=”rgba(0,0,0,0.29)” locked=”off” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on” button_border_color__hover_enabled=”on|hover” button_border_color__hover=”#3468D0″ button_border_width__hover_enabled=”on|hover” button_border_width__hover=”2px” button_bg_color_gradient_stops__hover=”#3468d0 0%|#004a97 100%” button_bg_use_color_gradient__hover=”on”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”oplossingen-nuts” _builder_version=”4.19.5″ _module_preset=”default” background_color=”#f9f9f9″ global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” width=”100%” max_width=”none” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”8px||||false|false” border_color_all=”#FFFFFF” border_width_bottom=”0px” border_color_bottom=”#FFFFFF” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n

ONZE OPLOSSINGEN VOOR TELECOMBEDRIJVEN<\/strong><\/h2>\n

” content_phone=”<\/p>\n

ONZE OPLOSSINGEN VOOR TELECOMBEDRIJVEN<\/strong><\/h2>\n

” content_last_edited=”on|desktop” _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_align=”left” header_text_color=”#3468D0″ header_3_text_align=”left” header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”||-10px|0px|false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”28px|||0px|false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

UNSERE L\u00d6SUNGEN F\u00dcR TELEKOMMUNIKATIONSUNTERNEHMEN<\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”Z||divi||400″ icon_color=”#4F4F4F” icon_width=”85px” _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” header_3_text_color=”#4F4F4F” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

Onboarding neuer Kunden<\/h3>\n

Begleite neue Kunden Schritt f\u00fcr Schritt in ihrem digitalen Onboarding-Prozess. Zum Beispiel \u00fcber ein personalisiertes, interaktives Video. Dadurch hast Du gleichzeitig die M\u00f6glichkeit, relevante Kundendaten zu sammeln. Ohne Verz\u00f6gerung, zus\u00e4tzliche Arbeit oder Fragen.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||fa||400″ icon_color=”#4F4F4F” icon_width=”68px” _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” header_3_text_color=”#4F4F4F” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

Kundenfreundliche Rechnungsstellung und Zahlungen<\/h3>\n

Informiere Kunden proaktiv und benutzerfreundlich \u00fcber ihre Rechnung. Erkl\u00e4re alles in verst\u00e4ndlicher Sprache anhand pers\u00f6nlicher Daten. Zeige Verst\u00e4ndnis, wenn Du Zahlungsprobleme bei Deinem Kunden bemerkst, und biete proaktiv und automatisiert L\u00f6sungen \u00fcber jeden Touchpoint an.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||divi||400″ icon_color=”#4F4F4F” icon_width=”80px” _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” header_3_text_color=”#4F4F4F” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

Schaubarer Kundenservice<\/h3>\n

Mache Deinen Kundenservice w\u00e4hrend Spitzenzeiten oder personeller Unterbesetzung skalierbar, indem Du beispielsweise einen Digitalen Kollegen einsetzt. Unterst\u00fctze das mit WhatsApp, einem “Mein”-Bereich, Deiner App und interaktiven, pers\u00f6nlichen Videos… Voil\u00e0, Dein Kunde wird \u00fcberall erkannt und schnell unterst\u00fctzt. Und Deine Mitarbeiter haben Zeit, Kunden zu helfen, die wirklich Hilfe ben\u00f6tigen.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||fa||900″ icon_color=”#4F4F4F” icon_width=”78px” _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” header_3_text_color=”#4F4F4F” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

Self-Service<\/h3>\n

Immer mehr Kunden nutzen Self-Service. Biete ihnen also diese M\u00f6glichkeit. Schl\u00fcpfe in die Schuhe Deines Kunden. Wie sch\u00f6n ist es, wenn sie ihr Abonnement beispielsweise ohne Anrufe, Chats oder E-Mails aktualisieren k\u00f6nnen?<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” width=”100%” max_width=”none” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”8px||||false|false” border_color_all=”#FFFFFF” border_width_bottom=”0px” border_color_bottom=”#FFFFFF” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n

