{"id":34297,"date":"2023-07-20T09:49:53","date_gmt":"2023-07-20T08:49:53","guid":{"rendered":"https:\/\/dialoggroup.eu\/oplossingen-voor-nutsbedrijven\/"},"modified":"2023-07-27T15:05:40","modified_gmt":"2023-07-27T14:05:40","slug":"solutions-for-utilities","status":"publish","type":"page","link":"https:\/\/dialoggroup.eu\/solutions-for-utilities\/?lang=en","title":{"rendered":"Solutions for utilities"},"content":{"rendered":"

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UTILITIES<\/strong><\/h1>\n

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Be exceptionally accessible, even during peak times.
Regain control of your customer interactions.<\/p>\n

\u2714 Scalable customer service and cost control.
\u2714 Offer 24\/7 customer service without long queues
\u2714 Helping customers the way you want to be helped<\/p>\n

[\/et_pb_text][et_pb_button button_url=”#oplossingen-nuts” button_text=”Directly to solutions” button_alignment=”left” _builder_version=”4.21.0″ _module_preset=”default” custom_button=”on” button_text_size=”18px” button_text_color=”#ffffff” button_bg_color=”#FF770A” button_bg_use_color_gradient=”on” button_bg_color_gradient_direction=”35deg” button_bg_color_gradient_stops=”#ff770a 0%|#ff8726 100%” button_border_radius=”3px” button_use_icon=”off” custom_margin=”|0px|20px|0px|false|false” custom_margin_tablet=”10px|0px|10px|0px|false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”5px|25px|5px|25px|false|false” box_shadow_style=”preset3″ box_shadow_color=”rgba(0,0,0,0.29)” locked=”off” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on” button_border_color__hover_enabled=”on|hover” button_border_color__hover=”#3468D0″ button_border_width__hover_enabled=”on|hover” button_border_width__hover=”2px” button_bg_color_gradient_stops__hover=”#3468d0 0%|#004a97 100%” button_bg_use_color_gradient__hover=”on”][\/et_pb_button][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font_size=”17px” text_text_shadow_style=”preset3″ global_colors_info=”{}” locked=”off”]<\/p>\n

Or download the company brochure<\/a><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.19.5″ _module_preset=”default” module_alignment=”center” custom_padding=”25px||27px||false|false” custom_padding_tablet=”25px||27px||false|false” custom_padding_phone=”50px||||false|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.5″ _module_preset=”default” custom_margin=”25px||||false|false” custom_margin_tablet=”” custom_margin_phone=”-26px||-23px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font=”||||||||” text_text_color=”#4F4F4F” text_font_size=”30px” text_line_height=”1.2em” header_font_size=”21px” header_2_text_color=”#4F4F4F” header_2_font_size=”30px” width=”100%” custom_margin=”||4px|||” text_font_size_tablet=”” text_font_size_phone=”20px” text_font_size_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Customer service overloaded during peak times? Make it scalable<\/strong><\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

About half of utility companies<\/strong> are hard for customers to reach. And yes, this is annoying to your customer. But we also understand your challenges. Staff shortages, rising prices, unforeseen outages and complex processes….You won’t solve this in a week. We get it. Yet providing fast, personalized customer service is less remote than you might think.<\/p>\n

We help you digitally optimize all interactions in your customer journeys<\/strong> so that your customer experiences outstanding, personalized service at every stage of the customer journey across all touchpoints. Our solutions create data-driven customer journeys to enable intelligent digital self-service. This connects the business or marketing department with the IT and customer service departments and drives consistent customer experiences.<\/p>\n

This makes the interaction between your customer and your organization faster and more effective. You transcend your customer’s trust – that makes them happy and so do you. Want to bet that the long queue for your customer service will shorten in no time?<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.18.0″ _module_preset=”default” background_color=”#3468D0″ custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” background_color=”#EDEDED” width=”100%” max_width=”none” custom_margin=”19px|0px|0px|0px|false|false” custom_padding=”8px|0px|29px|0px|false|false” border_color_all=”#FFFFFF” border_width_bottom=”0px” border_color_bottom=”#FFFFFF” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n

FEITEN EN CIJFERS:<\/strong><\/h2>\n

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FEITEN EN CIJFERS:<\/strong><\/h2>\n

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FACTS AND FIGURES:<\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16.1″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_number_counter title=”of utility customers feel more valued after watching an interactive, personalized video. ” number=”74″ _builder_version=”4.21.0″ _module_preset=”default” title_text_color=”#FFFFFF” number_text_color=”#FFFFFF” text_orientation=”left” global_colors_info=”{}”][\/et_pb_number_counter][et_pb_text _builder_version=”4.19.5″ _module_preset=”default” text_font_size=”14px” text_orientation=”center” width=”85%” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n

