{"id":23019,"date":"2022-06-28T09:36:51","date_gmt":"2022-06-28T09:36:51","guid":{"rendered":"https:\/\/dialoggroup.eu\/?page_id=23019"},"modified":"2023-05-19T23:26:36","modified_gmt":"2023-05-19T22:26:36","slug":"smart-communications","status":"publish","type":"page","link":"https:\/\/dialoggroup.eu\/smart-communications\/","title":{"rendered":"Smart Communications"},"content":{"rendered":"

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SMART COMMUNICATIONS<\/strong><\/h1>\n

Maak het verzamelen van klantgegevens eenvoudig en klantvriendelijk. Transformeer form-based processen in intelligente, conversationele customer experiences<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.20.4″ _module_preset=”default” custom_margin=”||||false|false” custom_margin_tablet=”” custom_margin_phone=”39px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”10px||50px||false|false” border_width_bottom=”10px” border_color_bottom=”#E9EEFA” global_colors_info=”{}”][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”||||false|false” custom_margin_tablet=”” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||20px||false|false” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/05\/SmartCommunications_Primary_Logo.png” alt=”Dialog Group – Technology partner – Precisely” title_text=”SmartCommunications_Primary_Logo” align=”center” _builder_version=”4.17.4″ _module_preset=”default” module_alignment=”center” custom_margin=”10px||||false|false” custom_margin_tablet=”-25px||-70px||false|false” custom_margin_phone=”-50px||-40px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n

Een betrokken organisatie \u00e9n een betrokken eindklant. Dat is het einddoel waar Dialog Group en het Amerikaanse Precisely sinds de jaren \u201990 samen aan werken. De naam Precisely is relatief nieuw.<\/p>\n

Voorheen stond het bedrijf bekend als Pitney Bowes Software. Daarnaast kennen veel organisaties Precisely via EngageOne, \u00e9\u00e9n van de oplossingen die Dialog Group via Precisely aanbiedt.<\/p>\n

” content_phone=”<\/p>\n

Een betrokken organisatie \u00e9n een betrokken eindklant. Dat is het einddoel waar Dialog Group en het Amerikaanse Precisely sinds de jaren \u201990 samen aan werken. De naam Precisely is relatief nieuw.<\/p>\n

Voorheen stond het bedrijf bekend als Pitney Bowes Software. Daarnaast kennen veel organisaties Precisely via EngageOne, \u00e9\u00e9n van de oplossingen die Dialog Group via Precisely aanbiedt.<\/p>\n

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Klantinformatie verzamelen kan tijdrovend en uitdagend zijn. Om dit proces te vereenvoudigen werken wij al jaren samen met Smart Communications. Hun voornaamste oplossing SmartIQ geeft je de mogelijkheid om traditionele formulieren de deur te wijzen en intelligente conversationele formulieren te verwelkomen.<\/p>\n

SmartIQ: het paradepaardje van Smart Communications<\/h3>\n

SmartIQ is een low-code enterprise formulier management oplossing. Het stelt je in staat om elk formulier proces te moderniseren. Het is daarnaast ook nog eens ontzettend gebruiksvriendelijk. Niet alleen voor je klant, maar ook voor je medewerkers.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_2,1_4″ _builder_version=”4.16″ _module_preset=”default” background_color=”#EDEDED” width=”100%” max_width=”none” custom_margin=”0px|0px|0px|0px|false|false” custom_margin_tablet=”20px||||false|false” custom_margin_phone=”20px||||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”18px|0px|29px|0px|false|false” border_color_all=”#FFFFFF” border_width_bottom=”0px” border_color_bottom=”#FFFFFF” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n

%22Laat al je klantcontactkanalen samenwerken, zodat je jouw klanten een onvergetelijke customer experience kunt bieden.%22<\/h2>\n

” content_phone=”<\/p>\n

%22Laat al je klantcontactkanalen samenwerken, zodat je jouw klanten een onvergetelijke customer experience kunt bieden.%22<\/h2>\n