TEVREDEN OPDRACHTGEVERS:<\/strong><\/h2>\n

” content_phone=”<\/p>\n

TEVREDEN OPDRACHTGEVERS:<\/strong><\/h2>\n

” content_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#3468D0″ header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”||-10px||false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”28px||||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_text_color_tablet=”” header_2_text_color_phone=”” header_2_text_color_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” locked=”off” global_colors_info=”{}”]<\/p>\n

ZUFRIEDENE AUFTRAGGEBER:<\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.19.5″ _module_preset=”default” width=”62%” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_testimonial portrait_url=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/06\/review4.png” quote_icon=”off” portrait_width=”100px” portrait_height=”100px” disabled_on=”off|off|off” _builder_version=”4.21.0″ _module_preset=”default” background_color=”#EDEDED” background_layout=”dark” custom_padding=”||||false|false” border_radii=”on|7px|7px|7px|7px” locked=”off” global_colors_info=”{}”]<\/p>\n

\"\"<\/span><\/p>\n

<\/strong><\/span><\/p>\n

<\/strong><\/span><\/p>\n

Nicht vollst\u00e4ndig digital, aber dennoch pers\u00f6nlich | <\/strong>Wir versenden immer noch Dokumente per Post, wie z.B. eine Abonnementbest\u00e4tigung. Wir sehen dies nicht als interaktive Kommunikation, sondern als Kommunikation, die der Kunde angefordert hat. Die Art und Weise, wie wir Dokumente generieren, passt zu unserer Digital-First-Strategie. Sie werden vollst\u00e4ndig personalisiert. Vor 17 Jahren haben wir Dialog Group kontaktiert, um dies zu realisieren.”<\/span><\/p>\n

Kris De Graeve
Telenet<\/em><\/span>
<\/strong><\/span><\/span><\/p>\n

[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2021\/05\/Telenet.png” alt=”Telenet logo” title_text=”Telenet” _builder_version=”4.19.5″ _module_preset=”default” width=”90%” module_alignment=”center” custom_margin=”||||false|false” global_colors_info=”{}”][\/et_pb_image][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2019\/10\/Logo-Vodafone-Ziggo.png” alt=”Dialog Group – opdrachtgevers – VodafoneZiggo” title_text=”Dialog Groep – opdrachtgevers – VodafoneZiggo4″ _builder_version=”4.19.5″ _module_preset=”default” width=”90%” module_alignment=”center” custom_margin=”18px||||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.3″ _module_preset=”default” background_color=”rgba(52,104,208,0.11)” custom_margin=”5px||||false|false” custom_padding=”35px||85px||false|false” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” width=”100%” max_width=”none” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”8px||||false|false” border_color_all=”#FFFFFF” border_width_bottom=”0px” border_color_bottom=”#FFFFFF” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n

L\u00d6SUNGEN F\u00dcR:<\/strong><\/h2>\n

” content_phone=”<\/p>\n

L\u00d6SUNGEN F\u00dcR:<\/strong><\/h2>\n

” content_last_edited=”on|desktop” _builder_version=”4.19.5″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#3468D0″ header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”||-10px||false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”28px||||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_text_color_tablet=”” header_2_text_color_phone=”” header_2_text_color_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

