{"id":34508,"date":"2023-07-20T14:07:36","date_gmt":"2023-07-20T13:07:36","guid":{"rendered":"https:\/\/dialoggroup.eu\/oplossingen-voor-nutsbedrijven\/"},"modified":"2023-07-27T15:36:21","modified_gmt":"2023-07-27T14:36:21","slug":"loesungen-fuer-versorgungsunternehmen","status":"publish","type":"page","link":"https:\/\/dialoggroup.eu\/loesungen-fuer-versorgungsunternehmen\/?lang=de","title":{"rendered":"L\u00f6sungen f\u00fcr Versorgungsunternehmen"},"content":{"rendered":"

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” disabled_on=”off|off|off” admin_label=”Header” _builder_version=”4.20.0″ background_color=”rgba(10,0,0,0.23)” background_image=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2023\/01\/AdobeStock_554353574-1.webp” background_blend=”overlay” width=”100%” max_width=”100%” module_alignment=”center” min_height=”540px” min_height_tablet=”540px” min_height_phone=”auto” min_height_last_edited=”on|phone” height=”1000px” height_tablet=”1000px” height_phone=”auto” height_last_edited=”on|phone” max_height=”0px” max_height_tablet=”0px” max_height_phone=”” max_height_last_edited=”on|phone” custom_margin=”||||false|false” custom_margin_tablet=”” custom_margin_phone=”||-3px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”|0px||0px|false|false” custom_padding_tablet=”” custom_padding_phone=”30px||21px||false|false” background_last_edited=”on|phone” background_image_tablet=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2023\/01\/AdobeStock_554353574-1.webp” background_enable_image_tablet=”on” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”3_4,1_4″ _builder_version=”4.19.5″ _module_preset=”default” custom_margin=”15px||||false|false” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”20px” header_text_color=”#FFFFFF” header_font_size=”38px” header_2_text_color=”#FFFFFF” header_2_font_size=”38px” header_3_font=”|300|||||||” header_3_text_color=”#FFFFFF” header_3_font_size=”37px” header_3_line_height=”1.3em” width=”100%” width_tablet=”82%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”left” custom_padding=”|0px|||false|false” header_font_size_tablet=”33px” header_font_size_phone=”22px” header_font_size_last_edited=”on|phone” text_text_shadow_style=”preset3″ header_text_shadow_style=”preset2″ header_text_shadow_color=”rgba(0,0,0,0.25)” global_colors_info=”{}”]<\/p>\n

ENERGIEVERSORGER<\/strong><\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”20px” header_text_color=”#FFFFFF” header_font_size=”33px” header_2_text_color=”#FFFFFF” header_2_font_size=”38px” header_3_font=”|300|||||||” header_3_text_color=”#FFFFFF” header_3_font_size=”37px” header_3_line_height=”1.3em” width=”100%” width_tablet=”82%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_padding=”0px||0px||false|false” header_font_size_tablet=”33px” header_font_size_phone=”22px” header_font_size_last_edited=”on|phone” text_text_shadow_style=”preset3″ header_text_shadow_style=”preset2″ header_text_shadow_color=”rgba(0,0,0,0.25)” global_colors_info=”{}”]<\/p>\n

Au\u00dfergew\u00f6hnlich gut erreichbar sein, auch w\u00e4hrend Spitzenzeiten. Erhalten Sie die Kontrolle \u00fcber Ihre Kundeninteraktionen zur\u00fcck.<\/p>\n

\u2714 Skalierbarer Kundenservice und Kostenkontrolle
\u2714 Rund um die Uhr Kundenservice ohne lange Warteschlangen
\u2714 Kunden helfen, wie Sie selbst geholfen werden m\u00f6chten<\/p>\n

