[\/et_pb_text][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”20px” header_text_color=”#FFFFFF” header_font_size=”33px” header_2_text_color=”#FFFFFF” header_2_font_size=”38px” header_3_font=”|300|||||||” header_3_text_color=”#FFFFFF” header_3_font_size=”37px” header_3_line_height=”1.3em” width=”100%” width_tablet=”82%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_padding=”0px||0px||false|false” header_font_size_tablet=”33px” header_font_size_phone=”22px” header_font_size_last_edited=”on|phone” text_text_shadow_style=”preset3″ header_text_shadow_style=”preset2″ header_text_shadow_color=”rgba(0,0,0,0.25)” global_colors_info=”{}”]<\/p>\n
Werden Sie der zuverl\u00e4ssige Finanzdienstleister, der die Erwartungen der Kunden bei weitem \u00fcbertrifft. Immer f\u00fcr Ihre Kunden erreichbar, auch w\u00e4hrend Spitzenzeiten oder St\u00f6rungen.<\/p>\n
\u2714 Skalierbarer Kundenservice und Kostenkontrolle
\u2714 Rund um die Uhr Kundenservice ohne lange Warteschlangen
\u2714 Zukunftsorientierter Kundenkontakt<\/p>\n
[\/et_pb_text][et_pb_button button_url=”#oplossingen-leisure&travel” button_text=”Direkt zu den L\u00f6sungen” button_alignment=”left” _builder_version=”4.21.0″ _module_preset=”default” custom_button=”on” button_text_size=”18px” button_text_color=”#ffffff” button_bg_color=”#FF770A” button_bg_use_color_gradient=”on” button_bg_color_gradient_direction=”35deg” button_bg_color_gradient_stops=”#ff770a 0%|#ff8726 100%” button_border_radius=”3px” button_use_icon=”off” custom_margin=”|0px|20px|0px|false|false” custom_margin_tablet=”10px|0px|10px|0px|false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”5px|25px|5px|25px|false|false” box_shadow_style=”preset3″ box_shadow_color=”rgba(0,0,0,0.29)” locked=”off” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on” button_border_color__hover_enabled=”on|hover” button_border_color__hover=”#3468D0″ button_border_width__hover_enabled=”on|hover” button_border_width__hover=”2px” button_bg_color_gradient_stops__hover=”#3468d0 0%|#004a97 100%” button_bg_use_color_gradient__hover=”on”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.19.5″ _module_preset=”default” module_alignment=”center” custom_padding=”25px||27px||false|false” custom_padding_tablet=”25px||27px||false|false” custom_padding_phone=”” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.5″ _module_preset=”default” custom_margin=”25px||||false|false” custom_margin_tablet=”” custom_margin_phone=”-26px||-23px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font=”||||||||” text_text_color=”#4F4F4F” text_font_size=”30px” text_line_height=”1.2em” header_font_size=”21px” header_2_text_color=”#4F4F4F” header_2_font_size=”30px” width=”100%” custom_margin=”||4px|||” text_font_size_tablet=”” text_font_size_phone=”20px” text_font_size_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
Zukunftsorientierter Kundenkontakt<\/strong><\/h2>\n[\/et_pb_text][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n
Unterst\u00fctzen Sie Ihre Kunden bei Fragen zu ihren Finanzen, wenn es ihnen passt \u2013 \u00fcber ihre bevorzugten Kan\u00e4le. In Zukunft wird dies noch wichtiger sein. Online-Banken werden immer beliebter, die finanziellen Sorgen nehmen zu und die Kunden werden anspruchsvoller… Wie sorgen Sie daf\u00fcr, dass Sie als Finanzdienstleister den Unterschied f\u00fcr Ihre Kunden machen? Und somit Ihren Wettbewerbern voraus sind?<\/p>\n
Wir helfen Ihnen, alle Interaktionen in Ihren Customer Journeys digital zu optimieren, damit Ihre Kunden in jeder Phase ihrer Reise \u00fcber alle Touchpoints hinweg eine hervorragende, personalisierte Serviceerfahrung machen.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.18.0″ _module_preset=”default” background_color=”#3468D0″ custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” background_color=”#EDEDED” width=”100%” max_width=”none” custom_margin=”19px|0px|0px|0px|false|false” custom_padding=”8px|0px|29px|0px|false|false” border_color_all=”#FFFFFF” border_width_bottom=”0px” border_color_bottom=”#FFFFFF” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n
FAKTEN UND ZAHLEN<\/span><\/h2>\n” content_phone=”<\/p>\n
FAKTEN UND ZAHLEN<\/span><\/h2>\n” content_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#3468D0″ header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”||-10px||false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”28px||||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_text_color_tablet=”” header_2_text_color_phone=”” header_2_text_color_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n
FAKTEN UND ZAHLEN<\/strong><\/h2>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16.1″ _module_preset=”default” custom_padding=”38px|||||” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_number_counter title=”der Finanzprofis sehen bis 2030 k\u00fcnstliche Intelligenz und Big Data als die Grundlage f\u00fcr jede Beratung und Entscheidung. Quelle: Hays” number=”64″ _builder_version=”4.21.0″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.2em” number_text_color=”#FFFFFF” text_orientation=”left” width=”80%” module_alignment=”left” global_colors_info=”{}”][\/et_pb_number_counter][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font_size=”14px” width=”85%” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n
Bron: Hays<\/span><\/em><\/p>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_number_counter title=”der europ\u00e4ischen Bev\u00f6lkerung bevorzugt die Abwicklung allt\u00e4glicher Transaktionen digital” number=”60-85″ _builder_version=”4.21.0″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.2em” number_text_color=”#FFFFFF” text_orientation=”left” width=”80%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”left” global_colors_info=”{}”][\/et_pb_number_counter][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font_size=”14px” width=”85%” custom_padding=”||||false|false” global_colors_info=”{}”]Bron: McKinsey<\/span><\/em>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.19.5″ _module_preset=”default” module_alignment=”center” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.5″ _module_preset=”default” custom_margin=”||||false|false” custom_margin_tablet=”” custom_margin_phone=”-26px||-23px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font=”||||||||” text_text_color=”#4F4F4F” text_font_size=”30px” text_line_height=”1.2em” header_font_size=”21px” header_2_text_color=”#4F4F4F” header_2_font_size=”30px” width=”100%” custom_margin=”||4px|||” text_font_size_tablet=”” text_font_size_phone=”20px” text_font_size_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\nUnser Versprechen: Kontrolle \u00fcber all Ihre Kundeninteraktionen<\/span><\/strong><\/h2>\n[\/et_pb_text][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n
Die Interaktion mit einem Kunden ist oft auf verschiedene Kan\u00e4le, Mitarbeiter, Systeme, Prozesse und Abteilungen verteilt. Wie behalten Sie hierbei den \u00dcberblick angesichts der Komplexit\u00e4t der Altanwendungen, der optimalen Nutzung von Daten und der fragmentierten Verantwortlichkeiten?<\/p>\n
Wir sorgen daf\u00fcr, dass alle Ihre digitalen Kundeninteraktionen pers\u00f6nlich und reibungslos verlaufen, ohne den Prozess kompliziert oder zeitaufw\u00e4ndig zu gestalten. Dies erreichen wir mithilfe unserer Kundendienstschicht.<\/p>\n
Das Ergebnis? Ein skalierbarer Kundenservice, ein optimierter Prozess, steigender Umsatz und zufriedenere Kunden.<\/p>\n
[\/et_pb_text][et_pb_button button_url=”https:\/\/dialoggroup.eu\/die-kundeninteraktionsschicht\/?lang=de” button_text=”MEHR DAR\u00dcBER” button_alignment=”left” _builder_version=”4.21.0″ _module_preset=”default” custom_button=”on” button_text_size=”18px” button_text_color=”#ffffff” button_bg_color=”#FF770A” button_bg_use_color_gradient=”on” button_bg_color_gradient_direction=”35deg” button_bg_color_gradient_stops=”#ff770a 0%|#ff8726 100%” button_border_radius=”3px” button_use_icon=”off” custom_margin=”||||false|false” custom_margin_tablet=”10px|0px|10px|0px|false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”5px|25px|5px|25px|false|false” box_shadow_style=”preset3″ box_shadow_color=”rgba(0,0,0,0.29)” locked=”off” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on” button_border_color__hover_enabled=”on|hover” button_border_color__hover=”#3468D0″ button_border_width__hover_enabled=”on|hover” button_border_width__hover=”2px” button_bg_color_gradient_stops__hover=”#3468d0 0%|#004a97 100%” button_bg_use_color_gradient__hover=”on”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”oplossingen-leisure&travel” _builder_version=”4.19.5″ _module_preset=”default” background_color=”#f9f9f9″ locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” width=”100%” max_width=”none” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”8px||||false|false” border_color_all=”#FFFFFF” border_width_bottom=”0px” border_color_bottom=”#FFFFFF” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n
UNSERE L\u00d6SUNGEN F\u00dcR DIE FINANZBRANCHE<\/span><\/h2>\n” content_phone=”<\/p>\n
UNSERE L\u00d6SUNGEN F\u00dcR DIE FINANZBRANCHE<\/span><\/h2>\n” content_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_align=”left” header_text_color=”#3468D0″ header_3_text_align=”left” header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”||-10px|0px|false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”28px|||0px|false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n
UNSERE L\u00d6SUNGEN F\u00dcR DIE FINANZBRANCHE<\/strong><\/h2>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||fa||900″ icon_color=”#4F4F4F” icon_width=”85px” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” header_3_text_color=”#4F4F4F” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n
Finanzielle \u00dcberpr\u00fcfung und regelm\u00e4\u00dfige Nachbetreuung<\/h3>\n
\u00dcberlassen Sie die obligatorische Nachbetreuung oder j\u00e4hrliche finanzielle \u00dcberpr\u00fcfung einem digitalen Kollegen. So haben Ihre Mitarbeiter mehr Zeit f\u00fcr wichtige, umsatzsteigernde Kundenanfragen. Mit Hilfe eines Digitalen Kollegen k\u00f6nnen Sie \u2013 vollautomatisiert \u2013 Kontakt zu Ihren Kunden aufnehmen und sie durch einen zuvor festgelegten Prozess f\u00fchren.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||fa||900″ icon_color=”#4F4F4F” icon_width=”68px” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” header_3_text_color=”#4F4F4F” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n
Kundenfreundliche Rechnungsstellung und Zahlungen<\/h3>\n