L\u00d6SUNGEN F\u00dcR<\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” custom_padding_last_edited=”on|phone” _builder_version=”4.19.1″ _module_preset=”default” width=”auto” custom_margin=”||||false|false” custom_padding=”0px|0px|0px|0px|false|false” custom_padding_tablet=”0px|65px|0px|65px|false|false” custom_padding_phone=”|30px||30px|false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][dsm_card title=”IT” content_equal_height=”on” image=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2019\/03\/medewerkers-DG-aangepast_-betrokken-medewerkers.jpg” image_background_height=”268px” content_padding=”25px|50px|25px|50px|false|false” button_text=”MEHR ERFAHREN” button_url=”https:\/\/dialoggroup.eu\/losungen-it\/?lang=de” button_url_new_window=”1″ content_padding_tablet=”25px|50px|25px|50px|false|false” content_padding_phone=”|20px||20px|false|false” content_padding_last_edited=”on|phone” _builder_version=”4.19.5″ _module_preset=”default” badge_text_color=”RGBA(255,255,255,0)” header_font=”|700|||||||” header_text_color=”#3468D0″ header_font_size=”22px” background_color=”#FFFFFF” custom_button=”on” button_text_size=”19px” button_text_color=”#FFFFFF” button_bg_color=”#FF770A” button_custom_margin=”||||false|false” button_custom_padding=”3px|30px|4px|30px|false|false” custom_margin=”||||false|false” custom_padding=”||||false|false” link_option_url=”https:\/\/dialoggroup.eu\/losungen-it\/?lang=de” border_radii=”on|3px|3px|3px|3px” box_shadow_style=”preset1″ box_shadow_blur=”11px” box_shadow_color=”rgba(0,0,0,0.19)” global_colors_info=”{}”]In­te­grie­ren Sie be­ste­hen­de oder neue Sys­te­me & Busi­ness-Ap­pli­ka­tio­nen und op­ti­mie­ren Sie die Cust­o­m­er Ex­pe­ri­ence.[\/dsm_card][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][dsm_card title=”KUNDENDIENST ” content_equal_height=”on” image=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/02\/asynchrone-communicatie-messaging-apps-uitgelicht.jpg” image_background_height=”268px” badge_url=”https:\/\/dialoggroup.eu\/loslungen-kundenservice\/?lang=de” alt=”Asynchroon communiceren via messaging apps” content_padding=”25px|50px|25px|50px|false|false” button_text=”MEHR ERFAHREN” button_url=”https:\/\/dialoggroup.eu\/loslungen-kundenservice\/?lang=de” button_url_new_window=”1″ content_padding_tablet=”25px|50px|25px|50px|false|false” content_padding_phone=”|20px||20px|false|false” content_padding_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” badge_text_color=”RGBA(255,255,255,0)” header_font=”|700|||||||” header_text_color=”#3468D0″ header_font_size=”22px” background_color=”#FFFFFF” custom_button=”on” button_text_size=”19px” button_text_color=”#FFFFFF” button_bg_color=”#FF770A” button_custom_margin=”||||false|false” button_custom_padding=”3px|30px|4px|30px|false|false” custom_margin=”||||false|false” custom_padding=”||||false|false” link_option_url=”https:\/\/dialoggroup.eu\/loslungen-kundenservice\/?lang=de” border_radii=”on|3px|3px|3px|3px” box_shadow_style=”preset1″ box_shadow_blur=”11px” box_shadow_color=”rgba(0,0,0,0.19)” global_colors_info=”{}”]<\/p>\n

Ma\u00adchen Sie es Ih\u00adren Kun\u00adden leicht, un\u00adkom\u00adpli\u00adziert und kom\u00adfor\u00adta\u00adbel mit Ih\u00adrem Un\u00adter\u00adneh\u00admen zu in\u00adter\u00adagie\u00adren.<\/p>\n

[\/dsm_card][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][dsm_card title=”MARKETING & INNOVATION” content_equal_height=”on” image=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2019\/04\/professioneel.jpg” image_background_height=”268px” badge_url=”https:\/\/dialoggroup.eu\/losungen-marketing-innovation\/?lang=de” alt=”over ons” content_padding=”25px|50px|25px|50px|false|false” button_text=”MEHR ERFAHREN” button_url=”https:\/\/dialoggroup.eu\/losungen-marketing-innovation\/?lang=de” button_url_new_window=”1″ content_padding_tablet=”25px|50px|25px|50px|false|false” content_padding_phone=”|20px||20px|false|false” content_padding_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” badge_text_color=”RGBA(255,255,255,0)” header_font=”|700|||||||” header_text_color=”#3468D0″ header_font_size=”22px” background_color=”#FFFFFF” custom_button=”on” button_text_size=”19px” button_text_color=”#FFFFFF” button_bg_color=”#FF770A” button_custom_margin=”||||false|false” button_custom_padding=”3px|30px|4px|30px|false|false” custom_margin=”||||false|false” custom_padding=”||||false|false” link_option_url=”https:\/\/dialoggroup.eu\/losungen-marketing-innovation\/?lang=de” border_radii=”on|3px|3px|3px|3px” box_shadow_style=”preset1″ box_shadow_blur=”11px” box_shadow_color=”rgba(0,0,0,0.19)” global_colors_info=”{}”]<\/p>\n