Bron: Precisely<\/a><\/span><\/span><\/span><\/i><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_number_counter title=”of utilities say they have achieved customer satisfaction benefits from intelligent automation.” number=”81″ _builder_version=”4.21.0″ _module_preset=”default” title_text_color=”#FFFFFF” number_text_color=”#FFFFFF” text_orientation=”left” global_colors_info=”{}”][\/et_pb_number_counter][et_pb_text _builder_version=”4.19.5″ _module_preset=”default” text_font_size=”14px” text_orientation=”center” width=”85%” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

Bron: Capgemini.com<\/a><\/span><\/span><\/span><\/i><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_number_counter title=”of utilities say they have personalized products and services to make customer contact more personal.” number=”67″ _builder_version=”4.21.0″ _module_preset=”default” title_text_color=”#FFFFFF” number_text_color=”#FFFFFF” text_orientation=”left” global_colors_info=”{}”][\/et_pb_number_counter][et_pb_text _builder_version=”4.19.5″ _module_preset=”default” text_font_size=”14px” text_orientation=”center” width=”85%” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

Bron: Capgemini.com<\/a><\/span><\/span><\/span><\/i><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.19.5″ _module_preset=”default” module_alignment=”center” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.5″ _module_preset=”default” custom_margin=”||||false|false” custom_margin_tablet=”” custom_margin_phone=”-26px||-23px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font=”||||||||” text_text_color=”#4F4F4F” text_font_size=”30px” text_line_height=”1.2em” header_font_size=”21px” header_2_text_color=”#4F4F4F” header_2_font_size=”30px” width=”100%” custom_margin=”||4px|||” text_font_size_tablet=”” text_font_size_phone=”20px” text_font_size_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Our promise: grip on all your customer interactions<\/strong><\/h2>\n

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The interaction you have with a customer is often fragmented across different channels, employees, systems, processes and departments. How do you get a handle on this with the complexity of legacy, good use of data and fragmented ownership?<\/p>\n

We ensure that all your digital customer interactions are personalized and frictionless, without making the process complicated or time-consuming. We do this using our customer interaction layer.<\/p>\n

The result? Scalable customer service, a streamlined process, growing revenue and more satisfied customers.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/dialoggroup.eu\/the-customer-interaction-layer\/?lang=en” button_text=”MORE INFORMATION” button_alignment=”left” _builder_version=”4.21.0″ _module_preset=”default” custom_button=”on” button_text_size=”18px” button_text_color=”#ffffff” button_bg_color=”#FF770A” button_bg_use_color_gradient=”on” button_bg_color_gradient_direction=”35deg” button_bg_color_gradient_stops=”#ff770a 0%|#ff8726 100%” button_border_radius=”3px” button_use_icon=”off” custom_margin=”||||false|false” custom_margin_tablet=”10px|0px|10px|0px|false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”5px|25px|5px|25px|false|false” box_shadow_style=”preset3″ box_shadow_color=”rgba(0,0,0,0.29)” locked=”off” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on” button_border_color__hover_enabled=”on|hover” button_border_color__hover=”#3468D0″ button_border_width__hover_enabled=”on|hover” button_border_width__hover=”2px” button_bg_color_gradient_stops__hover=”#3468d0 0%|#004a97 100%” button_bg_use_color_gradient__hover=”on”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”oplossingen-nuts” _builder_version=”4.19.5″ _module_preset=”default” background_color=”#f9f9f9″ global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” width=”100%” max_width=”none” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”8px||||false|false” border_color_all=”#FFFFFF” border_width_bottom=”0px” border_color_bottom=”#FFFFFF” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n

OPLOSSINGEN VOOR NUTSBEDRIJVEN<\/strong><\/h2>\n

” content_phone=”<\/p>\n

OPLOSSINGEN VOOR NUTSBEDRIJVEN<\/strong><\/h2>\n

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SOLUTIONS FOR UTILITIES<\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||divi||400″ icon_color=”#4F4F4F” icon_width=”66px” _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” header_3_text_color=”#4F4F4F” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

Customer-friendly billing and payment<\/h3>\n

Inform customers proactively and lowly about their payments. Explain the 1st invoice and financial statements in understandable language with personalized data. Show understanding when you identify payment issues and proactively offer automated solutions through every touchpoint.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||divi||400″ icon_color=”#4F4F4F” icon_width=”68px” _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” header_3_text_color=”#4F4F4F” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

