{"id":25706,"date":"2022-09-22T11:00:52","date_gmt":"2022-09-22T11:00:52","guid":{"rendered":"https:\/\/dialoggroup.eu\/sparkcentral-by-hootsuite-technologiepartner-dialog-group\/"},"modified":"2023-05-24T11:41:00","modified_gmt":"2023-05-24T10:41:00","slug":"sparkcentral-by-hootsuite-technologiepartner-dialog-group","status":"publish","type":"page","link":"https:\/\/dialoggroup.eu\/sparkcentral-by-hootsuite-technologiepartner-dialog-group\/?lang=en","title":{"rendered":"Sparkcentral by Hootsuite | technologiepartner Dialog Group"},"content":{"rendered":"

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” disabled_on=”off|off|off” admin_label=”Header” _builder_version=”4.17.4″ background_color=”rgba(10,0,0,0.33)” background_image=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/05\/Sparkcentral-by-Hootsuite-partner-Dialog-Group.png” background_blend=”overlay” width=”100%” max_width=”100%” module_alignment=”center” min_height=”540px” height=”1000px” max_height=”0px” custom_margin=”||14px|||” custom_margin_tablet=”” custom_margin_phone=”||-3px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”30px|0px|27px|0px|false|false” custom_padding_tablet=”” custom_padding_phone=”30px||21px||false|false” background_last_edited=”on|phone” background_image_tablet=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/05\/Sparkcentral-by-Hootsuite-partner-Dialog-Group.png” background_enable_image_tablet=”on” parallax_phone=”off” background_size_phone=”cover” background_position_phone=”center” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2021\/03\/cropped-favicon-dialoggroep-WHITE.png” title_text=”cropped-favicon-dialoggroep-WHITE” align=”center” _builder_version=”4.16″ _module_preset=”default” background_color=”RGBA(0,0,0,0)” width=”18%” width_tablet=”28%” width_phone=”45%” width_last_edited=”on|tablet” custom_padding=”48px||||false|false” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”20px” header_text_color=”#FFFFFF” header_font_size=”33px” header_2_text_color=”#FFFFFF” header_2_font_size=”38px” header_3_font=”|300|||||||” header_3_text_color=”#FFFFFF” header_3_font_size=”37px” header_3_line_height=”1.3em” width=”50%” width_tablet=”82%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” custom_padding=”0px||||false|false” header_font_size_tablet=”33px” header_font_size_phone=”22px” header_font_size_last_edited=”on|phone” text_text_shadow_style=”preset3″ global_colors_info=”{}”]<\/p>\n

SPARKCENTRAL BY HOOTSUITE<\/strong><\/h1>\n

Connect with your customers on the channels where they are already active and manage every interaction from one place.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.20.4″ _module_preset=”default” custom_margin=”||0px||false|false” custom_margin_tablet=”” custom_margin_phone=”39px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||27px||false|false” border_width_bottom=”10px” border_color_bottom=”#E9EEFA” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”12px|auto||auto||” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n

Een betrokken organisatie \u00e9n een betrokken eindklant. Dat is het einddoel waar Dialog Group en het Amerikaanse Precisely sinds de jaren \u201990 samen aan werken. De naam Precisely is relatief nieuw.<\/p>\n

Voorheen stond het bedrijf bekend als Pitney Bowes Software. Daarnaast kennen veel organisaties Precisely via EngageOne, \u00e9\u00e9n van de oplossingen die Dialog Group via Precisely aanbiedt.<\/p>\n

” content_phone=”<\/p>\n

Een betrokken organisatie \u00e9n een betrokken eindklant. Dat is het einddoel waar Dialog Group en het Amerikaanse Precisely sinds de jaren \u201990 samen aan werken. De naam Precisely is relatief nieuw.<\/p>\n

Voorheen stond het bedrijf bekend als Pitney Bowes Software. Daarnaast kennen veel organisaties Precisely via EngageOne, \u00e9\u00e9n van de oplossingen die Dialog Group via Precisely aanbiedt.<\/p>\n

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Sparkcentral by Hootsuite as a technology partner<\/b><\/span><\/h3>\n