[\/et_pb_text][et_pb_button button_url=”#oplossingen-nuts” button_text=”Direkt zu den L\u00f6sungen” button_alignment=”left” _builder_version=”4.21.0″ _module_preset=”default” custom_button=”on” button_text_size=”18px” button_text_color=”#ffffff” button_bg_color=”#FF770A” button_bg_use_color_gradient=”on” button_bg_color_gradient_direction=”35deg” button_bg_color_gradient_stops=”#ff770a 0%|#ff8726 100%” button_border_radius=”3px” button_use_icon=”off” custom_margin=”|0px|20px|0px|false|false” custom_margin_tablet=”10px|0px|10px|0px|false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”5px|25px|5px|25px|false|false” box_shadow_style=”preset3″ box_shadow_color=”rgba(0,0,0,0.29)” locked=”off” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on” button_border_color__hover_enabled=”on|hover” button_border_color__hover=”#3468D0″ button_border_width__hover_enabled=”on|hover” button_border_width__hover=”2px” button_bg_color_gradient_stops__hover=”#3468d0 0%|#004a97 100%” button_bg_use_color_gradient__hover=”on”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.19.5″ _module_preset=”default” module_alignment=”center” custom_padding=”25px||27px||false|false” custom_padding_tablet=”25px||27px||false|false” custom_padding_phone=”50px||||false|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.5″ _module_preset=”default” custom_margin=”25px||||false|false” custom_margin_tablet=”” custom_margin_phone=”-26px||-23px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font=”||||||||” text_text_color=”#4F4F4F” text_font_size=”30px” text_line_height=”1.2em” header_font_size=”21px” header_2_text_color=”#4F4F4F” header_2_font_size=”30px” width=”100%” custom_margin=”||4px|||” text_font_size_tablet=”” text_font_size_phone=”20px” text_font_size_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Kundenservice in Spitzenzeiten \u00fcberlastet? Machen Sie ihn skalierbar<\/strong><\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

Etwa die H\u00e4lfte der Energieversorgungsunternehmen<\/strong> ist f\u00fcr Kunden schwer erreichbar. Und ja, das ist \u00e4rgerlich f\u00fcr Ihre Kunden. Aber wir verstehen auch Ihre Herausforderungen. Personalmangel, steigende Preise, unvorhergesehene St\u00f6rungen und komplexe Prozesse… Das l\u00e4sst sich nicht innerhalb einer Woche l\u00f6sen. We get it. Dennoch ist das Angebot eines schnellen, personalisierten Kundenservice weniger fern, als Sie denken.<\/p>\n

Wir helfen Ihnen, alle Interaktionen in Ihren Customer Journeys digital zu optimieren,<\/strong> damit Ihre Kunden in jeder Phase ihrer Reise \u00fcber alle Touchpoints hinweg eine herausragende, personalisierte Serviceerfahrung machen. Unsere L\u00f6sungen erm\u00f6glichen datengesteuerte Kundenreisen, um intelligente digitale Self-Service-M\u00f6glichkeiten zu bieten. Dadurch verbinden Sie die Gesch\u00e4fts- oder Marketingabteilung mit der IT-Abteilung und dem Kundenservice und setzen auf konsistente Kundenerlebnisse.<\/p>\n

So wird die Interaktion zwischen Ihrem Kunden und Ihrer Organisation schneller und effektiver. Sie \u00fcbertreffen das Vertrauen Ihres Kunden – das macht ihn gl\u00fccklich… und Sie auch. Wetten, dass die lange Warteschlange in Ihrem Kundenservice in k\u00fcrzester Zeit k\u00fcrzer wird?<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.18.0″ _module_preset=”default” background_color=”#3468D0″ custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” background_color=”#EDEDED” width=”100%” max_width=”none” custom_margin=”19px|0px|0px|0px|false|false” custom_padding=”8px|0px|29px|0px|false|false” border_color_all=”#FFFFFF” border_width_bottom=”0px” border_color_bottom=”#FFFFFF” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n

