{"id":31215,"date":"2023-03-02T13:25:03","date_gmt":"2023-03-02T13:25:03","guid":{"rendered":"https:\/\/dialoggroup.eu\/?page_id=31215"},"modified":"2023-08-28T11:00:29","modified_gmt":"2023-08-28T10:00:29","slug":"oplossingen-voor-de-logistiek-transport","status":"publish","type":"page","link":"https:\/\/dialoggroup.eu\/oplossingen-voor-de-logistiek-transport\/","title":{"rendered":"Oplossingen voor logistiek en transport"},"content":{"rendered":"
[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” disabled_on=”off|off|off” admin_label=”Header” _builder_version=”4.20.4″ background_color=”rgba(10,0,0,0.3)” background_image=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2023\/05\/Logistiek-en-transport-sector-Dialog-Group.webp” background_position=”bottom_center” background_vertical_offset=”41%” background_blend=”overlay” width=”100%” max_width=”100%” module_alignment=”center” min_height=”540px” min_height_tablet=”540px” min_height_phone=”auto” min_height_last_edited=”on|phone” height=”1000px” height_tablet=”1000px” height_phone=”auto” height_last_edited=”on|phone” max_height=”0px” max_height_tablet=”0px” max_height_phone=”” max_height_last_edited=”on|phone” custom_margin=”||||false|false” custom_margin_tablet=”” custom_margin_phone=”||-3px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”|0px||0px|false|false” custom_padding_tablet=”” custom_padding_phone=”30px||21px||false|false” background_last_edited=”on|phone” background_image_tablet=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2023\/03\/AdobeStock_193619134_Preview.jpeg” background_enable_image_tablet=”on” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”3_4,1_4″ _builder_version=”4.19.5″ _module_preset=”default” custom_margin=”15px||||false|false” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”20px” header_text_color=”#FFFFFF” header_font_size=”38px” header_2_text_color=”#FFFFFF” header_2_font_size=”38px” header_3_font=”|300|||||||” header_3_text_color=”#FFFFFF” header_3_font_size=”37px” header_3_line_height=”1.3em” width=”100%” width_tablet=”82%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”left” custom_padding=”|0px|||false|false” header_font_size_tablet=”33px” header_font_size_phone=”22px” header_font_size_last_edited=”on|phone” text_text_shadow_style=”preset3″ header_text_shadow_style=”preset2″ header_text_shadow_color=”rgba(0,0,0,0.25)” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”20px” header_text_color=”#FFFFFF” header_font_size=”33px” header_2_text_color=”#FFFFFF” header_2_font_size=”38px” header_3_font=”|300|||||||” header_3_text_color=”#FFFFFF” header_3_font_size=”37px” header_3_line_height=”1.3em” width=”100%” width_tablet=”82%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_padding=”0px||0px||false|false” header_font_size_tablet=”33px” header_font_size_phone=”22px” header_font_size_last_edited=”on|phone” text_text_shadow_style=”preset3″ header_text_shadow_style=”preset2″ header_text_shadow_color=”rgba(0,0,0,0.25)” global_colors_info=”{}”]<\/p>\n
Wordt het servicegerichte logistiek & transport bedrijf die verwachtingen van klanten overtreft. De digitale klantreis tot in de puntjes geregeld.<\/p>\n
\u2714 Verbeter het digitale klantproces van a-z
\u2714 Digitale selfservice om klanten nog sneller te helpen
\u2714 Toekomstproof klantcontact: snel, frictieloos en 24\/7<\/p>\n
[\/et_pb_text][et_pb_button button_url=”#oplossingen-overheid” button_text=”Direct naar oplossingen” button_alignment=”left” _builder_version=”4.19.5″ _module_preset=”default” custom_button=”on” button_text_size=”18px” button_text_color=”#ffffff” button_bg_color=”#FF770A” button_bg_use_color_gradient=”on” button_bg_color_gradient_direction=”35deg” button_bg_color_gradient_stops=”#ff770a 0%|#ff8726 100%” button_border_radius=”3px” button_use_icon=”off” custom_margin=”|0px|20px|0px|false|false” custom_margin_tablet=”10px|0px|10px|0px|false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”5px|25px|5px|25px|false|false” box_shadow_style=”preset3″ box_shadow_color=”rgba(0,0,0,0.29)” locked=”off” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on” button_border_color__hover_enabled=”on|hover” button_border_color__hover=”#3468D0″ button_border_width__hover_enabled=”on|hover” button_border_width__hover=”2px” button_bg_color_gradient_stops__hover=”#3468d0 0%|#004a97 100%” button_bg_use_color_gradient__hover=”on”][\/et_pb_button][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” text_font_size=”17px” text_text_shadow_style=”preset3″ global_colors_info=”{}”]<\/p>\n