Ge\u00adwin\u00adnen Sie loya\u00adle Be\u00adstands\u00adkun\u00adden, in\u00addem Sie per\u00ads\u00f6n\u00adli\u00adche Kun\u00adden\u00adbe\u00adzie\u00adhun\u00adgen di\u00adgi\u00adtal um\u00adset\u00adzen.<\/p>\n

[\/dsm_card][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.3″ _module_preset=”default” module_alignment=”center” custom_padding=”20px||20px||false|false” global_module=”30637″ saved_tabs=”all” locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” custom_padding=”1px||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n

WARUM SIE AUF UNS Z\u00c4HLEN K\u00d6NNEN<\/strong><\/h2>\n

” content_phone=”<\/p>\n

WARUM SIE AUF UNS Z\u00c4HLEN K\u00d6NNEN<\/strong><\/h2>\n

” content_last_edited=”on|desktop” _builder_version=”4.19.5″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#3468D0″ header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”11px||-10px||false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”14px||8px||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_text_color_tablet=”” header_2_text_color_phone=”” header_2_text_color_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

WARUM SIE AUF UNS Z\u00c4HLEN K\u00d6NNEN
<\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ use_custom_gutter=”on” gutter_width=”2″ _builder_version=”4.17.3″ _module_preset=”default” width=”100%” max_width=”1250px” custom_padding=”32px|||||” global_colors_info=”{}” width__hover_enabled=”on|desktop” width__hover=”100%”][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”30+ Jahre Erfahrung” url=”https:\/\/dialoggroup.eu\/uber-uns\/?lang=de” use_icon=”on” font_icon=”||fa||900″ icon_color=”#3468D0″ image_icon_background_color=”#EDEDED” image_icon_width=”23px” _builder_version=”4.20.0″ _module_preset=”default” header_text_align=”center” header_text_color=”#3468D0″ header_line_height=”0.5em” background_color=”RGBA(255,255,255,0)” image_icon_custom_margin=”||-10px||false|false” image_icon_custom_padding=”2px|2px|2px|2px|false|false” border_radii_image=”on|15px|15px|15px|15px” border_width_all_image=”15px” border_color_all_image=”#EDEDED” global_colors_info=”{}”]<\/p>\n

Wir ken\u00adnen die
Her\u00adaus\u00adfor\u00adde\u00adrun\u00adgen, vor
de\u00adnen Sie ste\u00adhen<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Zertifizierungen” url=”https:\/\/dialoggroup.eu\/bescheinigungen\/?lang=de” use_icon=”on” font_icon=”Z||divi||400″ icon_color=”#3468D0″ image_icon_background_color=”#EDEDED” image_icon_width=”30px” _builder_version=”4.19.5″ _module_preset=”default” header_text_align=”center” header_text_color=”#3468D0″ header_line_height=”0.5em” background_color=”RGBA(255,255,255,0)” image_icon_custom_margin=”||-10px||false|false” image_icon_custom_padding=”2px|2px|2px|2px|false|false” border_radii_image=”on|15px|15px|15px|15px” border_width_all_image=”12px” border_color_all_image=”#EDEDED” global_colors_info=”{}”]<\/p>\n