FAKTEN UND ZAHLEN:<\/span><\/h2>\n

” content_phone=”<\/p>\n

FAKTEN UND ZAHLEN:<\/span><\/h2>\n

” content_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#3468D0″ header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”||-10px||false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”28px||||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_text_color_tablet=”” header_2_text_color_phone=”” header_2_text_color_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

FAKTEN UND ZAHLEN:<\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16.1″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_number_counter title=”der Kunden von Energieversorgungsunternehmen f\u00fchlen sich mehr gesch\u00e4tzt, nachdem sie ein interaktives, personalisiertes Video angesehen haben. ” number=”74″ _builder_version=”4.21.0″ _module_preset=”default” title_text_color=”#FFFFFF” number_text_color=”#FFFFFF” text_orientation=”left” global_colors_info=”{}”][\/et_pb_number_counter][et_pb_text _builder_version=”4.19.5″ _module_preset=”default” text_font_size=”14px” text_orientation=”center” width=”85%” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n

Bron: Precisely<\/a><\/span><\/span><\/span><\/i><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_number_counter title=”der Energieversorgungsunternehmen geben an, dass sie dank intelligenter Automatisierung Vorteile bei der Kundenzufriedenheit erzielt haben.” number=”81″ _builder_version=”4.19.5″ _module_preset=”default” title_text_color=”#FFFFFF” number_text_color=”#FFFFFF” text_orientation=”left” global_colors_info=”{}”][\/et_pb_number_counter][et_pb_text _builder_version=”4.19.5″ _module_preset=”default” text_font_size=”14px” text_orientation=”center” width=”85%” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

Bron: Capgemini.com<\/a><\/span><\/span><\/span><\/i><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_number_counter title=”der Energieversorgungsunternehmen geben an, Produkte und Dienstleistungen personalisiert zu haben, um den Kundenkontakt pers\u00f6nlicher zu gestalten.” number=”67″ _builder_version=”4.21.0″ _module_preset=”default” title_text_color=”#FFFFFF” number_text_color=”#FFFFFF” text_orientation=”left” global_colors_info=”{}”][\/et_pb_number_counter][et_pb_text _builder_version=”4.19.5″ _module_preset=”default” text_font_size=”14px” text_orientation=”center” width=”85%” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

Bron: Capgemini.com<\/a><\/span><\/span><\/span><\/i><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.19.5″ _module_preset=”default” module_alignment=”center” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.5″ _module_preset=”default” custom_margin=”||||false|false” custom_margin_tablet=”” custom_margin_phone=”-26px||-23px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font=”||||||||” text_text_color=”#4F4F4F” text_font_size=”30px” text_line_height=”1.2em” header_font_size=”21px” header_2_text_color=”#4F4F4F” header_2_font_size=”30px” width=”100%” custom_margin=”||4px|||” text_font_size_tablet=”” text_font_size_phone=”20px” text_font_size_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Unser Versprechen: Kontrolle \u00fcber all Ihre Kundeninteraktionen<\/strong><\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

Die Interaktion mit einem Kunden ist oft auf verschiedene Kan\u00e4le, Mitarbeiter, Systeme, Prozesse und Abteilungen verteilt. Wie behalten Sie hierbei den \u00dcberblick angesichts der Komplexit\u00e4t der Altanwendungen, der optimalen Nutzung von Daten und der fragmentierten Verantwortlichkeiten?<\/p>\n

Wir sorgen daf\u00fcr, dass alle Ihre digitalen Kundeninteraktionen pers\u00f6nlich und reibungslos verlaufen, ohne den Prozess kompliziert oder zeitaufw\u00e4ndig zu gestalten. Dies erreichen wir mithilfe unserer Kundendienstschicht.<\/p>\n