Informieren Sie Kunden proaktiv und benutzerfreundlich \u00fcber ihre Zahlungen. Erkl\u00e4ren Sie Rechnungen und Jahresabrechnungen in verst\u00e4ndlicher Sprache. Zeigen Sie automatisiertes Verst\u00e4ndnis, wenn Sie Zahlungsprobleme feststellen, und bieten Sie L\u00f6sungen \u00fcber jeden Touchpoint an.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||fa||400″ icon_color=”#4F4F4F” icon_width=”80px” _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” header_3_text_color=”#4F4F4F” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n
Skalierbarer Kundenservice<\/h3>\n
Machen Sie Ihren Kundenservice in Spitzenzeiten oder bei personellen Engp\u00e4ssen skalierbar, indem Sie beispielsweise einen Chatbot oder Sprachbot einsetzen. Unterst\u00fctzen Sie dies mit WhatsApp, einem “Mein”-Bereich, Ihrer App und interaktiven, pers\u00f6nlichen Videos… Voil\u00e0, Ihre Kunden werden \u00fcberall erkannt und schnell unterst\u00fctzt.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||fa||900″ icon_color=”#4F4F4F” icon_width=”78px” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” header_3_text_color=”#4F4F4F” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n
Onboarding neuer Kunden<\/h3>\n
Begleiten Sie neue Kunden Schritt f\u00fcr Schritt bei ihrem digitalen Onboarding-Prozess, um relevante Kundendaten zu sammeln. Zum Beispiel mit einem personalisierten, interaktiven Video. Ohne Verz\u00f6gerung und zus\u00e4tzliche Fragen. Lernen Sie Ihren Kunden wirklich kennen und personalisieren Sie die Interaktionen in allen Phasen der Customer Journey.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”off|off|off” _builder_version=”4.17.4″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” module_alignment=”center” custom_margin=”||||false|false” custom_padding=”0px||54px||false|false” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” module_alignment=”center” custom_padding=”42px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n
EINE AUSWAHL UNSERER KUNDENREFERENZEN:<\/strong><\/h2>\n” content_phone=”<\/p>\n
EINE AUSWAHL UNSERER KUNDENREFERENZEN:<\/strong><\/h2>\n” content_last_edited=”on|phone” _builder_version=”4.19.5″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#3468D0″ header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”||-10px||false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”28px||||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_text_color_tablet=”” header_2_text_color_phone=”” header_2_text_color_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n
EINE AUSWAHL UNSERER KUNDENREFERENZEN:<\/strong><\/h2>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” _builder_version=”4.19.1″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” module_alignment=”center” custom_margin=”||||false|false” custom_padding=”3px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” transform_scale=”99%|99%” global_colors_info=”{}”][et_pb_testimonial portrait_url=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/06\/review2.png” quote_icon=”off” portrait_width=”100px” portrait_height=”100px” disabled_on=”off|off|off” _builder_version=”4.21.0″ _module_preset=”default” background_color=”#EDEDED” background_layout=”dark” custom_padding=”||||false|false” border_radii=”on|7px|7px|7px|7px” global_colors_info=”{}”]<\/p>\n
![\"\"](\"https:\/\/dialoggroup.eu\/wp-content\/uploads\/2023\/05\/quoteteken-2-1.png\")
<\/span><\/p>\n<\/strong><\/span><\/p>\n<\/strong><\/span><\/p>\nDigitale Interaktion als Hebel, um Prozesse effizienter zu gestalten |\u00a0<\/b><\/span>Die Bank setzt auf eine Strategie, bei der sich digitale Kundeninteraktion und pers\u00f6nlicher Kontakt gegenseitig verst\u00e4rken. Vincent Goelen, leitender Entwickler bei der Bank J.Van Breda & C\u00b0 erkl\u00e4rt wie.<\/span><\/span><\/p>\nVincent Goelen <\/strong><\/span>
\nBank J.Van Breda & C\u00b0<\/em><\/strong><\/span><\/span><\/p>\n[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” transform_scale=”99%|99%” global_colors_info=”{}”][et_pb_testimonial portrait_url=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/06\/review3.png” quote_icon=”off” portrait_width=”100px” portrait_height=”100px” disabled_on=”off|off|off” _builder_version=”4.21.0″ _module_preset=”default” background_color=”#EDEDED” background_layout=”dark” custom_padding=”||||false|false” border_radii=”on|7px|7px|7px|7px” global_colors_info=”{}”]<\/p>\n
<\/span><\/p>\n<\/strong><\/span><\/p>\n<\/strong><\/span><\/p>\nRenten und Versicherungen mit interaktiven Videos verst\u00e4ndlich machen |\u00a0<\/b><\/span>Nanda Nottelman-de Bruijn arbeitet als Produktmanagerin bei Zwitserleven und ist die erste Person, die interaktive Videos in Zusammenarbeit mit der Dialog Group bei Zwitserleven einsetzt.<\/span>
\n<\/span><\/p>\nNanda Nottelman <\/strong><\/span>
\nZwitserleven <\/em><\/strong><\/span><\/span><\/p>\n[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” transform_scale=”99%|99%” global_colors_info=”{}”][et_pb_testimonial portrait_url=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/06\/review4.png” quote_icon=”off” portrait_width=”100px” portrait_height=”100px” disabled_on=”on|off|off” _builder_version=”4.21.0″ _module_preset=”default” background_color=”#EDEDED” background_layout=”dark” custom_padding=”||||false|false” border_radii=”on|7px|7px|7px|7px” global_colors_info=”{}”]<\/p>\n
<\/span><\/p>\n<\/strong><\/span><\/p>\n<\/strong><\/span><\/p>\nDigital first |\u00a0<\/b><\/span>Kris De Graeve, Product Owner bei Belgian Telenet, erkl\u00e4rt, was \u201edigital first\u201c bedeutet und warum es den sich schnell \u00e4ndernden Bed\u00fcrfnissen der Kunden entspricht.<\/span><\/span><\/p>\nKris De Graeve
\nTelenet<\/em><\/span>
\n<\/strong><\/span><\/span><\/p>\n[\/et_pb_testimonial][et_pb_button button_url=”https:\/\/dialoggroup.eu\/referenzen\/?lang=de” button_text=”KUNDENREFERENZEN” button_alignment=”right” _builder_version=”4.19.5″ _module_preset=”default” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#FF770A” button_border_radius=”3px” button_use_icon=”off” custom_margin=”30px||0px||false|false” custom_margin_tablet=”” custom_margin_phone=”0px||-35px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”|30px||30px|false|false” box_shadow_style=”preset1″ box_shadow_blur=”10px” box_shadow_color=”rgba(0,0,0,0)” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#ff9f51″ button_bg_enable_color__hover=”on” button_border_color__hover_enabled=”on|hover” button_border_color__hover=”#FFFFFF” button_border_width__hover_enabled=”on|hover” button_border_width__hover=”2px”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.20.0″ _module_preset=”default” custom_margin_tablet=”” custom_margin_phone=”30px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px|||||” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” width=”100%” max_width=”none” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”8px||||false|false” border_color_all=”#FFFFFF” border_width_bottom=”0px” border_color_bottom=”#FFFFFF” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n
TEVREDEN OPDRACHTGEVERS:<\/strong><\/h2>\n” content_phone=”<\/p>\n
TEVREDEN OPDRACHTGEVERS:<\/strong><\/h2>\n” content_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#3468D0″ header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”||-10px||false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”28px||||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_text_color_tablet=”” header_2_text_color_phone=”” header_2_text_color_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n
ZUFRIEDENE AUFTRAGGEBER:<\/strong><\/h2>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.19.5″ _module_preset=”default” width=”62%” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2021\/05\/ABN-AMRO-logo.png” alt=”Dialog Group – opdrachtgevers – ABN AMRO” title_text=”Dialog Groep – opdrachtgevers – ABN AMRO” _builder_version=”4.20.0″ _module_preset=”default” width=”90%” module_alignment=”center” custom_margin=”-22px||||false|false” custom_margin_tablet=”-22px||||false|false” custom_margin_phone=”-50px||-50px||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2023\/02\/Nationale-Nederlanden.png” alt=”Engie logo” title_text=”Nationale-Nederlanden” _builder_version=”4.20.0″ _module_preset=”default” width=”90%” module_alignment=”center” custom_margin=”-4px||||false|false” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/11\/Logo-Scildon-2.png” alt=”Scildon logo” title_text=”Logo-Scildon-2″ _builder_version=”4.20.0″ _module_preset=”default” width=”90%” module_alignment=”center” custom_margin=”5px||||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/10\/logo_VvAA_web_RGB.png” alt=”VvAA logo” title_text=”logo_VvAA_web_RGB” _builder_version=”4.20.0″ _module_preset=”default” width=”90%” module_alignment=”center” locked=”off” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.3″ _module_preset=”default” background_color=”rgba(52,104,208,0.11)” custom_margin=”5px||||false|false” custom_padding=”35px||85px||false|false” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” width=”100%” max_width=”none” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”8px||||false|false” border_color_all=”#FFFFFF” border_width_bottom=”0px” border_color_bottom=”#FFFFFF” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n
L\u00d6SUNGEN F\u00dcR:<\/strong><\/h2>\n” content_phone=”<\/p>\n
L\u00d6SUNGEN F\u00dcR:<\/strong><\/h2>\n” content_last_edited=”on|desktop” _builder_version=”4.19.5″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#3468D0″ header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”||-10px||false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”28px||||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_text_color_tablet=”” header_2_text_color_phone=”” header_2_text_color_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n