Customers expect a personal, consistent experience when they get in touch with your company. Through every communication channel and at any moment of the day. With a variety of social and messaging channels, besides telephone, email, apps and portals, it can be quite challenging to manage everything. With Hootsuite as a partner, we will help you to get in touch with your customers through the channels they spent most of their free time on. Think about WhatsApp Business, Instagram or Facebook Messenger, but also live chat and SMS.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”0px||||false|false” custom_margin_tablet=”” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||40px||false|false” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/05\/Sparkcentral-by-Hootsuite.png” alt=”Dialog Group – Technology partner – Precisely” title_text=”Sparkcentral-by-Hootsuite” align=”center” _builder_version=”4.17.4″ _module_preset=”default” module_alignment=”center” custom_margin=”25px||||false|false” custom_margin_tablet=”-25px||-70px||false|false” custom_margin_phone=”0px||0px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

With Sparkcentral by Hootsuite you manage all conversations within one central platform. This platform combines all social costumer care channels into one. The platform can be used for a variety of functions and not only the sending and receiving of messages, but also the managing of all customer conversations and a full on customer image. Think about pre-defined messages, monitoring, workflows and integration into your CRM system.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” background_color=”#EDEDED” width=”100%” max_width=”none” custom_margin=”19px|0px|0px|0px|false|false” custom_padding=”8px|0px|29px|0px|false|false” border_color_all=”#FFFFFF” border_width_bottom=”0px” border_color_bottom=”#FFFFFF” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n

WHAT WE STAND FOR<\/h2>\n

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WHAT WE STAND FOR<\/h2>\n

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A FEW NUMBERS<\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”1″ _builder_version=”4.16″ _module_preset=”default” background_color=”#3468D0″ width=”100%” max_width=”none” max_width_tablet=”” max_width_phone=”” max_width_last_edited=”on|desktop” custom_margin=”3px||0px||false|false” custom_margin_tablet=”” custom_margin_phone=”2px||0px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px|0px|0px|0px|false|false” border_color_all=”#ffffff” global_colors_info=”{}”][et_pb_blurb title=”4,5 billion” use_icon=”on” image_icon_width=”29%” content_max_width=”405px” module_class=”et-zoom-in” _builder_version=”4.18.0″ _module_preset=”default” header_level=”h2″ header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”45px” header_line_height=”2.5em” body_text_color=”#ffffff” body_font_size=”21px” background_color=”#3468D0″ width=”100%” module_alignment=”center” height=”350px” height_tablet=”” height_phone=”” height_last_edited=”on|phone” max_height=”1000px” custom_margin=”|-107px||-25px|false|false” custom_padding=”63px||27px||false|false” custom_padding_tablet=”” custom_padding_phone=”35px||35px||false|false” custom_padding_last_edited=”on|phone” animation_style=”zoom” link_option_url=”#EEN-FLEXIBLE CUSTOMER INTERACTION LAYER” body_font_size_tablet=”21px” body_font_size_phone=”18px” body_font_size_last_edited=”on|desktop” border_width_right=”2px” border_color_right=”#FFFFFF” border_width_bottom=”2px” border_color_bottom=”#FFFFFF” border_radii_tablet=”” border_radii_phone=”” border_radii_last_edited=”on|phone” image_max_width=”29%” locked=”off” global_colors_info=”{}” width__hover_enabled=”off|hover” width__hover=”118%”]<\/p>\n

Worldwide users of social media<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”2,5 hours” use_icon=”on” image_icon_width=”29%” content_max_width=”405px” module_class=”et-zoom-in” _builder_version=”4.18.0″ _module_preset=”default” header_level=”h2″ header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”45px” header_line_height=”2.5em” body_text_color=”#ffffff” body_font_size=”21px” background_color=”#3468D0″ width=”100%” module_alignment=”center” height=”350px” height_tablet=”” height_phone=”” height_last_edited=”on|phone” max_height=”1000px” custom_margin=”|-107px||-25px|false|false” custom_padding=”63px||27px||false|false” custom_padding_tablet=”” custom_padding_phone=”35px||35px||false|false” custom_padding_last_edited=”on|phone” animation_style=”zoom” link_option_url=”#EEN-FLEXIBLE CUSTOMER INTERACTION LAYER” body_font_size_tablet=”21px” body_font_size_phone=”18px” body_font_size_last_edited=”on|desktop” border_width_right=”2px” border_color_right=”#FFFFFF” border_width_bottom=”2px” border_color_bottom=”#FFFFFF” border_radii_tablet=”” border_radii_phone=”” border_radii_last_edited=”on|phone” image_max_width=”29%” global_colors_info=”{}” width__hover_enabled=”off|hover” width__hover=”118%”]<\/p>\n

