{"id":34297,"date":"2023-07-20T09:49:53","date_gmt":"2023-07-20T08:49:53","guid":{"rendered":"https:\/\/dialoggroup.eu\/oplossingen-voor-nutsbedrijven\/"},"modified":"2023-07-27T15:05:40","modified_gmt":"2023-07-27T14:05:40","slug":"solutions-for-utilities","status":"publish","type":"page","link":"https:\/\/dialoggroup.eu\/solutions-for-utilities\/?lang=en","title":{"rendered":"Solutions for utilities"},"content":{"rendered":"
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Be exceptionally accessible, even during peak times.
Regain control of your customer interactions.<\/p>\n
\u2714 Scalable customer service and cost control.
\u2714 Offer 24\/7 customer service without long queues
\u2714 Helping customers the way you want to be helped<\/p>\n
[\/et_pb_text][et_pb_button button_url=”#oplossingen-nuts” button_text=”Directly to solutions” button_alignment=”left” _builder_version=”4.21.0″ _module_preset=”default” custom_button=”on” button_text_size=”18px” button_text_color=”#ffffff” button_bg_color=”#FF770A” button_bg_use_color_gradient=”on” button_bg_color_gradient_direction=”35deg” button_bg_color_gradient_stops=”#ff770a 0%|#ff8726 100%” button_border_radius=”3px” button_use_icon=”off” custom_margin=”|0px|20px|0px|false|false” custom_margin_tablet=”10px|0px|10px|0px|false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”5px|25px|5px|25px|false|false” box_shadow_style=”preset3″ box_shadow_color=”rgba(0,0,0,0.29)” locked=”off” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on” button_border_color__hover_enabled=”on|hover” button_border_color__hover=”#3468D0″ button_border_width__hover_enabled=”on|hover” button_border_width__hover=”2px” button_bg_color_gradient_stops__hover=”#3468d0 0%|#004a97 100%” button_bg_use_color_gradient__hover=”on”][\/et_pb_button][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font_size=”17px” text_text_shadow_style=”preset3″ global_colors_info=”{}” locked=”off”]<\/p>\n
Or download the company brochure<\/a><\/span><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.19.5″ _module_preset=”default” module_alignment=”center” custom_padding=”25px||27px||false|false” custom_padding_tablet=”25px||27px||false|false” custom_padding_phone=”50px||||false|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.5″ _module_preset=”default” custom_margin=”25px||||false|false” custom_margin_tablet=”” custom_margin_phone=”-26px||-23px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font=”||||||||” text_text_color=”#4F4F4F” text_font_size=”30px” text_line_height=”1.2em” header_font_size=”21px” header_2_text_color=”#4F4F4F” header_2_font_size=”30px” width=”100%” custom_margin=”||4px|||” text_font_size_tablet=”” text_font_size_phone=”20px” text_font_size_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n About half of utility companies<\/strong> are hard for customers to reach. And yes, this is annoying to your customer. But we also understand your challenges. Staff shortages, rising prices, unforeseen outages and complex processes….You won’t solve this in a week. We get it. Yet providing fast, personalized customer service is less remote than you might think.<\/p>\n We help you digitally optimize all interactions in your customer journeys<\/strong> so that your customer experiences outstanding, personalized service at every stage of the customer journey across all touchpoints. Our solutions create data-driven customer journeys to enable intelligent digital self-service. This connects the business or marketing department with the IT and customer service departments and drives consistent customer experiences.<\/p>\n This makes the interaction between your customer and your organization faster and more effective. You transcend your customer’s trust – that makes them happy and so do you. Want to bet that the long queue for your customer service will shorten in no time?<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.18.0″ _module_preset=”default” background_color=”#3468D0″ custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” background_color=”#EDEDED” width=”100%” max_width=”none” custom_margin=”19px|0px|0px|0px|false|false” custom_padding=”8px|0px|29px|0px|false|false” border_color_all=”#FFFFFF” border_width_bottom=”0px” border_color_bottom=”#FFFFFF” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n ” content_phone=”<\/p>\n ” content_last_edited=”on|desktop” _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#3468D0″ header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”||-10px||false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”28px||||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_text_color_tablet=”” header_2_text_color_phone=”” header_2_text_color_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16.1″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_number_counter title=”of utility customers feel more valued after watching an interactive, personalized video. ” number=”74″ _builder_version=”4.21.0″ _module_preset=”default” title_text_color=”#FFFFFF” number_text_color=”#FFFFFF” text_orientation=”left” global_colors_info=”{}”][\/et_pb_number_counter][et_pb_text _builder_version=”4.19.5″ _module_preset=”default” text_font_size=”14px” text_orientation=”center” width=”85%” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n Bron: Precisely<\/a><\/span><\/span><\/span><\/i><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_number_counter title=”of utilities say they have achieved customer satisfaction benefits from intelligent automation.” number=”81″ _builder_version=”4.21.0″ _module_preset=”default” title_text_color=”#FFFFFF” number_text_color=”#FFFFFF” text_orientation=”left” global_colors_info=”{}”][\/et_pb_number_counter][et_pb_text _builder_version=”4.19.5″ _module_preset=”default” text_font_size=”14px” text_orientation=”center” width=”85%” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”]<\/p>\nCustomer service overloaded during peak times? Make it scalable<\/strong><\/h2>\n
FEITEN EN CIJFERS:<\/strong><\/h2>\n
FEITEN EN CIJFERS:<\/strong><\/h2>\n
FACTS AND FIGURES:<\/strong><\/h2>\n