L\u00d6SUNGEN F\u00dcR<\/strong><\/h2>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” custom_padding_last_edited=”on|phone” _builder_version=”4.19.1″ _module_preset=”default” width=”auto” custom_margin=”||||false|false” custom_padding=”0px|0px|0px|0px|false|false” custom_padding_tablet=”0px|65px|0px|65px|false|false” custom_padding_phone=”|30px||30px|false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][dsm_card title=”IT” content_equal_height=”on” image=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2019\/03\/medewerkers-DG-aangepast_-betrokken-medewerkers.jpg” image_background_height=”268px” content_padding=”25px|50px|25px|50px|false|false” button_text=”MEHR ERFAHREN” button_url=”https:\/\/dialoggroup.eu\/losungen-it\/?lang=de” button_url_new_window=”1″ content_padding_tablet=”25px|50px|25px|50px|false|false” content_padding_phone=”|20px||20px|false|false” content_padding_last_edited=”on|phone” _builder_version=”4.19.5″ _module_preset=”default” badge_text_color=”RGBA(255,255,255,0)” header_font=”|700|||||||” header_text_color=”#3468D0″ header_font_size=”22px” background_color=”#FFFFFF” custom_button=”on” button_text_size=”19px” button_text_color=”#FFFFFF” button_bg_color=”#FF770A” button_custom_margin=”||||false|false” button_custom_padding=”3px|30px|4px|30px|false|false” custom_margin=”||||false|false” custom_padding=”||||false|false” link_option_url=”https:\/\/dialoggroup.eu\/losungen-it\/?lang=de” border_radii=”on|3px|3px|3px|3px” box_shadow_style=”preset1″ box_shadow_blur=”11px” box_shadow_color=”rgba(0,0,0,0.19)” global_colors_info=”{}”]Integrieren Sie bestehende oder neue Systeme & Business-Applikationen und optimieren Sie die Customer Experience.[\/dsm_card][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][dsm_card title=”KUNDENDIENST ” content_equal_height=”on” image=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/02\/asynchrone-communicatie-messaging-apps-uitgelicht.jpg” image_background_height=”268px” badge_url=”https:\/\/dialoggroup.eu\/loslungen-kundenservice\/?lang=de” alt=”Asynchroon communiceren via messaging apps” content_padding=”25px|50px|25px|50px|false|false” button_text=”MEHR ERFAHREN” button_url=”https:\/\/dialoggroup.eu\/loslungen-kundenservice\/?lang=de” button_url_new_window=”1″ content_padding_tablet=”25px|50px|25px|50px|false|false” content_padding_phone=”|20px||20px|false|false” content_padding_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” badge_text_color=”RGBA(255,255,255,0)” header_font=”|700|||||||” header_text_color=”#3468D0″ header_font_size=”22px” background_color=”#FFFFFF” custom_button=”on” button_text_size=”19px” button_text_color=”#FFFFFF” button_bg_color=”#FF770A” button_custom_margin=”||||false|false” button_custom_padding=”3px|30px|4px|30px|false|false” custom_margin=”||||false|false” custom_padding=”||||false|false” link_option_url=”https:\/\/dialoggroup.eu\/loslungen-kundenservice\/?lang=de” border_radii=”on|3px|3px|3px|3px” box_shadow_style=”preset1″ box_shadow_blur=”11px” box_shadow_color=”rgba(0,0,0,0.19)” global_colors_info=”{}”]<\/p>\n
Ma\u00adchen Sie es Ih\u00adren Kun\u00adden leicht, un\u00adkom\u00adpli\u00adziert und kom\u00adfor\u00adta\u00adbel mit Ih\u00adrem Un\u00adter\u00adneh\u00admen zu in\u00adter\u00adagie\u00adren.<\/p>\n
[\/dsm_card][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][dsm_card title=”MARKETING & INNOVATION” content_equal_height=”on” image=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2019\/04\/professioneel.jpg” image_background_height=”268px” badge_url=”https:\/\/dialoggroup.eu\/losungen-marketing-innovation\/?lang=de” alt=”over ons” content_padding=”25px|50px|25px|50px|false|false” button_text=”MEHR ERFAHREN” button_url=”https:\/\/dialoggroup.eu\/losungen-marketing-innovation\/?lang=de” button_url_new_window=”1″ content_padding_tablet=”25px|50px|25px|50px|false|false” content_padding_phone=”|20px||20px|false|false” content_padding_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” badge_text_color=”RGBA(255,255,255,0)” header_font=”|700|||||||” header_text_color=”#3468D0″ header_font_size=”22px” background_color=”#FFFFFF” custom_button=”on” button_text_size=”19px” button_text_color=”#FFFFFF” button_bg_color=”#FF770A” button_custom_margin=”||||false|false” button_custom_padding=”3px|30px|4px|30px|false|false” custom_margin=”||||false|false” custom_padding=”||||false|false” link_option_url=”https:\/\/dialoggroup.eu\/losungen-marketing-innovation\/?lang=de” border_radii=”on|3px|3px|3px|3px” box_shadow_style=”preset1″ box_shadow_blur=”11px” box_shadow_color=”rgba(0,0,0,0.19)” global_colors_info=”{}”]<\/p>\n
Ge\u00adwin\u00adnen Sie loya\u00adle Be\u00adstands\u00adkun\u00adden, in\u00addem Sie per\u00ads\u00f6n\u00adli\u00adche Kun\u00adden\u00adbe\u00adzie\u00adhun\u00adgen di\u00adgi\u00adtal um\u00adset\u00adzen.<\/p>\n
[\/dsm_card][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.3″ _module_preset=”default” module_alignment=”center” custom_padding=”20px||20px||false|false” global_module=”30637″ saved_tabs=”all” locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” custom_padding=”1px||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n
WARUM SIE AUF UNS Z\u00c4HLEN K\u00d6NNEN<\/strong><\/h2>\n” content_phone=”<\/p>\n
WARUM SIE AUF UNS Z\u00c4HLEN K\u00d6NNEN<\/strong><\/h2>\n” content_last_edited=”on|desktop” _builder_version=”4.19.5″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#3468D0″ header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”11px||-10px||false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”14px||8px||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_text_color_tablet=”” header_2_text_color_phone=”” header_2_text_color_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n
WARUM SIE AUF UNS Z\u00c4HLEN K\u00d6NNEN
<\/strong><\/h2>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ use_custom_gutter=”on” gutter_width=”2″ _builder_version=”4.17.3″ _module_preset=”default” width=”100%” max_width=”1250px” custom_padding=”32px|||||” global_colors_info=”{}” width__hover_enabled=”on|desktop” width__hover=”100%”][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”30+ Jahre Erfahrung” url=”https:\/\/dialoggroup.eu\/uber-uns\/?lang=de” use_icon=”on” font_icon=”||fa||900″ icon_color=”#3468D0″ image_icon_background_color=”#EDEDED” image_icon_width=”23px” _builder_version=”4.20.0″ _module_preset=”default” header_text_align=”center” header_text_color=”#3468D0″ header_line_height=”0.5em” background_color=”RGBA(255,255,255,0)” image_icon_custom_margin=”||-10px||false|false” image_icon_custom_padding=”2px|2px|2px|2px|false|false” border_radii_image=”on|15px|15px|15px|15px” border_width_all_image=”15px” border_color_all_image=”#EDEDED” global_colors_info=”{}”]<\/p>\n
Wir ken\u00adnen die
Her\u00adaus\u00adfor\u00adde\u00adrun\u00adgen, vor
de\u00adnen Sie ste\u00adhen<\/span><\/p>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Zertifizierungen” url=”https:\/\/dialoggroup.eu\/bescheinigungen\/?lang=de” use_icon=”on” font_icon=”Z||divi||400″ icon_color=”#3468D0″ image_icon_background_color=”#EDEDED” image_icon_width=”30px” _builder_version=”4.19.5″ _module_preset=”default” header_text_align=”center” header_text_color=”#3468D0″ header_line_height=”0.5em” background_color=”RGBA(255,255,255,0)” image_icon_custom_margin=”||-10px||false|false” image_icon_custom_padding=”2px|2px|2px|2px|false|false” border_radii_image=”on|15px|15px|15px|15px” border_width_all_image=”12px” border_color_all_image=”#EDEDED” global_colors_info=”{}”]<\/p>\n
ISAE3000, ISO27001,
FSQS-NL, EcoVadis Zilver, NEN7510<\/p>\n
[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Technologie-Partner” url=”https:\/\/dialoggroup.eu\/unsere-partner\/?lang=de” use_icon=”on” font_icon=”||fa||900″ icon_color=”#3468D0″ image_icon_background_color=”#EDEDED” image_icon_width=”30px” _builder_version=”4.21.0″ _module_preset=”default” header_text_align=”center” header_text_color=”#3468D0″ header_line_height=”0.5em” background_color=”RGBA(255,255,255,0)” image_icon_custom_margin=”||-10px||false|false” image_icon_custom_padding=”2px|2px|2px|2px|false|false” border_radii_image=”on|15px|15px|15px|15px” border_width_all_image=”13px” border_color_all_image=”#EDEDED” global_colors_info=”{}”]<\/p>\n
Die Ih\u00adnen hel\u00adfen,
her\u00advor\u00adra\u00adgen\u00adde Cust\u00ado\u00adm\u00ader
Ex\u00adpe\u00adri\u00aden\u00adces zu lie\u00adfern<\/span><\/p>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”80+ Professionals” url=”https:\/\/dialoggroup.eu\/uber-uns\/?lang=de” use_icon=”on” font_icon=”||fa||400″ icon_color=”#3468D0″ image_icon_background_color=”#EDEDED” image_icon_width=”30px” _builder_version=”4.19.5″ _module_preset=”default” header_text_align=”center” header_text_color=”#3468D0″ header_line_height=”0.5em” background_color=”RGBA(255,255,255,0)” image_icon_custom_margin=”||-10px||false|false” image_icon_custom_padding=”2px|2px|2px|2px|false|false” border_radii_image=”on|15px|15px|15px|15px” border_width_all_image=”12px” border_color_all_image=”#EDEDED” global_colors_info=”{}”]<\/p>\n
Die wis\u00adsen, auf wel\u00adche
Hin\u00adder\u00adnis\u00adse Ih\u00adre Kun\u00adden
sto\u00ad\u00dfen<\/span><\/p>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Benelux & DACH” url=”https:\/\/dialoggroup.eu\/kontakt\/?lang=de” use_icon=”on” font_icon=”||fa||900″ icon_color=”#3468D0″ image_icon_background_color=”#EDEDED” image_icon_width=”30px” _builder_version=”4.19.5″ _module_preset=”default” header_text_align=”center” header_text_color=”#3468D0″ header_line_height=”0.5em” background_color=”RGBA(255,255,255,0)” image_icon_custom_margin=”||-10px||false|false” image_icon_custom_padding=”2px|2px|2px|2px|false|false” border_radii_image=”on|15px|15px|15px|15px” border_width_all_image=”12px” border_color_all_image=”#EDEDED” global_colors_info=”{}”]<\/p>\n
Mit Niederlassungen in den Niederlanden, Belgien und Deutschland<\/span><\/p>\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
Lesen Sie alles \u00fcber automatisierte Kundendienstl\u00f6sungen wie Chatbots und Voicebots, die Finanzdienstleistungsunternehmen dabei helfen k\u00f6nnen, das Kundenerlebnis zu verbessern und die Betriebskosten zu senken.<\/p>\n","protected":false},"author":32,"featured_media":32091,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"L\u00f6sungen f\u00fcr die Finanzdienstleistungsbranche | Dialog Group","_seopress_titles_desc":"Erfahren Sie, wie die Dialog Group Chatbots und Voicebots einsetzt, um das Kundenerlebnis zu verbessern und die Betriebskosten in der Finanzdienstleistungsbranche zu senken.","_seopress_robots_index":"","_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"_links":{"self":[{"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/pages\/34457"}],"collection":[{"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/comments?post=34457"}],"version-history":[{"count":15,"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/pages\/34457\/revisions"}],"predecessor-version":[{"id":34921,"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/pages\/34457\/revisions\/34921"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/media\/32091"}],"wp:attachment":[{"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/media?parent=34457"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
” content_phone=”<\/p>\n
FAKTEN UND ZAHLEN<\/span><\/h2>\n” content_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#3468D0″ header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”||-10px||false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”28px||||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_text_color_tablet=”” header_2_text_color_phone=”” header_2_text_color_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n