Of download de company brochure<\/a><\/span><\/span><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.19.5″ _module_preset=”default” module_alignment=”center” custom_padding=”25px||27px||false|false” custom_padding_tablet=”25px||27px||false|false” custom_padding_phone=”50px||||false|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.5″ _module_preset=”default” custom_margin=”25px||||false|false” custom_margin_tablet=”” custom_margin_phone=”-26px||-23px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” text_font=”||||||||” text_text_color=”#4F4F4F” text_font_size=”30px” text_line_height=”1.2em” header_font_size=”21px” header_2_text_color=”#4F4F4F” header_2_font_size=”30px” header_2_line_height=”1.2em” width=”100%” custom_margin=”||4px|||” text_font_size_tablet=”” text_font_size_phone=”20px” text_font_size_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n Wil je je klanten pro-actief informeren over vertragingen of problemen? En wil je hen eenvoudig op de hoogte houden over de status van een levering? Zonder dat het jullie veel tijd \u00e9n geld kost? Digitaliseer dan je klantcontact op zo\u2019n manier dat het naadloos aansluit op jullie supply chain. Met lagere kosten, tevreden klanten en blije medewerkers als gevolg.<\/p>\n Wij optimaliseren met behulp van onze oplossingen alle interacties in jullie customer journeys, waardoor je klant een uitmuntende, gepersonaliseerde service ervaart op alle touchpoints tijdens elke fase van de klantreis. Het aantal binnenkomende vragen wordt hierdoor binnen no-time gehalveerd, wedden? <\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.18.0″ _module_preset=”default” background_color=”#3468D0″ custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” background_color=”#EDEDED” width=”100%” max_width=”none” custom_margin=”19px|0px|0px|0px|false|false” custom_padding=”8px|0px|29px|0px|false|false” border_color_all=”#FFFFFF” border_width_bottom=”0px” border_color_bottom=”#FFFFFF” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n ” content_phone=”<\/p>\n ” content_last_edited=”on|phone” _builder_version=”4.19.5″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#3468D0″ header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”||-10px||false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”28px||||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_text_color_tablet=”” header_2_text_color_phone=”” header_2_text_color_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16.1″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_number_counter title=”50% van de logistiek en transportbedrijven heeft moeite met digitaliseren vanwege een \u201clack of digital culture and training\u201d ” number=”50″ _builder_version=”4.20.0″ _module_preset=”default” title_text_align=”left” title_text_color=”#FFFFFF” title_line_height=”1.2em” number_text_color=”RGBA(255,255,255,0)” custom_margin=”-30px||||false|false” global_colors_info=”{}”][\/et_pb_number_counter][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” text_font_size=”14px” text_orientation=”center” width=”85%” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n Bron: PWCnl<\/span><\/i><\/span><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_number_counter title=”Consumenten verwachten steeds kortere levertijden, lagere verzendkosten. Digitalisering en inzicht in data kan helpen om beter in te spelen op de verwachtingen van je klant.” number=”63″ _builder_version=”4.20.0″ _module_preset=”default” title_text_align=”left” title_text_color=”#FFFFFF” title_line_height=”1.2em” number_text_color=”RGBA(255,255,255,0)” custom_margin=”-30px||||false|false” global_colors_info=”{}”][\/et_pb_number_counter][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” text_font_size=”14px” text_orientation=”center” width=”85%” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n Bron: TLN.nl<\/span><\/span><\/span><\/i><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_number_counter title=”Lange wachttijden voor de klantenservice kunnen sterk verminderd worden door conversational intelligence oplossingen in te zetten, zoals een chatbot, voicebot of interactieve video. ” number=”62″ _builder_version=”4.20.0″ _module_preset=”default” title_text_align=”left” title_text_color=”#FFFFFF” title_line_height=”1.2em” number_text_color=”RGBA(255,255,255,0)” custom_margin=”-30px||||false|false” global_colors_info=”{}”][\/et_pb_number_counter][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” text_font_size=”14px” text_orientation=”center” width=”85%” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n Bron: Dialog Group<\/span><\/em><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.19.5″ _module_preset=”default” module_alignment=”center” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.5″ _module_preset=”default” custom_margin=”||||false|false” custom_margin_tablet=”” custom_margin_phone=”-26px||-23px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” text_font=”||||||||” text_text_color=”#4F4F4F” text_font_size=”30px” text_line_height=”1.2em” header_font_size=”21px” header_2_text_color=”#4F4F4F” header_2_font_size=”30px” header_2_line_height=”1.2em” width=”100%” custom_margin=”||4px|||” text_font_size_tablet=”” text_font_size_phone=”20px” text_font_size_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n De interactie die je met een klant hebt, is vaak versplinterd over verschillende kanalen, medewerkers, systemen, processen en afdelingen. Hoe krijg je hier grip op met de complexiteit van legacy, goed gebruik van data en versplinterd ownership?<\/p>\n Wij zorgen ervoor dat al je digitale klantinteracties persoonlijk en frictieloos verlopen, zonder het proces ingewikkeld of tijdrovend te maken. Dit doen wij met behulp van onze klantinteractielaag.<\/p>\n Het resultaat? Een schaalbare customer service, een gestroomlijnd proces, een groeiende omzet \u00e9n meer tevreden klanten.<\/p>\n [\/et_pb_text][et_pb_button button_url=”https:\/\/dialoggroup.eu\/de-klantinteractielaag\/” button_text=”MEER HIEROVER” button_alignment=”left” _builder_version=”4.19.5″ _module_preset=”default” custom_button=”on” button_text_size=”18px” button_text_color=”#ffffff” button_bg_color=”#FF770A” button_bg_use_color_gradient=”on” button_bg_color_gradient_direction=”35deg” button_bg_color_gradient_stops=”#ff770a 0%|#ff8726 100%” button_border_radius=”3px” button_use_icon=”off” custom_margin=”||||false|false” custom_margin_tablet=”10px|0px|10px|0px|false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”5px|25px|5px|25px|false|false” box_shadow_style=”preset3″ box_shadow_color=”rgba(0,0,0,0.29)” locked=”off” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on” button_border_color__hover_enabled=”on|hover” button_border_color__hover=”#3468D0″ button_border_width__hover_enabled=”on|hover” button_border_width__hover=”2px” button_bg_color_gradient_stops__hover=”#3468d0 0%|#004a97 100%” button_bg_use_color_gradient__hover=”on”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”oplossingen-overheid” _builder_version=”4.19.5″ _module_preset=”default” background_color=”#f9f9f9″ locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” width=”100%” max_width=”none” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”8px||||false|false” border_color_all=”#FFFFFF” border_width_bottom=”0px” border_color_bottom=”#FFFFFF” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n ” content_phone=”<\/p>\n ” content_last_edited=”on|phone” _builder_version=”4.20.0″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_align=”left” header_text_color=”#3468D0″ header_3_text_align=”left” header_4_text_color=”#3468D0″ background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”||-10px|0px|false|false” custom_margin_tablet=”||-10px||false|false” custom_margin_phone=”15px||-20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”28px|||0px|false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|desktop” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||fa||400″ icon_color=”#4F4F4F” icon_width=”78px” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#4F4F4F” text_font_size=”18px” header_3_text_color=”#4F4F4F” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\nHoge klanttevredenheid en kosten besparen<\/strong><\/h2>\n
FEITEN EN CIJFERS<\/strong><\/h2>\n
FEITEN EN CIJFERS<\/strong><\/h2>\n
FEITEN EN CIJFERS<\/strong><\/h2>\n
Onze belofte: grip op al je klantinteracties<\/strong><\/h2>\n
OPLOSSINGEN VOOR OVERHEIDSBEDRIJVEN:<\/strong><\/h2>\n
OPLOSSINGEN VOOR OVERHEIDSBEDRIJVEN:<\/strong><\/h2>\n
ONZE OPLOSSINGEN VOOR LOGISTIEK & TRANSPORT:<\/strong><\/h2>\n
Conversational Channels<\/h3>\n