Average time a day we spend on social media and messaging channels<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”95%” use_icon=”on” image_icon_width=”29%” content_max_width=”405px” module_class=”et-zoom-in” _builder_version=”4.18.0″ _module_preset=”default” header_level=”h2″ header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”45px” header_line_height=”2.5em” body_text_color=”#ffffff” body_font_size=”21px” background_color=”#3468D0″ width=”100%” width_tablet=”” width_phone=”” width_last_edited=”on|desktop” module_alignment=”center” height=”350px” height_tablet=”” height_phone=”” height_last_edited=”on|phone” max_height=”1000px” custom_margin=”|-107px||-50px|false|false” custom_padding=”63px||27px||false|false” custom_padding_tablet=”” custom_padding_phone=”35px||35px||false|false” custom_padding_last_edited=”on|phone” animation_style=”zoom” link_option_url=”#INNOVEREN-WITHOUT-WORRIES-ABOUT-SAFETY” body_font_size_tablet=”21px” body_font_size_phone=”18px” body_font_size_last_edited=”on|desktop” border_width_right=”0px” border_color_right=”#ffffff” border_width_bottom=”2px” border_color_bottom=”#FFFFFF” border_radii_tablet=”” border_radii_phone=”” border_radii_last_edited=”on|phone” image_max_width=”29%” global_colors_info=”{}” width__hover_enabled=”off|hover” width__hover=”118%”]<\/p>\n

Of all Dutch inhabitants are active on social media platforms.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.17.4″ _module_preset=”default” custom_padding=”75px||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” header_3_text_align=”center” header_3_text_color=”#004A97″ header_3_font_size=”30px” global_colors_info=”{}”]<\/p>\n

ONE PLATFORM TO MANAGE ALL YOUR CHANNELS<\/strong><\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_6,1_6,1_6,1_6,1_6,1_6″ _builder_version=”4.17.4″ _module_preset=”default” width=”35%” custom_padding=”23px|||||” global_colors_info=”{}”][et_pb_column type=”1_6″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2023\/05\/Facebook-icon.png” title_text=”Facebook-icon” align=”center” _builder_version=”4.21.0″ _module_preset=”default” width=”70%” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″ alt=”Facebook | Dialog Group”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2023\/05\/Instagram-icon.png” title_text=”Instagram-icon” align=”center” _builder_version=”4.21.0″ _module_preset=”default” width=”70%” hover_enabled=”0″ global_colors_info=”{}” alt=”Instagram | Dialog Group” sticky_enabled=”0″][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2023\/05\/Mail-icon.png” title_text=”Mail-icon” align=”center” _builder_version=”4.21.0″ _module_preset=”default” width=”70%” hover_enabled=”0″ global_colors_info=”{}” alt=”Mail | Dialog Group” sticky_enabled=”0″][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2023\/05\/Twitter-icon.png” title_text=”Twitter | Dialog Group” align=”center” _builder_version=”4.21.0″ _module_preset=”default” width=”70%” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″ alt=”Twitter | Dialog Group”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2023\/05\/Whatsapp-icon.png” title_text=”Whatsapp-icon” align=”center” _builder_version=”4.21.0″ _module_preset=”default” width=”70%” hover_enabled=”0″ global_colors_info=”{}” alt=”Whatsapp | Dialog Group” sticky_enabled=”0″][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2023\/05\/chat.png” title_text=”chat” align=”center” _builder_version=”4.21.0″ _module_preset=”default” width=”70%” hover_enabled=”0″ global_colors_info=”{}” alt=”Chat | Dialog Group” sticky_enabled=”0″][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ custom_padding_last_edited=”on|phone” _builder_version=”4.16″ _module_preset=”default” custom_margin_tablet=”” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”40px|||||” custom_padding_tablet=”0px||||false|false” custom_padding_phone=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” header_2_line_height=”1.2em” background_color=”#d6e1f6″ custom_margin=”||||false|false” custom_padding=”40px|50px|20px|50px|false|false” custom_padding_tablet=”40px|50px|20px|50px|false|false” custom_padding_phone=”40px|25px|20px|25px|false|false” custom_padding_last_edited=”on|phone” text_font_size_tablet=”” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_color_all=”#3468D0″ global_colors_info=”{}”]<\/p>\n