FAKTEN UND ZAHLEN<\/strong><\/h2>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16.1″ _module_preset=”default” custom_padding=”38px|||||” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_number_counter title=”der Finanzprofis sehen bis 2030 k\u00fcnstliche Intelligenz und Big Data als die Grundlage f\u00fcr jede Beratung und Entscheidung. Quelle: Hays” number=”64″ _builder_version=”4.21.0″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.2em” number_text_color=”#FFFFFF” text_orientation=”left” width=”80%” module_alignment=”left” global_colors_info=”{}”][\/et_pb_number_counter][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font_size=”14px” width=”85%” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n
Bron: Hays<\/span><\/em><\/p>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_number_counter title=”der europ\u00e4ischen Bev\u00f6lkerung bevorzugt die Abwicklung allt\u00e4glicher Transaktionen digital” number=”60-85″ _builder_version=”4.21.0″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.2em” number_text_color=”#FFFFFF” text_orientation=”left” width=”80%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”left” global_colors_info=”{}”][\/et_pb_number_counter][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font_size=”14px” width=”85%” custom_padding=”||||false|false” global_colors_info=”{}”]Bron: McKinsey<\/span><\/em>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.19.5″ _module_preset=”default” module_alignment=”center” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.5″ _module_preset=”default” custom_margin=”||||false|false” custom_margin_tablet=”” custom_margin_phone=”-26px||-23px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font=”||||||||” text_text_color=”#4F4F4F” text_font_size=”30px” text_line_height=”1.2em” header_font_size=”21px” header_2_text_color=”#4F4F4F” header_2_font_size=”30px” width=”100%” custom_margin=”||4px|||” text_font_size_tablet=”” text_font_size_phone=”20px” text_font_size_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\nUnser Versprechen: Kontrolle \u00fcber all Ihre Kundeninteraktionen<\/span><\/strong><\/h2>\n[\/et_pb_text][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n
Die Interaktion mit einem Kunden ist oft auf verschiedene Kan\u00e4le, Mitarbeiter, Systeme, Prozesse und Abteilungen verteilt. Wie behalten Sie hierbei den \u00dcberblick angesichts der Komplexit\u00e4t der Altanwendungen, der optimalen Nutzung von Daten und der fragmentierten Verantwortlichkeiten?<\/p>\n
Wir sorgen daf\u00fcr, dass alle Ihre digitalen Kundeninteraktionen pers\u00f6nlich und reibungslos verlaufen, ohne den Prozess kompliziert oder zeitaufw\u00e4ndig zu gestalten. Dies erreichen wir mithilfe unserer Kundendienstschicht.<\/p>\n
Das Ergebnis? Ein skalierbarer Kundenservice, ein optimierter Prozess, steigender Umsatz und zufriedenere Kunden.<\/p>\n
[\/et_pb_text][et_pb_button button_url=”https:\/\/dialoggroup.eu\/die-kundeninteraktionsschicht\/?lang=de” button_text=”MEHR DAR\u00dcBER” button_alignment=”left” _builder_version=”4.21.0″ _module_preset=”default” custom_button=”on” button_text_size=”18px” button_text_color=”#ffffff” button_bg_color=”#FF770A” button_bg_use_color_gradient=”on” button_bg_color_gradient_direction=”35deg” button_bg_color_gradient_stops=”#ff770a 0%|#ff8726 100%” button_border_radius=”3px” button_use_icon=”off” custom_margin=”||||false|false” custom_margin_tablet=”10px|0px|10px|0px|false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”5px|25px|5px|25px|false|false” box_shadow_style=”preset3″ box_shadow_color=”rgba(0,0,0,0.29)” locked=”off” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on” button_border_color__hover_enabled=”on|hover” button_border_color__hover=”#3468D0″ button_border_width__hover_enabled=”on|hover” button_border_width__hover=”2px” button_bg_color_gradient_stops__hover=”#3468d0 0%|#004a97 100%” button_bg_use_color_gradient__hover=”on”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”oplossingen-leisure&travel” _builder_version=”4.19.5″ _module_preset=”default” background_color=”#f9f9f9″ locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” width=”100%” max_width=”none” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”8px||||false|false” border_color_all=”#FFFFFF” border_width_bottom=”0px” border_color_bottom=”#FFFFFF” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n
UNSERE L\u00d6SUNGEN F\u00dcR DIE FINANZBRANCHE<\/span><\/h2>\n” content_phone=”<\/p>\n
UNSERE L\u00d6SUNGEN F\u00dcR DIE FINANZBRANCHE<\/span><\/h2>\n” content_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_align=”left” header_text_color=”#3468D0″ header_3_text_align=”left” header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”||-10px|0px|false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”28px|||0px|false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n
UNSERE L\u00d6SUNGEN F\u00dcR DIE FINANZBRANCHE<\/strong><\/h2>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||fa||900″ icon_color=”#4F4F4F” icon_width=”85px” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” header_3_text_color=”#4F4F4F” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n
Finanzielle \u00dcberpr\u00fcfung und regelm\u00e4\u00dfige Nachbetreuung<\/h3>\n
\u00dcberlassen Sie die obligatorische Nachbetreuung oder j\u00e4hrliche finanzielle \u00dcberpr\u00fcfung einem digitalen Kollegen. So haben Ihre Mitarbeiter mehr Zeit f\u00fcr wichtige, umsatzsteigernde Kundenanfragen. Mit Hilfe eines Digitalen Kollegen k\u00f6nnen Sie \u2013 vollautomatisiert \u2013 Kontakt zu Ihren Kunden aufnehmen und sie durch einen zuvor festgelegten Prozess f\u00fchren.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||fa||900″ icon_color=”#4F4F4F” icon_width=”68px” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” header_3_text_color=”#4F4F4F” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n
Kundenfreundliche Rechnungsstellung und Zahlungen<\/h3>\n
Informieren Sie Kunden proaktiv und benutzerfreundlich \u00fcber ihre Zahlungen. Erkl\u00e4ren Sie Rechnungen und Jahresabrechnungen in verst\u00e4ndlicher Sprache. Zeigen Sie automatisiertes Verst\u00e4ndnis, wenn Sie Zahlungsprobleme feststellen, und bieten Sie L\u00f6sungen \u00fcber jeden Touchpoint an.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||fa||400″ icon_color=”#4F4F4F” icon_width=”80px” _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” header_3_text_color=”#4F4F4F” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n
Skalierbarer Kundenservice<\/h3>\n
Machen Sie Ihren Kundenservice in Spitzenzeiten oder bei personellen Engp\u00e4ssen skalierbar, indem Sie beispielsweise einen Chatbot oder Sprachbot einsetzen. Unterst\u00fctzen Sie dies mit WhatsApp, einem “Mein”-Bereich, Ihrer App und interaktiven, pers\u00f6nlichen Videos… Voil\u00e0, Ihre Kunden werden \u00fcberall erkannt und schnell unterst\u00fctzt.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||fa||900″ icon_color=”#4F4F4F” icon_width=”78px” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” header_3_text_color=”#4F4F4F” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n
Onboarding neuer Kunden<\/h3>\n
Begleiten Sie neue Kunden Schritt f\u00fcr Schritt bei ihrem digitalen Onboarding-Prozess, um relevante Kundendaten zu sammeln. Zum Beispiel mit einem personalisierten, interaktiven Video. Ohne Verz\u00f6gerung und zus\u00e4tzliche Fragen. Lernen Sie Ihren Kunden wirklich kennen und personalisieren Sie die Interaktionen in allen Phasen der Customer Journey.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”off|off|off” _builder_version=”4.17.4″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” module_alignment=”center” custom_margin=”||||false|false” custom_padding=”0px||54px||false|false” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” module_alignment=”center” custom_padding=”42px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n
EINE AUSWAHL UNSERER KUNDENREFERENZEN:<\/strong><\/h2>\n” content_phone=”<\/p>\n
EINE AUSWAHL UNSERER KUNDENREFERENZEN:<\/strong><\/h2>\n” content_last_edited=”on|phone” _builder_version=”4.19.5″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#3468D0″ header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”||-10px||false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”28px||||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_text_color_tablet=”” header_2_text_color_phone=”” header_2_text_color_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n
EINE AUSWAHL UNSERER KUNDENREFERENZEN:<\/strong><\/h2>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” _builder_version=”4.19.1″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” module_alignment=”center” custom_margin=”||||false|false” custom_padding=”3px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” transform_scale=”99%|99%” global_colors_info=”{}”][et_pb_testimonial portrait_url=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/06\/review2.png” quote_icon=”off” portrait_width=”100px” portrait_height=”100px” disabled_on=”off|off|off” _builder_version=”4.21.0″ _module_preset=”default” background_color=”#EDEDED” background_layout=”dark” custom_padding=”||||false|false” border_radii=”on|7px|7px|7px|7px” global_colors_info=”{}”]<\/p>\n
<\/span><\/p>\n<\/strong><\/span><\/p>\n<\/strong><\/span><\/p>\nDigitale Interaktion als Hebel, um Prozesse effizienter zu gestalten |\u00a0<\/b><\/span>Die Bank setzt auf eine Strategie, bei der sich digitale Kundeninteraktion und pers\u00f6nlicher Kontakt gegenseitig verst\u00e4rken. Vincent Goelen, leitender Entwickler bei der Bank J.Van Breda & C\u00b0 erkl\u00e4rt wie.<\/span><\/span><\/p>\nVincent Goelen <\/strong><\/span>
\nBank J.Van Breda & C\u00b0<\/em><\/strong><\/span><\/span><\/p>\n[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” transform_scale=”99%|99%” global_colors_info=”{}”][et_pb_testimonial portrait_url=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/06\/review3.png” quote_icon=”off” portrait_width=”100px” portrait_height=”100px” disabled_on=”off|off|off” _builder_version=”4.21.0″ _module_preset=”default” background_color=”#EDEDED” background_layout=”dark” custom_padding=”||||false|false” border_radii=”on|7px|7px|7px|7px” global_colors_info=”{}”]<\/p>\n
<\/span><\/p>\n<\/strong><\/span><\/p>\n<\/strong><\/span><\/p>\nRenten und Versicherungen mit interaktiven Videos verst\u00e4ndlich machen |\u00a0<\/b><\/span>Nanda Nottelman-de Bruijn arbeitet als Produktmanagerin bei Zwitserleven und ist die erste Person, die interaktive Videos in Zusammenarbeit mit der Dialog Group bei Zwitserleven einsetzt.<\/span>
\n<\/span><\/p>\nNanda Nottelman <\/strong><\/span>