Das Ergebnis? Ein skalierbarer Kundenservice, ein optimierter Prozess, ein wachsender Umsatz und zufriedenere Kunden.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/dialoggroup.eu\/die-kundeninteraktionsschicht\/?lang=de” button_text=”Mehr Informationen” button_alignment=”left” _builder_version=”4.21.0″ _module_preset=”default” custom_button=”on” button_text_size=”18px” button_text_color=”#ffffff” button_bg_color=”#FF770A” button_bg_use_color_gradient=”on” button_bg_color_gradient_direction=”35deg” button_bg_color_gradient_stops=”#ff770a 0%|#ff8726 100%” button_border_radius=”3px” button_use_icon=”off” custom_margin=”||||false|false” custom_margin_tablet=”10px|0px|10px|0px|false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”5px|25px|5px|25px|false|false” box_shadow_style=”preset3″ box_shadow_color=”rgba(0,0,0,0.29)” locked=”off” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on” button_border_color__hover_enabled=”on|hover” button_border_color__hover=”#3468D0″ button_border_width__hover_enabled=”on|hover” button_border_width__hover=”2px” button_bg_color_gradient_stops__hover=”#3468d0 0%|#004a97 100%” button_bg_use_color_gradient__hover=”on”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”oplossingen-nuts” _builder_version=”4.19.5″ _module_preset=”default” background_color=”#f9f9f9″ global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” width=”100%” max_width=”none” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”8px||||false|false” border_color_all=”#FFFFFF” border_width_bottom=”0px” border_color_bottom=”#FFFFFF” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n

OPLOSSINGEN VOOR NUTSBEDRIJVEN<\/strong><\/h2>\n

” content_phone=”<\/p>\n

OPLOSSINGEN VOOR NUTSBEDRIJVEN<\/strong><\/h2>\n

” content_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_align=”left” header_text_color=”#3468D0″ header_3_text_align=”left” header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”||-10px|0px|false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”28px|||0px|false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

UNSERE L\u00d6SUNGEN F\u00dcR ENERGIEVERSORGER<\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||divi||400″ icon_color=”#4F4F4F” icon_width=”66px” _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” header_3_text_color=”#4F4F4F” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

Kundenfreundliche Rechnungsstellung und Zahlungen<\/h3>\n

Informieren Sie Kunden proaktiv und benutzerfreundlich \u00fcber ihre Zahlungen. Erkl\u00e4ren Sie die 1. Rechnung und Jahresabrechnung mit pers\u00f6nlichen Daten in verst\u00e4ndlicher Sprache. Zeigen Sie Verst\u00e4ndnis, wenn Sie Zahlungsprobleme feststellen, und bieten Sie proaktiv und automatisiert L\u00f6sungen \u00fcber jeden Touchpoint an.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||divi||400″ icon_color=”#4F4F4F” icon_width=”68px” _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” header_3_text_color=”#4F4F4F” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

Skalierbarer Kundenservice<\/h3>\n

Machen Sie Ihren Kundenservice in Spitzenzeiten oder bei personellen Engp\u00e4ssen skalierbar, indem Sie beispielsweise einen Digitalen Kollegen einsetzen. Unterst\u00fctzen Sie dies mit WhatsApp, einem “Mein”-Bereich, Ihrer App und interaktiven, pers\u00f6nlichen Videos… Voil\u00e0, Ihre Kunden werden \u00fcberall erkannt und schnell unterst\u00fctzt. Zus\u00e4tzlicher Vorteil: Ihre Mitarbeiter haben wertvolle Zeit, um Kunden zu unterst\u00fctzen, die Ihre Hilfe wirklich ben\u00f6tigen.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||divi||400″ icon_color=”#4F4F4F” icon_width=”80px” _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” header_3_text_color=”#4F4F4F” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

Nachbetreuung und Kundenbindung<\/h3>\n

Nehmen Sie auf angenehme, einfache Weise regelm\u00e4\u00dfig und automatisiert Kontakt zu Ihren Kunden auf, um zu \u00fcberpr\u00fcfen, ob ihr Energievertrag noch zu ihnen passt. Eine skalierbare Arbeitsweise f\u00fcr die Bereitstellung exzellenten Kundenservice.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||divi||400″ icon_color=”#4F4F4F” icon_width=”78px” _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” header_3_text_color=”#4F4F4F” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