Scalable customer service<\/h3>\n

Make your customer service scalable during peak times or understaffing by deploying a Digital Colleague, for example. Support that with WhatsApp, a My environment, your app and interactive, personal videos…. Voil\u00e0, your customer is recognized everywhere and helped quickly. Additional advantage: your employees get the valuable time to help customers who really need your help.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||divi||400″ icon_color=”#4F4F4F” icon_width=”80px” _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” header_3_text_color=”#4F4F4F” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

Aftercare and customer retention<\/h3>\n

Contact your customers periodically and automatically in a fun, easy way to check if their energy contract still suits them. A scalable way of delivering excellent customer service.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||divi||400″ icon_color=”#4F4F4F” icon_width=”78px” _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” header_3_text_color=”#4F4F4F” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

Onboarding new customers<\/h3>\n

Guide new customers step by step in their digital onboarding journey to gather relevant customer information. For example, with a personalized, interactive video. Without delays and extra questions. Really get to know your customer and personalize interactions at all stages of the customer journey.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” width=”100%” max_width=”none” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”8px||||false|false” border_color_all=”#FFFFFF” border_width_bottom=”0px” border_color_bottom=”#FFFFFF” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n

TEVREDEN OPDRACHTGEVERS:<\/strong><\/h2>\n

” content_phone=”<\/p>\n

TEVREDEN OPDRACHTGEVERS:<\/strong><\/h2>\n

” content_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#3468D0″ header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”||-10px||false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”28px||||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_text_color_tablet=”” header_2_text_color_phone=”” header_2_text_color_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

HAPPY CLIENTS:<\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.19.5″ _module_preset=”default” width=”62%” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2021\/05\/Delta.png” alt=”Dialog Group – opdrachtgevers – Delta” title_text=”Dialog Groep – opdrachtgevers – Delta” _builder_version=”4.19.5″ _module_preset=”default” width=”90%” module_alignment=”center” custom_margin=”-15px||||false|false” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2021\/05\/Engie.png” alt=”Engie logo” title_text=”Engie” _builder_version=”4.19.5″ _module_preset=”default” width=”90%” module_alignment=”center” custom_margin=”||||false|false” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2021\/05\/Fluvius.png” alt=”Fluvius logo” title_text=”Fluvius” _builder_version=”4.19.5″ _module_preset=”default” width=”90%” module_alignment=”center” custom_margin=”18px||||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2023\/01\/Eneco_logo.png” alt=”Dialog Group – opdrachtgevers – Delta” title_text=”Eneco_logo” _builder_version=”4.19.5″ _module_preset=”default” width=”90%” module_alignment=”center” locked=”off” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.3″ _module_preset=”default” background_color=”rgba(52,104,208,0.11)” custom_margin=”5px||||false|false” custom_padding=”35px||85px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” width=”100%” max_width=”none” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”8px||||false|false” border_color_all=”#FFFFFF” border_width_bottom=”0px” border_color_bottom=”#FFFFFF” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n

WE KNOW YOUR CHALLENGES<\/strong><\/h2>\n

” content_phone=”<\/p>\n

WE KNOW YOUR CHALLENGES<\/strong><\/h2>\n

” content_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#3468D0″ header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”||-10px||false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”28px||||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_text_color_tablet=”” header_2_text_color_phone=”” header_2_text_color_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

WE KNOW YOUR CHALLENGES<\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” custom_padding_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” width=”auto” max_width=”1400px” custom_margin=”||||false|false” custom_padding=”0px|65px|0px|65px|false|false” custom_padding_tablet=”0px|65px|0px|65px|false|false” custom_padding_phone=”|15px||15px|false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.21.0″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”||||false|false” border_radii=”on|5px|5px|5px|5px” global_colors_info=”{}”][dsm_card title=”IT” content_equal_height=”on” image=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2019\/03\/medewerkers-DG-aangepast_-betrokken-medewerkers.jpg” image_background_height=”268px” content_padding=”25px|50px|25px|50px|false|false” button_text=”FIND OUT” button_url=”https:\/\/dialoggroup.eu\/it-solutions\/?lang=en” button_url_new_window=”1″ content_padding_tablet=”25px|50px|25px|50px|false|false” content_padding_phone=”|20px||20px|false|false” content_padding_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” badge_text_color=”RGBA(255,255,255,0)” header_font=”|700|||||||” header_text_color=”#3468D0″ header_font_size=”22px” body_font_size=”17px” background_color=”#FFFFFF” custom_button=”on” button_text_size=”19px” button_text_color=”#FFFFFF” button_bg_color=”#FF770A” button_custom_margin=”||||false|false” button_custom_padding=”3px|30px|4px|30px|false|false” custom_margin=”||||false|false” custom_padding=”||||false|false” border_radii=”on|3px|3px|3px|3px” box_shadow_style=”preset1″ box_shadow_blur=”11px” box_shadow_color=”rgba(0,0,0,0.19)” locked=”off” global_colors_info=”{}”]<\/p>\n