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\"\"\u00a0 met De low-code formulier management oplossing van smart iq maak je formulierprocessen klantvriendelijker en moderner. \"\"<\/h2>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.18.0″ _module_preset=”default” custom_margin=”20px||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” text_font=”||||||||” text_text_color=”#4F4F4F” text_font_size=”30px” text_line_height=”1.2em” header_font_size=”21px” header_2_text_color=”#4F4F4F” width=”100%” custom_margin=”||4px|||” text_font_size_tablet=”” text_font_size_phone=”20px” text_font_size_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

SmartIQ in de praktijk<\/strong><\/h2>\n

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De oplossing van SmartIQ is breed inzetbaar voor de meest gereguleerde sectoren, zoals de financi\u00eble dienstverlening, overheidsinstanties, verzekeraars en de gezondheidszorg. Een korte opsomming waar je SmartIQ o.a. voor kunt inzetten:<\/p>\n

    \n
  • Openen van beleggingsrekeningen<\/li>\n
  • Aanvragen van een vergunningen<\/li>\n
  • Uitkering aanvragen<\/li>\n
  • Toepassingen voor persoonlijke financi\u00ebn en bankzake<\/li>\n<\/ul>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.18.0″ _module_preset=”default” custom_padding=”25px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” header_3_line_height=”1.2em” background_color=”#d6e1f6″ custom_margin=”||||false|false” custom_padding=”40px|50px|20px|50px|false|false” custom_padding_tablet=”40px|50px|20px|50px|false|false” custom_padding_phone=”40px|25px|20px|25px|false|false” custom_padding_last_edited=”on|phone” text_font_size_tablet=”” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_color_all=”#3468D0″ global_colors_info=”{}”]<\/p>\n

    Verbeter de digital form experience<\/strong><\/h3>\n

    Krijg inzicht in waar je klanten vastlopen met behulp van een analysedashboard. Gebruik data om elke vorm van interactie te personaliseren op elk apparaat, mobiel, desktop, tablet et cetera.<\/p>\n

    \n

    Wanneer je digitale formulieren personaliseert, kun je een snelle en kwalitatieve klantervaring bieden, terwijl je customer service afdeling minder vragen krijgt.<\/strong><\/p>\n<\/blockquote>\n

    [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” header_3_line_height=”1.2em” background_color=”#d6e1f6″ custom_margin=”||||false|false” custom_padding=”40px|50px|20px|50px|false|false” custom_padding_tablet=”40px|50px|20px|50px|false|false” custom_padding_phone=”40px|25px|20px|25px|false|false” custom_padding_last_edited=”on|phone” text_font_size_tablet=”” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_color_all=”#3468D0″ global_colors_info=”{}”]<\/p>\n

    Voorkom onjuiste of incomplete gegevens<\/strong><\/h3>\n

    Gebruik bestaande gegevensbronnen en bouw responsive formulieren waarin gegevens vooraf worden ingevuld, verzameld, gevalideerd en in realtime worden bijgewerkt.<\/p>\n

    \n

    Door klanten een betere digital form experience te bieden verlaag je de kans dat je klant voortijdig afhaakt.<\/strong><\/p>\n<\/blockquote>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ custom_padding_last_edited=”on|phone” _builder_version=”4.16″ _module_preset=”default” custom_margin_tablet=”” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” custom_padding_tablet=”0px||||false|false” custom_padding_phone=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” header_2_line_height=”1.2em” background_color=”#d6e1f6″ custom_margin=”||||false|false” custom_padding=”40px|50px|20px|50px|false|false” custom_padding_tablet=”40px|50px|20px|50px|false|false” custom_padding_phone=”40px|25px|20px|25px|false|false” custom_padding_last_edited=”on|phone” text_font_size_tablet=”” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_color_all=”#3468D0″ global_colors_info=”{}”]<\/p>\n