Onboarding neuer Kunden<\/h3>\n

Begleiten Sie neue Kunden Schritt f\u00fcr Schritt in ihrem digitalen Onboarding-Prozess, um relevante Kundendaten zu sammeln. Zum Beispiel mit einem personalisierten, interaktiven Video. Ohne Verz\u00f6gerung und zus\u00e4tzliche Fragen. Lernen Sie Ihren Kunden wirklich kennen und personalisieren Sie die Interaktionen in allen Phasen der Customer Journey.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” width=”100%” max_width=”none” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”8px||||false|false” border_color_all=”#FFFFFF” border_width_bottom=”0px” border_color_bottom=”#FFFFFF” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n

TEVREDEN OPDRACHTGEVERS:<\/strong><\/h2>\n

” content_phone=”<\/p>\n

TEVREDEN OPDRACHTGEVERS:<\/strong><\/h2>\n

” content_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#3468D0″ header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”||-10px||false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”28px||||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_text_color_tablet=”” header_2_text_color_phone=”” header_2_text_color_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

ZUFRIEDENE AUFTRAGGEBER:<\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.19.5″ _module_preset=”default” width=”62%” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2021\/05\/Delta.png” alt=”Dialog Group – opdrachtgevers – Delta” title_text=”Dialog Groep – opdrachtgevers – Delta” _builder_version=”4.19.5″ _module_preset=”default” width=”90%” module_alignment=”center” custom_margin=”-15px||||false|false” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2021\/05\/Engie.png” alt=”Engie logo” title_text=”Engie” _builder_version=”4.19.5″ _module_preset=”default” width=”90%” module_alignment=”center” custom_margin=”||||false|false” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2021\/05\/Fluvius.png” alt=”Fluvius logo” title_text=”Fluvius” _builder_version=”4.19.5″ _module_preset=”default” width=”90%” module_alignment=”center” custom_margin=”18px||||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2023\/01\/Eneco_logo.png” alt=”Dialog Group – opdrachtgevers – Delta” title_text=”Eneco_logo” _builder_version=”4.19.5″ _module_preset=”default” width=”90%” module_alignment=”center” locked=”off” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.3″ _module_preset=”default” background_color=”rgba(52,104,208,0.11)” custom_margin=”5px||||false|false” custom_padding=”35px||85px||false|false” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” width=”100%” max_width=”none” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”8px||||false|false” border_color_all=”#FFFFFF” border_width_bottom=”0px” border_color_bottom=”#FFFFFF” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n

L\u00d6SUNGEN F\u00dcR:<\/strong><\/h2>\n

” content_phone=”<\/p>\n

L\u00d6SUNGEN F\u00dcR:<\/strong><\/h2>\n

” content_last_edited=”on|desktop” _builder_version=”4.19.5″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#3468D0″ header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”||-10px||false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”28px||||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_text_color_tablet=”” header_2_text_color_phone=”” header_2_text_color_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