\nZwitserleven <\/em><\/strong><\/span><\/span><\/p>\n[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” transform_scale=”99%|99%” global_colors_info=”{}”][et_pb_testimonial portrait_url=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/06\/review4.png” quote_icon=”off” portrait_width=”100px” portrait_height=”100px” disabled_on=”on|off|off” _builder_version=”4.21.0″ _module_preset=”default” background_color=”#EDEDED” background_layout=”dark” custom_padding=”||||false|false” border_radii=”on|7px|7px|7px|7px” global_colors_info=”{}”]<\/p>\n
<\/span><\/p>\n<\/strong><\/span><\/p>\n<\/strong><\/span><\/p>\nDigital first |\u00a0<\/b><\/span>Kris De Graeve, Product Owner bei Belgian Telenet, erkl\u00e4rt, was \u201edigital first\u201c bedeutet und warum es den sich schnell \u00e4ndernden Bed\u00fcrfnissen der Kunden entspricht.<\/span><\/span><\/p>\nKris De Graeve
\nTelenet<\/em><\/span>
\n<\/strong><\/span><\/span><\/p>\n[\/et_pb_testimonial][et_pb_button button_url=”https:\/\/dialoggroup.eu\/referenzen\/?lang=de” button_text=”KUNDENREFERENZEN” button_alignment=”right” _builder_version=”4.19.5″ _module_preset=”default” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#FF770A” button_border_radius=”3px” button_use_icon=”off” custom_margin=”30px||0px||false|false” custom_margin_tablet=”” custom_margin_phone=”0px||-35px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”|30px||30px|false|false” box_shadow_style=”preset1″ box_shadow_blur=”10px” box_shadow_color=”rgba(0,0,0,0)” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#ff9f51″ button_bg_enable_color__hover=”on” button_border_color__hover_enabled=”on|hover” button_border_color__hover=”#FFFFFF” button_border_width__hover_enabled=”on|hover” button_border_width__hover=”2px”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.20.0″ _module_preset=”default” custom_margin_tablet=”” custom_margin_phone=”30px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px|||||” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” width=”100%” max_width=”none” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”8px||||false|false” border_color_all=”#FFFFFF” border_width_bottom=”0px” border_color_bottom=”#FFFFFF” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n
TEVREDEN OPDRACHTGEVERS:<\/strong><\/h2>\n” content_phone=”<\/p>\n
TEVREDEN OPDRACHTGEVERS:<\/strong><\/h2>\n” content_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#3468D0″ header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”||-10px||false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”28px||||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_text_color_tablet=”” header_2_text_color_phone=”” header_2_text_color_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n
ZUFRIEDENE AUFTRAGGEBER:<\/strong><\/h2>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.19.5″ _module_preset=”default” width=”62%” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2021\/05\/ABN-AMRO-logo.png” alt=”Dialog Group – opdrachtgevers – ABN AMRO” title_text=”Dialog Groep – opdrachtgevers – ABN AMRO” _builder_version=”4.20.0″ _module_preset=”default” width=”90%” module_alignment=”center” custom_margin=”-22px||||false|false” custom_margin_tablet=”-22px||||false|false” custom_margin_phone=”-50px||-50px||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2023\/02\/Nationale-Nederlanden.png” alt=”Engie logo” title_text=”Nationale-Nederlanden” _builder_version=”4.20.0″ _module_preset=”default” width=”90%” module_alignment=”center” custom_margin=”-4px||||false|false” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/11\/Logo-Scildon-2.png” alt=”Scildon logo” title_text=”Logo-Scildon-2″ _builder_version=”4.20.0″ _module_preset=”default” width=”90%” module_alignment=”center” custom_margin=”5px||||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/10\/logo_VvAA_web_RGB.png” alt=”VvAA logo” title_text=”logo_VvAA_web_RGB” _builder_version=”4.20.0″ _module_preset=”default” width=”90%” module_alignment=”center” locked=”off” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.3″ _module_preset=”default” background_color=”rgba(52,104,208,0.11)” custom_margin=”5px||||false|false” custom_padding=”35px||85px||false|false” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” width=”100%” max_width=”none” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”8px||||false|false” border_color_all=”#FFFFFF” border_width_bottom=”0px” border_color_bottom=”#FFFFFF” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n
L\u00d6SUNGEN F\u00dcR:<\/strong><\/h2>\n” content_phone=”<\/p>\n
L\u00d6SUNGEN F\u00dcR:<\/strong><\/h2>\n” content_last_edited=”on|desktop” _builder_version=”4.19.5″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#3468D0″ header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”||-10px||false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”28px||||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_text_color_tablet=”” header_2_text_color_phone=”” header_2_text_color_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n
L\u00d6SUNGEN F\u00dcR<\/strong><\/h2>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” custom_padding_last_edited=”on|phone” _builder_version=”4.19.1″ _module_preset=”default” width=”auto” custom_margin=”||||false|false” custom_padding=”0px|0px|0px|0px|false|false” custom_padding_tablet=”0px|65px|0px|65px|false|false” custom_padding_phone=”|30px||30px|false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][dsm_card title=”IT” content_equal_height=”on” image=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2019\/03\/medewerkers-DG-aangepast_-betrokken-medewerkers.jpg” image_background_height=”268px” content_padding=”25px|50px|25px|50px|false|false” button_text=”MEHR ERFAHREN” button_url=”https:\/\/dialoggroup.eu\/losungen-it\/?lang=de” button_url_new_window=”1″ content_padding_tablet=”25px|50px|25px|50px|false|false” content_padding_phone=”|20px||20px|false|false” content_padding_last_edited=”on|phone” _builder_version=”4.19.5″ _module_preset=”default” badge_text_color=”RGBA(255,255,255,0)” header_font=”|700|||||||” header_text_color=”#3468D0″ header_font_size=”22px” background_color=”#FFFFFF” custom_button=”on” button_text_size=”19px” button_text_color=”#FFFFFF” button_bg_color=”#FF770A” button_custom_margin=”||||false|false” button_custom_padding=”3px|30px|4px|30px|false|false” custom_margin=”||||false|false” custom_padding=”||||false|false” link_option_url=”https:\/\/dialoggroup.eu\/losungen-it\/?lang=de” border_radii=”on|3px|3px|3px|3px” box_shadow_style=”preset1″ box_shadow_blur=”11px” box_shadow_color=”rgba(0,0,0,0.19)” global_colors_info=”{}”]Integrieren Sie bestehende oder neue Systeme & Business-Applikationen und optimieren Sie die Customer Experience.[\/dsm_card][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][dsm_card title=”KUNDENDIENST ” content_equal_height=”on” image=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/02\/asynchrone-communicatie-messaging-apps-uitgelicht.jpg” image_background_height=”268px” badge_url=”https:\/\/dialoggroup.eu\/loslungen-kundenservice\/?lang=de” alt=”Asynchroon communiceren via messaging apps” content_padding=”25px|50px|25px|50px|false|false” button_text=”MEHR ERFAHREN” button_url=”https:\/\/dialoggroup.eu\/loslungen-kundenservice\/?lang=de” button_url_new_window=”1″ content_padding_tablet=”25px|50px|25px|50px|false|false” content_padding_phone=”|20px||20px|false|false” content_padding_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” badge_text_color=”RGBA(255,255,255,0)” header_font=”|700|||||||” header_text_color=”#3468D0″ header_font_size=”22px” background_color=”#FFFFFF” custom_button=”on” button_text_size=”19px” button_text_color=”#FFFFFF” button_bg_color=”#FF770A” button_custom_margin=”||||false|false” button_custom_padding=”3px|30px|4px|30px|false|false” custom_margin=”||||false|false” custom_padding=”||||false|false” link_option_url=”https:\/\/dialoggroup.eu\/loslungen-kundenservice\/?lang=de” border_radii=”on|3px|3px|3px|3px” box_shadow_style=”preset1″ box_shadow_blur=”11px” box_shadow_color=”rgba(0,0,0,0.19)” global_colors_info=”{}”]<\/p>\n
Ma\u00adchen Sie es Ih\u00adren Kun\u00adden leicht, un\u00adkom\u00adpli\u00adziert und kom\u00adfor\u00adta\u00adbel mit Ih\u00adrem Un\u00adter\u00adneh\u00admen zu in\u00adter\u00adagie\u00adren.<\/p>\n
[\/dsm_card][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][dsm_card title=”MARKETING & INNOVATION” content_equal_height=”on” image=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2019\/04\/professioneel.jpg” image_background_height=”268px” badge_url=”https:\/\/dialoggroup.eu\/losungen-marketing-innovation\/?lang=de” alt=”over ons” content_padding=”25px|50px|25px|50px|false|false” button_text=”MEHR ERFAHREN” button_url=”https:\/\/dialoggroup.eu\/losungen-marketing-innovation\/?lang=de” button_url_new_window=”1″ content_padding_tablet=”25px|50px|25px|50px|false|false” content_padding_phone=”|20px||20px|false|false” content_padding_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” badge_text_color=”RGBA(255,255,255,0)” header_font=”|700|||||||” header_text_color=”#3468D0″ header_font_size=”22px” background_color=”#FFFFFF” custom_button=”on” button_text_size=”19px” button_text_color=”#FFFFFF” button_bg_color=”#FF770A” button_custom_margin=”||||false|false” button_custom_padding=”3px|30px|4px|30px|false|false” custom_margin=”||||false|false” custom_padding=”||||false|false” link_option_url=”https:\/\/dialoggroup.eu\/losungen-marketing-innovation\/?lang=de” border_radii=”on|3px|3px|3px|3px” box_shadow_style=”preset1″ box_shadow_blur=”11px” box_shadow_color=”rgba(0,0,0,0.19)” global_colors_info=”{}”]<\/p>\n
Ge\u00adwin\u00adnen Sie loya\u00adle Be\u00adstands\u00adkun\u00adden, in\u00addem Sie per\u00ads\u00f6n\u00adli\u00adche Kun\u00adden\u00adbe\u00adzie\u00adhun\u00adgen di\u00adgi\u00adtal um\u00adset\u00adzen.<\/p>\n
[\/dsm_card][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.3″ _module_preset=”default” module_alignment=”center” custom_padding=”20px||20px||false|false” global_module=”30637″ saved_tabs=”all” locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” custom_padding=”1px||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n
WARUM SIE AUF UNS Z\u00c4HLEN K\u00d6NNEN<\/strong><\/h2>\n” content_phone=”<\/p>\n
WARUM SIE AUF UNS Z\u00c4HLEN K\u00d6NNEN<\/strong><\/h2>\n” content_last_edited=”on|desktop” _builder_version=”4.19.5″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#3468D0″ header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”11px||-10px||false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”14px||8px||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_text_color_tablet=”” header_2_text_color_phone=”” header_2_text_color_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n
WARUM SIE AUF UNS Z\u00c4HLEN K\u00d6NNEN