    Veilige processen die klantgegevens beschermen<\/strong><\/h3>\n

    Met de oplossing van SmartIQ kun je de gegevens van je klant optimaal beveiligen zodat je kunt voldoen aan meerdere compliance-eisen.\u00a0<\/p>\n

    \n

    Smart IQ is een ISO\/IEC 27001: 2013, SOC1, SOC2 Type II, HIPAA en FSQS gecertificeerde oplossing.
    <\/strong><\/p>\n<\/blockquote>\n

    [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” header_3_line_height=”1.2em” background_color=”#d6e1f6″ custom_margin=”||||false|false” custom_padding=”40px|50px|20px|50px|false|false” custom_padding_tablet=”40px|50px|20px|50px|false|false” custom_padding_phone=”40px|25px|20px|25px|false|false” custom_padding_last_edited=”on|phone” text_font_size_tablet=”” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” border_radii=”on|5px|5px|5px|5px” border_color_all=”#3468D0″ global_colors_info=”{}”]<\/p>\n

    Snelle end-tot-end verwerkingstijd<\/b><\/h3>\n

    Integreer geautomatiseerde workflows, zodat je agents direct over de juiste informatie beschikken en je klant dus ook beter kunnen helpen.<\/p>\n

    \n

    En dankzij de low-code gebruikersinterface kunnen afdelingen gemakkelijk zelf communicatieprocessen voor formulieren ontwerpen en onderhouden.<\/strong><\/p>\n<\/blockquote>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.16″ _module_preset=”default” custom_padding=”||||false|false” custom_padding_tablet=”0px||||false|false” custom_padding_phone=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_testimonial portrait_url=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2019\/05\/dennis_koorn.png” quote_icon=”off” portrait_width=”120px” portrait_height=”120px” _builder_version=”4.20.0″ _module_preset=”default” border_radii=”on|10px|10px|10px|10px” border_width_left=”5px” border_color_left=”#3468D0″ locked=”off” global_colors_info=”{}”]<\/p>\n

    Direct iemand spreken over de mogelijkheden van Sparkcentral by Hootsuite?<\/h4>\n

    Neem dan contact op met Dennis Koorn<\/strong><\/p>\n

    +31 06 346 58 510
    <\/span>dennis.koorn@dialoggroup.eu<\/span><\/p>\n

    [\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”on|on|on” _builder_version=”4.20.4″ _module_preset=”default” background_color=”#3468D0″ custom_margin=”||0px||false|false” custom_margin_tablet=”” custom_margin_phone=”39px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||0px||false|false” hover_enabled=”0″ disabled=”on” global_colors_info=”{}” sticky_enabled=”0″][et_pb_row column_structure=”2_5,3_5″ custom_padding_last_edited=”on|phone” _builder_version=”4.16″ _module_preset=”default” custom_margin_tablet=”” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”50px||46px||false|false” custom_padding_tablet=”||||false|false” custom_padding_phone=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/06\/Smart-communications-downlaod-1.png” title_text=”Smart communications downlaod” _builder_version=”4.17.4″ _module_preset=”default” width=”110%” module_alignment=”center” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” custom_margin=”30px||||false|false” custom_margin_tablet=”30px||||false|false” custom_margin_phone=”0px||||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

    Leveren jullie formulieren niet de gewenste resultaten op? En dragen ze niet bij aan de user experience?<\/span><\/strong><\/h3>\n

    Download de whitepaper en leer meer over de impact van formulieren op goede (en slechte) customer experiences. Laat je gegevens achter en lees direct:\u00a0<\/span><\/p>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px||0px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” custom_margin=”||-50px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n

    ANDERE PARTNERS<\/h2>\n

    ” content_phone=”<\/p>\n

    ANDERE PARTNERS<\/h2>\n

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    ANDERE\u00a0 PARTNERS<\/strong><\/h2>\n

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