L\u00d6SUNGEN F\u00dcR<\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” custom_padding_last_edited=”on|phone” _builder_version=”4.19.1″ _module_preset=”default” width=”auto” custom_margin=”||||false|false” custom_padding=”0px|0px|0px|0px|false|false” custom_padding_tablet=”0px|65px|0px|65px|false|false” custom_padding_phone=”|30px||30px|false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][dsm_card title=”IT” content_equal_height=”on” image=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2019\/03\/medewerkers-DG-aangepast_-betrokken-medewerkers.jpg” image_background_height=”268px” content_padding=”25px|50px|25px|50px|false|false” button_text=”MEHR ERFAHREN” button_url=”https:\/\/dialoggroup.eu\/losungen-it\/?lang=de” button_url_new_window=”1″ content_padding_tablet=”25px|50px|25px|50px|false|false” content_padding_phone=”|20px||20px|false|false” content_padding_last_edited=”on|phone” _builder_version=”4.19.5″ _module_preset=”default” badge_text_color=”RGBA(255,255,255,0)” header_font=”|700|||||||” header_text_color=”#3468D0″ header_font_size=”22px” background_color=”#FFFFFF” custom_button=”on” button_text_size=”19px” button_text_color=”#FFFFFF” button_bg_color=”#FF770A” button_custom_margin=”||||false|false” button_custom_padding=”3px|30px|4px|30px|false|false” custom_margin=”||||false|false” custom_padding=”||||false|false” link_option_url=”https:\/\/dialoggroup.eu\/losungen-it\/?lang=de” border_radii=”on|3px|3px|3px|3px” box_shadow_style=”preset1″ box_shadow_blur=”11px” box_shadow_color=”rgba(0,0,0,0.19)” global_colors_info=”{}”]In­te­grie­ren Sie be­ste­hen­de oder neue Sys­te­me & Busi­ness-Ap­pli­ka­tio­nen und op­ti­mie­ren Sie die Cust­o­m­er Ex­pe­ri­ence.[\/dsm_card][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][dsm_card title=”KUNDENDIENST ” content_equal_height=”on” image=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/02\/asynchrone-communicatie-messaging-apps-uitgelicht.jpg” image_background_height=”268px” alt=”Asynchroon communiceren via messaging apps” content_padding=”25px|50px|25px|50px|false|false” button_text=”MEHR ERFAHREN” button_url=”https:\/\/dialoggroup.eu\/loslungen-kundenservice\/?lang=de” button_url_new_window=”1″ content_padding_tablet=”25px|50px|25px|50px|false|false” content_padding_phone=”|20px||20px|false|false” content_padding_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” badge_text_color=”RGBA(255,255,255,0)” header_font=”|700|||||||” header_text_color=”#3468D0″ header_font_size=”22px” background_color=”#FFFFFF” custom_button=”on” button_text_size=”19px” button_text_color=”#FFFFFF” button_bg_color=”#FF770A” button_custom_margin=”||||false|false” button_custom_padding=”3px|30px|4px|30px|false|false” custom_margin=”||||false|false” custom_padding=”||||false|false” link_option_url=”https:\/\/dialoggroup.eu\/loslungen-kundenservice\/?lang=de” hover_enabled=”0″ border_radii=”on|3px|3px|3px|3px” box_shadow_style=”preset1″ box_shadow_blur=”11px” box_shadow_color=”rgba(0,0,0,0.19)” global_colors_info=”{}” badge_url=”https:\/\/dialoggroup.eu\/loslungen-kundenservice\/?lang=de” sticky_enabled=”0″]<\/p>\n

Ma\u00adchen Sie es Ih\u00adren Kun\u00adden leicht, un\u00adkom\u00adpli\u00adziert und kom\u00adfor\u00adta\u00adbel mit Ih\u00adrem Un\u00adter\u00adneh\u00admen zu in\u00adter\u00adagie\u00adren.<\/p>\n

[\/dsm_card][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][dsm_card title=”MARKETING & INNOVATION” content_equal_height=”on” image=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2019\/04\/professioneel.jpg” image_background_height=”268px” alt=”over ons” content_padding=”25px|50px|25px|50px|false|false” button_text=”MEHR ERFAHREN” button_url=”https:\/\/dialoggroup.eu\/losungen-marketing-innovation\/?lang=de” button_url_new_window=”1″ content_padding_tablet=”25px|50px|25px|50px|false|false” content_padding_phone=”|20px||20px|false|false” content_padding_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” badge_text_color=”RGBA(255,255,255,0)” header_font=”|700|||||||” header_text_color=”#3468D0″ header_font_size=”22px” background_color=”#FFFFFF” custom_button=”on” button_text_size=”19px” button_text_color=”#FFFFFF” button_bg_color=”#FF770A” button_custom_margin=”||||false|false” button_custom_padding=”3px|30px|4px|30px|false|false” custom_margin=”||||false|false” custom_padding=”||||false|false” link_option_url=”https:\/\/dialoggroup.eu\/losungen-marketing-innovation\/?lang=de” hover_enabled=”0″ border_radii=”on|3px|3px|3px|3px” box_shadow_style=”preset1″ box_shadow_blur=”11px” box_shadow_color=”rgba(0,0,0,0.19)” global_colors_info=”{}” badge_url=”https:\/\/dialoggroup.eu\/losungen-marketing-innovation\/?lang=de” sticky_enabled=”0″]<\/p>\n