<\/strong><\/h2>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ use_custom_gutter=”on” gutter_width=”2″ _builder_version=”4.17.3″ _module_preset=”default” width=”100%” max_width=”1250px” custom_padding=”32px|||||” global_colors_info=”{}” width__hover_enabled=”on|desktop” width__hover=”100%”][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”30+ Jahre Erfahrung” url=”https:\/\/dialoggroup.eu\/uber-uns\/?lang=de” use_icon=”on” font_icon=”||fa||900″ icon_color=”#3468D0″ image_icon_background_color=”#EDEDED” image_icon_width=”23px” _builder_version=”4.20.0″ _module_preset=”default” header_text_align=”center” header_text_color=”#3468D0″ header_line_height=”0.5em” background_color=”RGBA(255,255,255,0)” image_icon_custom_margin=”||-10px||false|false” image_icon_custom_padding=”2px|2px|2px|2px|false|false” border_radii_image=”on|15px|15px|15px|15px” border_width_all_image=”15px” border_color_all_image=”#EDEDED” global_colors_info=”{}”]<\/p>\n
Wir ken\u00adnen die
Her\u00adaus\u00adfor\u00adde\u00adrun\u00adgen, vor
de\u00adnen Sie ste\u00adhen<\/span><\/p>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Zertifizierungen” url=”https:\/\/dialoggroup.eu\/bescheinigungen\/?lang=de” use_icon=”on” font_icon=”Z||divi||400″ icon_color=”#3468D0″ image_icon_background_color=”#EDEDED” image_icon_width=”30px” _builder_version=”4.19.5″ _module_preset=”default” header_text_align=”center” header_text_color=”#3468D0″ header_line_height=”0.5em” background_color=”RGBA(255,255,255,0)” image_icon_custom_margin=”||-10px||false|false” image_icon_custom_padding=”2px|2px|2px|2px|false|false” border_radii_image=”on|15px|15px|15px|15px” border_width_all_image=”12px” border_color_all_image=”#EDEDED” global_colors_info=”{}”]<\/p>\n
ISAE3000, ISO27001,
FSQS-NL, EcoVadis Zilver, NEN7510<\/p>\n
[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Technologie-Partner” url=”https:\/\/dialoggroup.eu\/unsere-partner\/?lang=de” use_icon=”on” font_icon=”||fa||900″ icon_color=”#3468D0″ image_icon_background_color=”#EDEDED” image_icon_width=”30px” _builder_version=”4.21.0″ _module_preset=”default” header_text_align=”center” header_text_color=”#3468D0″ header_line_height=”0.5em” background_color=”RGBA(255,255,255,0)” image_icon_custom_margin=”||-10px||false|false” image_icon_custom_padding=”2px|2px|2px|2px|false|false” border_radii_image=”on|15px|15px|15px|15px” border_width_all_image=”13px” border_color_all_image=”#EDEDED” global_colors_info=”{}”]<\/p>\n
Die Ih\u00adnen hel\u00adfen,
her\u00advor\u00adra\u00adgen\u00adde Cust\u00ado\u00adm\u00ader
Ex\u00adpe\u00adri\u00aden\u00adces zu lie\u00adfern<\/span><\/p>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”80+ Professionals” url=”https:\/\/dialoggroup.eu\/uber-uns\/?lang=de” use_icon=”on” font_icon=”||fa||400″ icon_color=”#3468D0″ image_icon_background_color=”#EDEDED” image_icon_width=”30px” _builder_version=”4.19.5″ _module_preset=”default” header_text_align=”center” header_text_color=”#3468D0″ header_line_height=”0.5em” background_color=”RGBA(255,255,255,0)” image_icon_custom_margin=”||-10px||false|false” image_icon_custom_padding=”2px|2px|2px|2px|false|false” border_radii_image=”on|15px|15px|15px|15px” border_width_all_image=”12px” border_color_all_image=”#EDEDED” global_colors_info=”{}”]<\/p>\n
Die wis\u00adsen, auf wel\u00adche
Hin\u00adder\u00adnis\u00adse Ih\u00adre Kun\u00adden
sto\u00ad\u00dfen<\/span><\/p>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Benelux & DACH” url=”https:\/\/dialoggroup.eu\/kontakt\/?lang=de” use_icon=”on” font_icon=”||fa||900″ icon_color=”#3468D0″ image_icon_background_color=”#EDEDED” image_icon_width=”30px” _builder_version=”4.19.5″ _module_preset=”default” header_text_align=”center” header_text_color=”#3468D0″ header_line_height=”0.5em” background_color=”RGBA(255,255,255,0)” image_icon_custom_margin=”||-10px||false|false” image_icon_custom_padding=”2px|2px|2px|2px|false|false” border_radii_image=”on|15px|15px|15px|15px” border_width_all_image=”12px” border_color_all_image=”#EDEDED” global_colors_info=”{}”]<\/p>\n
Mit Niederlassungen in den Niederlanden, Belgien und Deutschland<\/span><\/p>\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
Lesen Sie alles \u00fcber automatisierte Kundendienstl\u00f6sungen wie Chatbots und Voicebots, die Finanzdienstleistungsunternehmen dabei helfen k\u00f6nnen, das Kundenerlebnis zu verbessern und die Betriebskosten zu senken.<\/p>\n","protected":false},"author":32,"featured_media":32091,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"L\u00f6sungen f\u00fcr die Finanzdienstleistungsbranche | Dialog Group","_seopress_titles_desc":"Erfahren Sie, wie die Dialog Group Chatbots und Voicebots einsetzt, um das Kundenerlebnis zu verbessern und die Betriebskosten in der Finanzdienstleistungsbranche zu senken.","_seopress_robots_index":"","_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"_links":{"self":[{"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/pages\/34457"}],"collection":[{"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/comments?post=34457"}],"version-history":[{"count":15,"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/pages\/34457\/revisions"}],"predecessor-version":[{"id":34921,"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/pages\/34457\/revisions\/34921"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/media\/32091"}],"wp:attachment":[{"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/media?parent=34457"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16.1″ _module_preset=”default” custom_padding=”38px|||||” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_number_counter title=”der Finanzprofis sehen bis 2030 k\u00fcnstliche Intelligenz und Big Data als die Grundlage f\u00fcr jede Beratung und Entscheidung. Quelle: Hays” number=”64″ _builder_version=”4.21.0″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.2em” number_text_color=”#FFFFFF” text_orientation=”left” width=”80%” module_alignment=”left” global_colors_info=”{}”][\/et_pb_number_counter][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font_size=”14px” width=”85%” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n
Bron: Hays<\/span><\/em><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_number_counter title=”der europ\u00e4ischen Bev\u00f6lkerung bevorzugt die Abwicklung allt\u00e4glicher Transaktionen digital” number=”60-85″ _builder_version=”4.21.0″ _module_preset=”default” title_text_color=”#FFFFFF” title_line_height=”1.2em” number_text_color=”#FFFFFF” text_orientation=”left” width=”80%” width_tablet=”80%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”left” global_colors_info=”{}”][\/et_pb_number_counter][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font_size=”14px” width=”85%” custom_padding=”||||false|false” global_colors_info=”{}”]Bron: McKinsey<\/span><\/em>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.19.5″ _module_preset=”default” module_alignment=”center” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.5″ _module_preset=”default” custom_margin=”||||false|false” custom_margin_tablet=”” custom_margin_phone=”-26px||-23px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font=”||||||||” text_text_color=”#4F4F4F” text_font_size=”30px” text_line_height=”1.2em” header_font_size=”21px” header_2_text_color=”#4F4F4F” header_2_font_size=”30px” width=”100%” custom_margin=”||4px|||” text_font_size_tablet=”” text_font_size_phone=”20px” text_font_size_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n Die Interaktion mit einem Kunden ist oft auf verschiedene Kan\u00e4le, Mitarbeiter, Systeme, Prozesse und Abteilungen verteilt. Wie behalten Sie hierbei den \u00dcberblick angesichts der Komplexit\u00e4t der Altanwendungen, der optimalen Nutzung von Daten und der fragmentierten Verantwortlichkeiten?<\/p>\n Wir sorgen daf\u00fcr, dass alle Ihre digitalen Kundeninteraktionen pers\u00f6nlich und reibungslos verlaufen, ohne den Prozess kompliziert oder zeitaufw\u00e4ndig zu gestalten. Dies erreichen wir mithilfe unserer Kundendienstschicht.<\/p>\n Das Ergebnis? Ein skalierbarer Kundenservice, ein optimierter Prozess, steigender Umsatz und zufriedenere Kunden.<\/p>\n [\/et_pb_text][et_pb_button button_url=”https:\/\/dialoggroup.eu\/die-kundeninteraktionsschicht\/?lang=de” button_text=”MEHR DAR\u00dcBER” button_alignment=”left” _builder_version=”4.21.0″ _module_preset=”default” custom_button=”on” button_text_size=”18px” button_text_color=”#ffffff” button_bg_color=”#FF770A” button_bg_use_color_gradient=”on” button_bg_color_gradient_direction=”35deg” button_bg_color_gradient_stops=”#ff770a 0%|#ff8726 100%” button_border_radius=”3px” button_use_icon=”off” custom_margin=”||||false|false” custom_margin_tablet=”10px|0px|10px|0px|false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”5px|25px|5px|25px|false|false” box_shadow_style=”preset3″ box_shadow_color=”rgba(0,0,0,0.29)” locked=”off” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on” button_border_color__hover_enabled=”on|hover” button_border_color__hover=”#3468D0″ button_border_width__hover_enabled=”on|hover” button_border_width__hover=”2px” button_bg_color_gradient_stops__hover=”#3468d0 0%|#004a97 100%” button_bg_use_color_gradient__hover=”on”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”oplossingen-leisure&travel” _builder_version=”4.19.5″ _module_preset=”default” background_color=”#f9f9f9″ locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” width=”100%” max_width=”none” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”8px||||false|false” border_color_all=”#FFFFFF” border_width_bottom=”0px” border_color_bottom=”#FFFFFF” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n ” content_phone=”<\/p>\n ” content_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_align=”left” header_text_color=”#3468D0″ header_3_text_align=”left” header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”||-10px|0px|false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”28px|||0px|false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||fa||900″ icon_color=”#4F4F4F” icon_width=”85px” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” header_3_text_color=”#4F4F4F” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n \u00dcberlassen Sie die obligatorische Nachbetreuung oder j\u00e4hrliche finanzielle \u00dcberpr\u00fcfung einem digitalen Kollegen. So haben Ihre Mitarbeiter mehr Zeit f\u00fcr wichtige, umsatzsteigernde Kundenanfragen. Mit Hilfe eines Digitalen Kollegen k\u00f6nnen Sie \u2013 vollautomatisiert \u2013 Kontakt zu Ihren Kunden aufnehmen und sie durch einen zuvor festgelegten Prozess f\u00fchren.