ISAE3000, ISO27001,
FSQS-NL, EcoVadis Zilver, NEN7510<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Technologie-Partner” url=”https:\/\/dialoggroup.eu\/unsere-partner\/?lang=de” use_icon=”on” font_icon=”||fa||900″ icon_color=”#3468D0″ image_icon_background_color=”#EDEDED” image_icon_width=”30px” _builder_version=”4.21.0″ _module_preset=”default” header_text_align=”center” header_text_color=”#3468D0″ header_line_height=”0.5em” background_color=”RGBA(255,255,255,0)” image_icon_custom_margin=”||-10px||false|false” image_icon_custom_padding=”2px|2px|2px|2px|false|false” border_radii_image=”on|15px|15px|15px|15px” border_width_all_image=”13px” border_color_all_image=”#EDEDED” global_colors_info=”{}”]<\/p>\n

Die Ih\u00adnen hel\u00adfen,
her\u00advor\u00adra\u00adgen\u00adde Cust\u00ado\u00adm\u00ader
Ex\u00adpe\u00adri\u00aden\u00adces zu lie\u00adfern<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”80+ Professionals” url=”https:\/\/dialoggroup.eu\/uber-uns\/?lang=de” use_icon=”on” font_icon=”||fa||400″ icon_color=”#3468D0″ image_icon_background_color=”#EDEDED” image_icon_width=”30px” _builder_version=”4.19.5″ _module_preset=”default” header_text_align=”center” header_text_color=”#3468D0″ header_line_height=”0.5em” background_color=”RGBA(255,255,255,0)” image_icon_custom_margin=”||-10px||false|false” image_icon_custom_padding=”2px|2px|2px|2px|false|false” border_radii_image=”on|15px|15px|15px|15px” border_width_all_image=”12px” border_color_all_image=”#EDEDED” global_colors_info=”{}”]<\/p>\n

Die wis\u00adsen, auf wel\u00adche
Hin\u00adder\u00adnis\u00adse Ih\u00adre Kun\u00adden
sto\u00ad\u00dfen<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Benelux & DACH” url=”https:\/\/dialoggroup.eu\/kontakt\/?lang=de” use_icon=”on” font_icon=”||fa||900″ icon_color=”#3468D0″ image_icon_background_color=”#EDEDED” image_icon_width=”30px” _builder_version=”4.19.5″ _module_preset=”default” header_text_align=”center” header_text_color=”#3468D0″ header_line_height=”0.5em” background_color=”RGBA(255,255,255,0)” image_icon_custom_margin=”||-10px||false|false” image_icon_custom_padding=”2px|2px|2px|2px|false|false” border_radii_image=”on|15px|15px|15px|15px” border_width_all_image=”12px” border_color_all_image=”#EDEDED” global_colors_info=”{}”]<\/p>\n

Mit Nie­der­las­sun­gen in den Nie­der­lan­den, Bel­gi­en und Deutsch­land<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Besonders gut erreichbar, auch zu Sto\u00dfzeiten. Optimieren Sie Ihre Kundeninteraktionen im gesamten Unternehmen. Unsere L\u00f6sungen f\u00fcr Telekommunikationsunternehmen erm\u00f6glichen datengesteuerte Customer Journeys, um intelligenten digitalen Self-Service zu erm\u00f6glichen. Dies verbindet die Gesch\u00e4fts- oder Marketingabteilung mit der IT-Abteilung und dem Kundenservice und Sie verwalten konsistente Kundenerlebnisse.<\/p>\n","protected":false},"author":1,"featured_media":29757,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"L\u00f6sungen f\u00fcr den Telekommunikationssektor | Dialog Group","_seopress_titles_desc":"Verbessern Sie die Servicefreundlichkeit Ihrer Kunden und \u00fcbertreffen Sie konsequent die Erwartungen Ihrer Kunden. Lesen Sie hier, wie Sie Ihre Kundenkommunikation noch pers\u00f6nlicher gestalten \ud83d\udc49","_seopress_robots_index":"","_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"_links":{"self":[{"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/pages\/34555"}],"collection":[{"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/comments?post=34555"}],"version-history":[{"count":13,"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/pages\/34555\/revisions"}],"predecessor-version":[{"id":34920,"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/pages\/34555\/revisions\/34920"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/media\/29757"}],"wp:attachment":[{"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/media?parent=34555"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}