Ge\u00adwin\u00adnen Sie loya\u00adle Be\u00adstands\u00adkun\u00adden, in\u00addem Sie per\u00ads\u00f6n\u00adli\u00adche Kun\u00adden\u00adbe\u00adzie\u00adhun\u00adgen di\u00adgi\u00adtal um\u00adset\u00adzen.<\/p>\n

[\/dsm_card][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.3″ _module_preset=”default” module_alignment=”center” custom_padding=”20px||20px||false|false” global_module=”30637″ saved_tabs=”all” locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” custom_padding=”1px||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n

WARUM SIE AUF UNS Z\u00c4HLEN K\u00d6NNEN<\/strong><\/h2>\n

” content_phone=”<\/p>\n

WARUM SIE AUF UNS Z\u00c4HLEN K\u00d6NNEN<\/strong><\/h2>\n

” content_last_edited=”on|desktop” _builder_version=”4.19.5″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#3468D0″ header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”11px||-10px||false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”14px||8px||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_text_color_tablet=”” header_2_text_color_phone=”” header_2_text_color_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

WARUM SIE AUF UNS Z\u00c4HLEN K\u00d6NNEN
<\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ use_custom_gutter=”on” gutter_width=”2″ _builder_version=”4.17.3″ _module_preset=”default” width=”100%” max_width=”1250px” custom_padding=”32px|||||” global_colors_info=”{}” width__hover_enabled=”on|desktop” width__hover=”100%”][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”30+ Jahre Erfahrung” url=”https:\/\/dialoggroup.eu\/uber-uns\/?lang=de” use_icon=”on” font_icon=”||fa||900″ icon_color=”#3468D0″ image_icon_background_color=”#EDEDED” image_icon_width=”23px” _builder_version=”4.20.0″ _module_preset=”default” header_text_align=”center” header_text_color=”#3468D0″ header_line_height=”0.5em” background_color=”RGBA(255,255,255,0)” image_icon_custom_margin=”||-10px||false|false” image_icon_custom_padding=”2px|2px|2px|2px|false|false” border_radii_image=”on|15px|15px|15px|15px” border_width_all_image=”15px” border_color_all_image=”#EDEDED” global_colors_info=”{}”]<\/p>\n

Wir ken\u00adnen die
Her\u00adaus\u00adfor\u00adde\u00adrun\u00adgen, vor
de\u00adnen Sie ste\u00adhen<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Zertifizierungen” url=”https:\/\/dialoggroup.eu\/bescheinigungen\/?lang=de” use_icon=”on” font_icon=”Z||divi||400″ icon_color=”#3468D0″ image_icon_background_color=”#EDEDED” image_icon_width=”30px” _builder_version=”4.19.5″ _module_preset=”default” header_text_align=”center” header_text_color=”#3468D0″ header_line_height=”0.5em” background_color=”RGBA(255,255,255,0)” image_icon_custom_margin=”||-10px||false|false” image_icon_custom_padding=”2px|2px|2px|2px|false|false” border_radii_image=”on|15px|15px|15px|15px” border_width_all_image=”12px” border_color_all_image=”#EDEDED” global_colors_info=”{}”]<\/p>\n