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||fa||900″ icon_color=”#4F4F4F” icon_width=”68px” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” header_3_text_color=”#4F4F4F” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n Informieren Sie Kunden proaktiv und benutzerfreundlich \u00fcber ihre Zahlungen. Erkl\u00e4ren Sie Rechnungen und Jahresabrechnungen in verst\u00e4ndlicher Sprache. Zeigen Sie automatisiertes Verst\u00e4ndnis, wenn Sie Zahlungsprobleme feststellen, und bieten Sie L\u00f6sungen \u00fcber jeden Touchpoint an.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||fa||400″ icon_color=”#4F4F4F” icon_width=”80px” _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” header_3_text_color=”#4F4F4F” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n Machen Sie Ihren Kundenservice in Spitzenzeiten oder bei personellen Engp\u00e4ssen skalierbar, indem Sie beispielsweise einen Chatbot oder Sprachbot einsetzen. Unterst\u00fctzen Sie dies mit WhatsApp, einem “Mein”-Bereich, Ihrer App und interaktiven, pers\u00f6nlichen Videos… Voil\u00e0, Ihre Kunden werden \u00fcberall erkannt und schnell unterst\u00fctzt.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||fa||900″ icon_color=”#4F4F4F” icon_width=”78px” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” header_3_text_color=”#4F4F4F” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n Begleiten Sie neue Kunden Schritt f\u00fcr Schritt bei ihrem digitalen Onboarding-Prozess, um relevante Kundendaten zu sammeln. Zum Beispiel mit einem personalisierten, interaktiven Video. Ohne Verz\u00f6gerung und zus\u00e4tzliche Fragen. Lernen Sie Ihren Kunden wirklich kennen und personalisieren Sie die Interaktionen in allen Phasen der Customer Journey.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”off|off|off” _builder_version=”4.17.4″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” module_alignment=”center” custom_margin=”||||false|false” custom_padding=”0px||54px||false|false” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” module_alignment=”center” custom_padding=”42px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n ” content_phone=”<\/p>\n ” content_last_edited=”on|phone” _builder_version=”4.19.5″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#3468D0″ header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”||-10px||false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”28px||||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_text_color_tablet=”” header_2_text_color_phone=”” header_2_text_color_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” _builder_version=”4.19.1″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” module_alignment=”center” custom_margin=”||||false|false” custom_padding=”3px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” transform_scale=”99%|99%” global_colors_info=”{}”][et_pb_testimonial portrait_url=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/06\/review2.png” quote_icon=”off” portrait_width=”100px” portrait_height=”100px” disabled_on=”off|off|off” _builder_version=”4.21.0″ _module_preset=”default” background_color=”#EDEDED” background_layout=”dark” custom_padding=”||||false|false” border_radii=”on|7px|7px|7px|7px” global_colors_info=”{}”]<\/p>\n <\/strong><\/span><\/p>\n <\/strong><\/span><\/p>\n Digitale Interaktion als Hebel, um Prozesse effizienter zu gestalten |\u00a0<\/b><\/span>Die Bank setzt auf eine Strategie, bei der sich digitale Kundeninteraktion und pers\u00f6nlicher Kontakt gegenseitig verst\u00e4rken. Vincent Goelen, leitender Entwickler bei der Bank J.Van Breda & C\u00b0 erkl\u00e4rt wie.<\/span><\/span><\/p>\n Vincent Goelen <\/strong><\/span> [\/et_pb_testimonial][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” transform_scale=”99%|99%” global_colors_info=”{}”][et_pb_testimonial portrait_url=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/06\/review3.png” quote_icon=”off” portrait_width=”100px” portrait_height=”100px” disabled_on=”off|off|off” _builder_version=”4.21.0″ _module_preset=”default” background_color=”#EDEDED” background_layout=”dark” custom_padding=”||||false|false” border_radii=”on|7px|7px|7px|7px” global_colors_info=”{}”]<\/p>\n <\/strong><\/span><\/p>\n <\/strong><\/span><\/p>\n Renten und Versicherungen mit interaktiven Videos verst\u00e4ndlich machen |\u00a0<\/b><\/span>Nanda Nottelman-de Bruijn arbeitet als Produktmanagerin bei Zwitserleven und ist die erste Person, die interaktive Videos in Zusammenarbeit mit der Dialog Group bei Zwitserleven einsetzt.<\/span> Nanda Nottelman <\/strong><\/span> [\/et_pb_testimonial][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” transform_scale=”99%|99%” global_colors_info=”{}”][et_pb_testimonial portrait_url=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/06\/review4.png” quote_icon=”off” portrait_width=”100px” portrait_height=”100px” disabled_on=”on|off|off” _builder_version=”4.21.0″ _module_preset=”default” background_color=”#EDEDED” background_layout=”dark” custom_padding=”||||false|false” border_radii=”on|7px|7px|7px|7px” global_colors_info=”{}”]<\/p>\n <\/strong><\/span><\/p>\n <\/strong><\/span><\/p>\n Digital first |\u00a0<\/b><\/span>Kris De Graeve, Product Owner bei Belgian Telenet, erkl\u00e4rt, was \u201edigital first\u201c bedeutet und warum es den sich schnell \u00e4ndernden Bed\u00fcrfnissen der Kunden entspricht.<\/span><\/span><\/p>\n Kris De Graeve [\/et_pb_testimonial][et_pb_button button_url=”https:\/\/dialoggroup.eu\/referenzen\/?lang=de” button_text=”KUNDENREFERENZEN” button_alignment=”right” _builder_version=”4.19.5″ _module_preset=”default” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#FF770A” button_border_radius=”3px” button_use_icon=”off” custom_margin=”30px||0px||false|false” custom_margin_tablet=”” custom_margin_phone=”0px||-35px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”|30px||30px|false|false” box_shadow_style=”preset1″ box_shadow_blur=”10px” box_shadow_color=”rgba(0,0,0,0)” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#ff9f51″ button_bg_enable_color__hover=”on” button_border_color__hover_enabled=”on|hover” button_border_color__hover=”#FFFFFF” button_border_width__hover_enabled=”on|hover” button_border_width__hover=”2px”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.20.0″ _module_preset=”default” custom_margin_tablet=”” custom_margin_phone=”30px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px|||||” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” width=”100%” max_width=”none” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”8px||||false|false” border_color_all=”#FFFFFF” border_width_bottom=”0px” border_color_bottom=”#FFFFFF” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n ” content_phone=”<\/p>\n ” content_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#3468D0″ header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”||-10px||false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”28px||||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_text_color_tablet=”” header_2_text_color_phone=”” header_2_text_color_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.19.5″ _module_preset=”default” width=”62%” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2021\/05\/ABN-AMRO-logo.png” alt=”Dialog Group – opdrachtgevers – ABN AMRO” title_text=”Dialog Groep – opdrachtgevers – ABN AMRO” _builder_version=”4.20.0″ _module_preset=”default” width=”90%” module_alignment=”center” custom_margin=”-22px||||false|false” custom_margin_tablet=”-22px||||false|false” custom_margin_phone=”-50px||-50px||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2023\/02\/Nationale-Nederlanden.png” alt=”Engie logo” title_text=”Nationale-Nederlanden” _builder_version=”4.20.0″ _module_preset=”default” width=”90%” module_alignment=”center” custom_margin=”-4px||||false|false” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/11\/Logo-Scildon-2.png” alt=”Scildon logo” title_text=”Logo-Scildon-2″ _builder_version=”4.20.0″ _module_preset=”default” width=”90%” module_alignment=”center” custom_margin=”5px||||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/10\/logo_VvAA_web_RGB.png” alt=”VvAA logo” title_text=”logo_VvAA_web_RGB” _builder_version=”4.20.0″ _module_preset=”default” width=”90%” module_alignment=”center” locked=”off” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.3″ _module_preset=”default” background_color=”rgba(52,104,208,0.11)” custom_margin=”5px||||false|false” custom_padding=”35px||85px||false|false” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” width=”100%” max_width=”none” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”8px||||false|false” border_color_all=”#FFFFFF” border_width_bottom=”0px” border_color_bottom=”#FFFFFF” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n ” content_phone=”<\/p>\n ” content_last_edited=”on|desktop” _builder_version=”4.19.5″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#3468D0″ header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”||-10px||false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”28px||||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_text_color_tablet=”” header_2_text_color_phone=”” header_2_text_color_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” custom_padding_last_edited=”on|phone” _builder_version=”4.19.1″ _module_preset=”default” width=”auto” custom_margin=”||||false|false” custom_padding=”0px|0px|0px|0px|false|false” custom_padding_tablet=”0px|65px|0px|65px|false|false” custom_padding_phone=”|30px||30px|false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][dsm_card title=”IT” content_equal_height=”on” image=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2019\/03\/medewerkers-DG-aangepast_-betrokken-medewerkers.jpg” image_background_height=”268px” content_padding=”25px|50px|25px|50px|false|false” button_text=”MEHR ERFAHREN” button_url=”https:\/\/dialoggroup.eu\/losungen-it\/?lang=de” button_url_new_window=”1″ content_padding_tablet=”25px|50px|25px|50px|false|false” content_padding_phone=”|20px||20px|false|false” content_padding_last_edited=”on|phone” _builder_version=”4.19.5″ _module_preset=”default” badge_text_color=”RGBA(255,255,255,0)” header_font=”|700|||||||” header_text_color=”#3468D0″ header_font_size=”22px” background_color=”#FFFFFF” custom_button=”on” button_text_size=”19px” button_text_color=”#FFFFFF” button_bg_color=”#FF770A” button_custom_margin=”||||false|false” button_custom_padding=”3px|30px|4px|30px|false|false” custom_margin=”||||false|false” custom_padding=”||||false|false” link_option_url=”https:\/\/dialoggroup.eu\/losungen-it\/?lang=de” border_radii=”on|3px|3px|3px|3px” box_shadow_style=”preset1″ box_shadow_blur=”11px” box_shadow_color=”rgba(0,0,0,0.19)” global_colors_info=”{}”]Integrieren Sie bestehende oder neue Systeme & Business-Applikationen und optimieren Sie die Customer Experience.