Get insights into your customers<\/b><\/h3>\n

Integrate your current CRM-platform with Sparkcentral by Hootsuite, this way your colleagues from customer service will have all the context they need to give your customer a smooth and excellent experience.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” header_3_line_height=”1.2em” background_color=”#d6e1f6″ custom_margin=”||||false|false” custom_padding=”40px|50px|20px|50px|false|false” custom_padding_tablet=”40px|50px|20px|50px|false|false” custom_padding_phone=”40px|25px|20px|25px|false|false” custom_padding_last_edited=”on|phone” text_font_size_tablet=”” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_color_all=”#3468D0″ global_colors_info=”{}”]<\/p>\n

More smart functions<\/b><\/h3>\n

Improve the services with real-time productivity and involvement reports that allow you to track and measure team success.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”5px|||||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” header_3_line_height=”1.2em” background_color=”#d6e1f6″ custom_margin=”||||false|false” custom_padding=”40px|50px|20px|50px|false|false” custom_padding_tablet=”40px|50px|20px|50px|false|false” custom_padding_phone=”40px|25px|20px|25px|false|false” custom_padding_last_edited=”on|phone” text_font_size_tablet=”” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_color_all=”#3468D0″ global_colors_info=”{}”]<\/p>\n

Be there where your customer is<\/b><\/h3>\n

With Sparkcentral by Hootsuite, you give your customer the ability to engage with your organization through their preferred channel, without you losing track. You manage every customer interaction and conversation from one complete dashboard.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” header_3_line_height=”1.2em” background_color=”#d6e1f6″ custom_margin=”||||false|false” custom_padding=”40px|50px|20px|50px|false|false” custom_padding_tablet=”40px|50px|20px|50px|false|false” custom_padding_phone=”40px|25px|20px|25px|false|false” custom_padding_last_edited=”on|phone” text_font_size_tablet=”” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_color_all=”#3468D0″ global_colors_info=”{}”]<\/p>\n

Fast and personal response<\/b><\/h3>\n

Improve your reaction time while not losing the personal touch that customers expect from you. Besides that you can automate and prioritize conversations in real-time through different channels..<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.16″ _module_preset=”default” custom_padding=”||||false|false” custom_padding_tablet=”0px||||false|false” custom_padding_phone=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_testimonial portrait_url=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2019\/05\/dennis_koorn.png” quote_icon=”off” portrait_width=”120px” portrait_height=”120px” _builder_version=”4.20.0″ _module_preset=”default” border_radii=”on|10px|10px|10px|10px” border_width_left=”5px” border_color_left=”#3468D0″ locked=”off” global_colors_info=”{}”]<\/p>\n

Want to know more about the possibilities of SmartIQ or Smart Communications?<\/h4>\n

Please contact Dennis Koorn<\/strong><\/p>\n

+31 06 346 58 510
<\/span>dennis.koorn@dialoggroup.eu<\/span><\/p>\n

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Use WhatsApp for customer care?<\/span><\/strong><\/h3>\n

Leave your details down below for a free white paper:<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px||0px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” custom_margin=”||-50px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n

ANDERE PARTNERS<\/h2>\n

” content_phone=”<\/p>\n

ANDERE PARTNERS<\/h2>\n

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OTHER PARTNERS<\/strong><\/h2>\n

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