ISAE3000, ISO27001,
FSQS-NL, EcoVadis Zilver, NEN7510<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Technologie-Partner” url=”https:\/\/dialoggroup.eu\/unsere-partner\/?lang=de” use_icon=”on” font_icon=”||fa||900″ icon_color=”#3468D0″ image_icon_background_color=”#EDEDED” image_icon_width=”30px” _builder_version=”4.21.0″ _module_preset=”default” header_text_align=”center” header_text_color=”#3468D0″ header_line_height=”0.5em” background_color=”RGBA(255,255,255,0)” image_icon_custom_margin=”||-10px||false|false” image_icon_custom_padding=”2px|2px|2px|2px|false|false” border_radii_image=”on|15px|15px|15px|15px” border_width_all_image=”13px” border_color_all_image=”#EDEDED” global_colors_info=”{}”]<\/p>\n

Die Ih\u00adnen hel\u00adfen,
her\u00advor\u00adra\u00adgen\u00adde Cust\u00ado\u00adm\u00ader
Ex\u00adpe\u00adri\u00aden\u00adces zu lie\u00adfern<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”80+ Professionals” url=”https:\/\/dialoggroup.eu\/uber-uns\/?lang=de” use_icon=”on” font_icon=”||fa||400″ icon_color=”#3468D0″ image_icon_background_color=”#EDEDED” image_icon_width=”30px” _builder_version=”4.19.5″ _module_preset=”default” header_text_align=”center” header_text_color=”#3468D0″ header_line_height=”0.5em” background_color=”RGBA(255,255,255,0)” image_icon_custom_margin=”||-10px||false|false” image_icon_custom_padding=”2px|2px|2px|2px|false|false” border_radii_image=”on|15px|15px|15px|15px” border_width_all_image=”12px” border_color_all_image=”#EDEDED” global_colors_info=”{}”]<\/p>\n

Die wis\u00adsen, auf wel\u00adche
Hin\u00adder\u00adnis\u00adse Ih\u00adre Kun\u00adden
sto\u00ad\u00dfen<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Benelux & DACH” url=”https:\/\/dialoggroup.eu\/kontakt\/?lang=de” use_icon=”on” font_icon=”||fa||900″ icon_color=”#3468D0″ image_icon_background_color=”#EDEDED” image_icon_width=”30px” _builder_version=”4.19.5″ _module_preset=”default” header_text_align=”center” header_text_color=”#3468D0″ header_line_height=”0.5em” background_color=”RGBA(255,255,255,0)” image_icon_custom_margin=”||-10px||false|false” image_icon_custom_padding=”2px|2px|2px|2px|false|false” border_radii_image=”on|15px|15px|15px|15px” border_width_all_image=”12px” border_color_all_image=”#EDEDED” global_colors_info=”{}”]<\/p>\n

Mit Nie­der­las­sun­gen in den Nie­der­lan­den, Bel­gi­en und Deutsch­land<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Hervorragende Erreichbarkeit f\u00fcr Versorgungsunternehmen, auch in Spitzenzeiten. Behalten Sie Ihre Kundeninteraktionen im Griff.<\/p>\n","protected":false},"author":32,"featured_media":28689,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"L\u00f6sungen f\u00fcr Versorgungsunternehmen | Dialog Group","_seopress_titles_desc":"Hervorragende Erreichbarkeit f\u00fcr Versorgungsunternehmen, auch in Spitzenzeiten. Behalten Sie Ihre Kundeninteraktionen im Griff. Lesen Sie wie >","_seopress_robots_index":"","_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"_links":{"self":[{"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/pages\/34508"}],"collection":[{"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/comments?post=34508"}],"version-history":[{"count":18,"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/pages\/34508\/revisions"}],"predecessor-version":[{"id":34916,"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/pages\/34508\/revisions\/34916"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/media\/28689"}],"wp:attachment":[{"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/media?parent=34508"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}