As a modern internal service provider, bend existing systems to your will for better customer interactions.<\/p>\n

[\/dsm_card][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][dsm_card title=”CUSTOMER SERVICE” content_equal_height=”on” image=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/02\/asynchrone-communicatie-messaging-apps-uitgelicht.jpg” image_background_height=”268px” alt=”Communicate asynchronously via messaging apps” content_padding=”25px|50px|25px|50px|false|false” button_text=”FIND OUT” button_url=”https:\/\/dialoggroup.eu\/customer-service-solutions\/?lang=en” button_url_new_window=”1″ content_padding_tablet=”25px|50px|25px|50px|false|false” content_padding_phone=”|20px||20px|false|false” content_padding_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” badge_text_color=”RGBA(255,255,255,0)” header_font=”|700|||||||” header_text_color=”#3468D0″ header_font_size=”22px” body_font_size=”17px” background_color=”#FFFFFF” custom_button=”on” button_text_size=”19px” button_text_color=”#FFFFFF” button_bg_color=”#FF770A” button_custom_margin=”||||false|false” button_custom_padding=”3px|30px|4px|30px|false|false” custom_margin=”||||false|false” custom_padding=”||||false|false” link_option_url=”https:\/\/dialoggroup.eu\/oplossingen-voor-klantenservice\/” border_radii=”on|3px|3px|3px|3px” box_shadow_style=”preset1″ box_shadow_blur=”11px” box_shadow_color=”rgba(0,0,0,0.19)” global_colors_info=”{}”]<\/p>\n

Make it easy, frictionless and fun for your customer to do business with you.<\/p>\n

[\/dsm_card][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][dsm_card title=”MARKETING & INNOVATION” content_equal_height=”on” image=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2019\/04\/professioneel.jpg” image_background_height=”268px” alt=”About Us” content_padding=”25px|50px|25px|50px|false|false” button_text=”FIND OUT” button_url=”https:\/\/dialoggroup.eu\/solutions-for-marketing-and-innovation\/?lang=en” button_url_new_window=”1″ content_padding_tablet=”25px|50px|25px|50px|false|false” content_padding_phone=”|20px||20px|false|false” content_padding_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” badge_text_color=”RGBA(255,255,255,0)” header_font=”|700|||||||” header_text_color=”#3468D0″ header_font_size=”22px” body_font_size=”17px” background_color=”#FFFFFF” custom_button=”on” button_text_size=”19px” button_text_color=”#FFFFFF” button_bg_color=”#FF770A” button_custom_margin=”||||false|false” button_custom_padding=”3px|30px|4px|30px|false|false” custom_margin=”||||false|false” custom_padding=”||||false|false” link_option_url=”https:\/\/dialoggroup.eu\/oplossingen-voor-marketing-innovatie\/” border_radii=”on|3px|3px|3px|3px” box_shadow_style=”preset1″ box_shadow_blur=”11px” box_shadow_color=”rgba(0,0,0,0.19)” global_colors_info=”{}”]<\/p>\n

Win customers for life by making interactions truly personal.<\/p>\n

[\/dsm_card][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”COMPANYBROCHURE” _builder_version=”4.21.0″ _module_preset=”default” background_enable_color=”off” border_width_top=”10px” border_color_top=”#E9EEFA” border_width_bottom=”10px” border_color_bottom=”#E9EEFA” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/06\/Clipboard-1.png” title_text=”Clipboard (1)” _builder_version=”4.17.4″ _module_preset=”default” transform_rotate=”0deg|0deg|-1deg” width=”76%” module_alignment=”right” box_shadow_style=”preset2″ box_shadow_horizontal=”4px” box_shadow_blur=”9px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

FROM CUSTOMER ORIENTED THINKING TO CUSTOMER-CENTRIC ACTION<\/strong><\/h2>\n

Download the free whitepaper<\/span><\/h4>\n

In this white paper we help you on your way with the biggest challenges of the moment: complex organizational structures, a complex IT landscape and poor quality of (customer) data:<\/p>\n

[\/et_pb_text][et_pb_code _builder_version=”4.21.0″ _module_preset=”default” custom_margin=”||||false|false” global_colors_info=”{}”]<\/p>\n

Please accept marketing-cookies<\/a> to use this form.<\/div>\n

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