[\/dsm_card][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][dsm_card title=”KUNDENDIENST ” content_equal_height=”on” image=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/02\/asynchrone-communicatie-messaging-apps-uitgelicht.jpg” image_background_height=”268px” badge_url=”https:\/\/dialoggroup.eu\/loslungen-kundenservice\/?lang=de” alt=”Asynchroon communiceren via messaging apps” content_padding=”25px|50px|25px|50px|false|false” button_text=”MEHR ERFAHREN” button_url=”https:\/\/dialoggroup.eu\/loslungen-kundenservice\/?lang=de” button_url_new_window=”1″ content_padding_tablet=”25px|50px|25px|50px|false|false” content_padding_phone=”|20px||20px|false|false” content_padding_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” badge_text_color=”RGBA(255,255,255,0)” header_font=”|700|||||||” header_text_color=”#3468D0″ header_font_size=”22px” background_color=”#FFFFFF” custom_button=”on” button_text_size=”19px” button_text_color=”#FFFFFF” button_bg_color=”#FF770A” button_custom_margin=”||||false|false” button_custom_padding=”3px|30px|4px|30px|false|false” custom_margin=”||||false|false” custom_padding=”||||false|false” link_option_url=”https:\/\/dialoggroup.eu\/loslungen-kundenservice\/?lang=de” border_radii=”on|3px|3px|3px|3px” box_shadow_style=”preset1″ box_shadow_blur=”11px” box_shadow_color=”rgba(0,0,0,0.19)” global_colors_info=”{}”]<\/p>\n Ma\u00adchen Sie es Ih\u00adren Kun\u00adden leicht, un\u00adkom\u00adpli\u00adziert und kom\u00adfor\u00adta\u00adbel mit Ih\u00adrem Un\u00adter\u00adneh\u00admen zu in\u00adter\u00adagie\u00adren.<\/p>\n [\/dsm_card][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][dsm_card title=”MARKETING & INNOVATION” content_equal_height=”on” image=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2019\/04\/professioneel.jpg” image_background_height=”268px” badge_url=”https:\/\/dialoggroup.eu\/losungen-marketing-innovation\/?lang=de” alt=”over ons” content_padding=”25px|50px|25px|50px|false|false” button_text=”MEHR ERFAHREN” button_url=”https:\/\/dialoggroup.eu\/losungen-marketing-innovation\/?lang=de” button_url_new_window=”1″ content_padding_tablet=”25px|50px|25px|50px|false|false” content_padding_phone=”|20px||20px|false|false” content_padding_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” badge_text_color=”RGBA(255,255,255,0)” header_font=”|700|||||||” header_text_color=”#3468D0″ header_font_size=”22px” background_color=”#FFFFFF” custom_button=”on” button_text_size=”19px” button_text_color=”#FFFFFF” button_bg_color=”#FF770A” button_custom_margin=”||||false|false” button_custom_padding=”3px|30px|4px|30px|false|false” custom_margin=”||||false|false” custom_padding=”||||false|false” link_option_url=”https:\/\/dialoggroup.eu\/losungen-marketing-innovation\/?lang=de” border_radii=”on|3px|3px|3px|3px” box_shadow_style=”preset1″ box_shadow_blur=”11px” box_shadow_color=”rgba(0,0,0,0.19)” global_colors_info=”{}”]<\/p>\n Ge\u00adwin\u00adnen Sie loya\u00adle Be\u00adstands\u00adkun\u00adden, in\u00addem Sie per\u00ads\u00f6n\u00adli\u00adche Kun\u00adden\u00adbe\u00adzie\u00adhun\u00adgen di\u00adgi\u00adtal um\u00adset\u00adzen.<\/p>\n [\/dsm_card][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.3″ _module_preset=”default” module_alignment=”center” custom_padding=”20px||20px||false|false” global_module=”30637″ saved_tabs=”all” locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” custom_padding=”1px||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n ” content_phone=”<\/p>\n ” content_last_edited=”on|desktop” _builder_version=”4.19.5″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#3468D0″ header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”11px||-10px||false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”14px||8px||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_text_color_tablet=”” header_2_text_color_phone=”” header_2_text_color_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ use_custom_gutter=”on” gutter_width=”2″ _builder_version=”4.17.3″ _module_preset=”default” width=”100%” max_width=”1250px” custom_padding=”32px|||||” global_colors_info=”{}” width__hover_enabled=”on|desktop” width__hover=”100%”][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”30+ Jahre Erfahrung” url=”https:\/\/dialoggroup.eu\/uber-uns\/?lang=de” use_icon=”on” font_icon=”||fa||900″ icon_color=”#3468D0″ image_icon_background_color=”#EDEDED” image_icon_width=”23px” _builder_version=”4.20.0″ _module_preset=”default” header_text_align=”center” header_text_color=”#3468D0″ header_line_height=”0.5em” background_color=”RGBA(255,255,255,0)” image_icon_custom_margin=”||-10px||false|false” image_icon_custom_padding=”2px|2px|2px|2px|false|false” border_radii_image=”on|15px|15px|15px|15px” border_width_all_image=”15px” border_color_all_image=”#EDEDED” global_colors_info=”{}”]<\/p>\n Wir ken\u00adnen die [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Zertifizierungen” url=”https:\/\/dialoggroup.eu\/bescheinigungen\/?lang=de” use_icon=”on” font_icon=”Z||divi||400″ icon_color=”#3468D0″ image_icon_background_color=”#EDEDED” image_icon_width=”30px” _builder_version=”4.19.5″ _module_preset=”default” header_text_align=”center” header_text_color=”#3468D0″ header_line_height=”0.5em” background_color=”RGBA(255,255,255,0)” image_icon_custom_margin=”||-10px||false|false” image_icon_custom_padding=”2px|2px|2px|2px|false|false” border_radii_image=”on|15px|15px|15px|15px” border_width_all_image=”12px” border_color_all_image=”#EDEDED” global_colors_info=”{}”]<\/p>\n ISAE3000, ISO27001, [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Technologie-Partner” url=”https:\/\/dialoggroup.eu\/unsere-partner\/?lang=de” use_icon=”on” font_icon=”||fa||900″ icon_color=”#3468D0″ image_icon_background_color=”#EDEDED” image_icon_width=”30px” _builder_version=”4.21.0″ _module_preset=”default” header_text_align=”center” header_text_color=”#3468D0″ header_line_height=”0.5em” background_color=”RGBA(255,255,255,0)” image_icon_custom_margin=”||-10px||false|false” image_icon_custom_padding=”2px|2px|2px|2px|false|false” border_radii_image=”on|15px|15px|15px|15px” border_width_all_image=”13px” border_color_all_image=”#EDEDED” global_colors_info=”{}”]<\/p>\n Die Ih\u00adnen hel\u00adfen, [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”80+ Professionals” url=”https:\/\/dialoggroup.eu\/uber-uns\/?lang=de” use_icon=”on” font_icon=”||fa||400″ icon_color=”#3468D0″ image_icon_background_color=”#EDEDED” image_icon_width=”30px” _builder_version=”4.19.5″ _module_preset=”default” header_text_align=”center” header_text_color=”#3468D0″ header_line_height=”0.5em” background_color=”RGBA(255,255,255,0)” image_icon_custom_margin=”||-10px||false|false” image_icon_custom_padding=”2px|2px|2px|2px|false|false” border_radii_image=”on|15px|15px|15px|15px” border_width_all_image=”12px” border_color_all_image=”#EDEDED” global_colors_info=”{}”]<\/p>\n Die wis\u00adsen, auf wel\u00adche [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Benelux & DACH” url=”https:\/\/dialoggroup.eu\/kontakt\/?lang=de” use_icon=”on” font_icon=”||fa||900″ icon_color=”#3468D0″ image_icon_background_color=”#EDEDED” image_icon_width=”30px” _builder_version=”4.19.5″ _module_preset=”default” header_text_align=”center” header_text_color=”#3468D0″ header_line_height=”0.5em” background_color=”RGBA(255,255,255,0)” image_icon_custom_margin=”||-10px||false|false” image_icon_custom_padding=”2px|2px|2px|2px|false|false” border_radii_image=”on|15px|15px|15px|15px” border_width_all_image=”12px” border_color_all_image=”#EDEDED” global_colors_info=”{}”]<\/p>\n Mit Niederlassungen in den Niederlanden, Belgien und Deutschland<\/span><\/p>\n [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Lesen Sie alles \u00fcber automatisierte Kundendienstl\u00f6sungen wie Chatbots und Voicebots, die Finanzdienstleistungsunternehmen dabei helfen k\u00f6nnen, das Kundenerlebnis zu verbessern und die Betriebskosten zu senken.<\/p>\n","protected":false},"author":32,"featured_media":32091,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"L\u00f6sungen f\u00fcr die Finanzdienstleistungsbranche | Dialog Group","_seopress_titles_desc":"Erfahren Sie, wie die Dialog Group Chatbots und Voicebots einsetzt, um das Kundenerlebnis zu verbessern und die Betriebskosten in der Finanzdienstleistungsbranche zu senken.","_seopress_robots_index":"","_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"_links":{"self":[{"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/pages\/34457"}],"collection":[{"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/comments?post=34457"}],"version-history":[{"count":15,"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/pages\/34457\/revisions"}],"predecessor-version":[{"id":34921,"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/pages\/34457\/revisions\/34921"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/media\/32091"}],"wp:attachment":[{"href":"https:\/\/dialoggroup.eu\/wp-json\/wp\/v2\/media?parent=34457"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Unser Versprechen: Kontrolle \u00fcber all Ihre Kundeninteraktionen<\/span><\/strong><\/h2>\n
UNSERE L\u00d6SUNGEN F\u00dcR DIE FINANZBRANCHE<\/span><\/h2>\n
UNSERE L\u00d6SUNGEN F\u00dcR DIE FINANZBRANCHE<\/span><\/h2>\n
UNSERE L\u00d6SUNGEN F\u00dcR DIE FINANZBRANCHE<\/strong><\/h2>\n
Finanzielle \u00dcberpr\u00fcfung und regelm\u00e4\u00dfige Nachbetreuung<\/h3>\n
Kundenfreundliche Rechnungsstellung und Zahlungen<\/h3>\n
Skalierbarer Kundenservice<\/h3>\n
Onboarding neuer Kunden<\/h3>\n
EINE AUSWAHL UNSERER KUNDENREFERENZEN:<\/strong><\/h2>\n
EINE AUSWAHL UNSERER KUNDENREFERENZEN:<\/strong><\/h2>\n
EINE AUSWAHL UNSERER KUNDENREFERENZEN:<\/strong><\/h2>\n
<\/span><\/p>\n
\nBank J.Van Breda & C\u00b0<\/em><\/strong><\/span><\/span><\/p>\n<\/span><\/p>\n
\n<\/span><\/p>\n
\nZwitserleven <\/em><\/strong><\/span><\/span><\/p>\n<\/span><\/p>\n
\nTelenet<\/em><\/span>
\n<\/strong><\/span><\/span><\/p>\nTEVREDEN OPDRACHTGEVERS:<\/strong><\/h2>\n
TEVREDEN OPDRACHTGEVERS:<\/strong><\/h2>\n
ZUFRIEDENE AUFTRAGGEBER:<\/strong><\/h2>\n
L\u00d6SUNGEN F\u00dcR:<\/strong><\/h2>\n
L\u00d6SUNGEN F\u00dcR:<\/strong><\/h2>\n
L\u00d6SUNGEN F\u00dcR<\/strong><\/h2>\n
WARUM SIE AUF UNS Z\u00c4HLEN K\u00d6NNEN<\/strong><\/h2>\n
WARUM SIE AUF UNS Z\u00c4HLEN K\u00d6NNEN<\/strong><\/h2>\n
WARUM SIE AUF UNS Z\u00c4HLEN K\u00d6NNEN
<\/strong><\/h2>\n
Her\u00adaus\u00adfor\u00adde\u00adrun\u00adgen, vor
de\u00adnen Sie ste\u00adhen<\/span><\/p>\n
FSQS-NL, EcoVadis Zilver, NEN7510<\/p>\n
her\u00advor\u00adra\u00adgen\u00adde Cust\u00ado\u00adm\u00ader
Ex\u00adpe\u00adri\u00aden\u00adces zu lie\u00adfern<\/span><\/p>\n
Hin\u00adder\u00adnis\u00adse Ih\u00adre Kun\u00adden
sto\u00ad\u00dfen<\/span><\/p>\n