{"id":15516,"date":"2021-08-02T10:48:59","date_gmt":"2021-08-02T10:48:59","guid":{"rendered":"https:\/\/dialoggroup.eu\/approach\/"},"modified":"2023-08-22T09:39:31","modified_gmt":"2023-08-22T08:39:31","slug":"approach","status":"publish","type":"page","link":"https:\/\/dialoggroup.eu\/approach\/?lang=en","title":{"rendered":"Approach"},"content":{"rendered":"

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OUR APPROACH<\/h2>\n

By setting the right processes and people in motion and deploying technology in smart ways, we take as much work as possible out of your hands.<\/p>\n

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OUR APPROACH<\/h1>\n

By setting the right processes and people in motion and deploying technology in smart ways, we take as much work as possible out of your hands.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_margin=”-13px|0px|0px|0px|false|false” custom_margin_tablet=”” custom_margin_phone=”39px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||0px|0px|false|false” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.16″ _module_preset=”default” width_tablet=”” width_phone=”100%” width_last_edited=”on|phone” max_width=”none” custom_margin=”40px||30px||false|false” custom_margin_tablet=”” custom_margin_phone=”-45px|0px|0px|0px|false|false” custom_margin_last_edited=”on|desktop” custom_padding_tablet=”” custom_padding_phone=”0px|25px|18px|25px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text disabled_on=”off|off|off” _builder_version=”4.16″ _module_preset=”default” text_font=”||||||||” text_text_color=”#4F4F4F” text_font_size=”30px” text_line_height=”1.2em” header_font_size=”21px” header_3_text_align=”center” header_3_text_color=”#4F4F4F” header_3_font_size=”30px” custom_margin=”0px|0px|0px|0px|false|false” custom_padding_tablet=”” custom_padding_phone=”25px||5px||false|false” custom_padding_last_edited=”on|phone” text_font_size_tablet=”” text_font_size_phone=”24px” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Digital Strength<\/strong><\/h3>\n

[\/et_pb_text][et_pb_text content_tablet=”<\/p>\n

What teams and techniques are involved in customer communications? Probably a lot. From the \u2018my environment\u2019, to sending a new policy or marketing email. Each time a different process, different system. That makes change difficult. We all know that things can be done more conveniently or better, but how?<\/p>\n

\n

That\u2019s where we come in. We get the right processes and people moving. We use technology in a smart way. And we take as much work as possible off your hands, so that your colleagues can continue to do their work without interruption. This is how we accelerate your processes with minimal impact.<\/p>\n

” content_phone=”<\/p>\n

What teams and techniques are involved in customer communications? Probably a lot. From the \u2018My Environment\u2019, to sending a new policy or marketing email. Each time a different process, different system. That makes change difficult. We all know that things can be done more conveniently or better, but how?<\/p>\n

That\u2019s where we come in. We get the right processes and people moving. We use technology in a smart way. And we take as much work as possible off your hands, so that your colleagues can continue to do their work without interruption. This is how we accelerate your processes with minimal impact.<\/p>\n

” content_last_edited=”on|phone” module_id=”INNOVEREN-ZONDER-ZORGEN-OVER-VEILIGHEID” _builder_version=”4.16″ _module_preset=”default” header_line_height=”1.3em” header_4_text_color=”#4F4F4F” header_4_font_size=”20px” width=”100%” module_alignment=”center” custom_margin=”0px||||false|false” custom_padding=”16px|0px||0px|false|false” global_colors_info=”{}”]<\/p>\n

What teams and techniques are involved in customer communications? Probably a lot. From the \u2018my environment\u2019, to sending a new policy or marketing email. Each time a different process, different system. That makes change difficult. We all know that things can be done more conveniently or better, but how?<\/p>\n

That’s where we come in. We get the right processes and people moving. We use technology in a smart way. And we take as much work as possible off your hands, so that your colleagues can continue to do their work without interruption. This is how we accelerate your processes with minimal impact.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”3_5,2_5″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.16″ _module_preset=”default” background_color=”rgba(52,104,208,0.11)” width=”100%” max_width=”none” module_alignment=”center” custom_margin=”0px|0px||0px|false|false” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding=”0px|0px|0px|0px|false|false” custom_css_main_element=”align-self: center;” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.16″ _module_preset=”default” background_enable_color=”off” custom_padding=”0px||||false|false” border_color_all=”RGBA(52,104,208,0.11)” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2021\/10\/klantinteractielaag_ENG.png” alt=”Customer Interaction Layer | Dialog Groep” title_text=”Customer interaction layer _ ENG” align=”center” force_fullwidth=”on” src_tablet=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2021\/10\/klantinteractielaag_ENG.png” src_phone=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2021\/10\/klantinteractielaag_ENG.png” src_last_edited=”on|phone” show_bottom_space_tablet=”” show_bottom_space_phone=”” show_bottom_space_last_edited=”on|phone” _builder_version=”4.16″ _module_preset=”default” background_color=”RGBA(0,0,0,0)” min_height=”90%” custom_margin=”|0px|3px|0px|false|false” custom_padding=”50px|0px|45px|30px|false|false” custom_padding_tablet=”|20px||20px|false|false” custom_padding_phone=”35px|10px|0px|10px|false|false” custom_padding_last_edited=”on|desktop” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.16″ _module_preset=”default” background_enable_color=”off” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_text content_tablet=”” content_phone=”<\/p>\n

A FLEXIBLE CUSTOMER INTERACTION LAYER<\/h2>\n

Few processes demand more from your company than customizing its business software. You take that step carefully. And we help you to achieve this.<\/p>\n

We set up a customer interaction layer that integrates with your existing infrastructure. No large-scale revision of systems, no standalone solution or maintenance-intensive custom-made functionalities. But smart links with current systems, by software that does what it is made for. With this, we provide control and ownership at a central location in your organization. With interactions across all communication channels.<\/p>\n

” content_last_edited=”on|phone” _builder_version=”4.16″ _module_preset=”default” max_width=”100%” custom_margin=”0px|0px|0px|110px|false|false” custom_margin_tablet=”” custom_margin_phone=”|25px||25px|false|false” custom_margin_last_edited=”on|desktop” custom_padding=”39px|105px||0px|false|false” custom_padding_tablet=”” custom_padding_phone=”|25px||25px|false|false” custom_padding_last_edited=”on|phone” module_alignment_tablet=”” module_alignment_phone=”center” module_alignment_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

A FLEXIBLE CUSTOMER INTERACTION LAYER<\/h2>\n

Few processes demand more from your company than customizing its business software. You take that step carefully. And we help you to achieve this.<\/p>\n

We set up a customer interaction layer that integrates with your existing infrastructure. No large-scale revision of systems, no standalone solution or maintenance-intensive custom-made functionalities. But smart links with current systems, by software that does what it is made for. With this, we provide control and ownership at a central location in your organization. With interactions across all communication channels.<\/p>\n

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EEN CYCLISCHE AANPAK<\/h2>\n

Van ons geen indrukwekkende powerpoint slides met abstracte doelstellingen. Wij komen met een concrete roadmap en komen samen tot de doelstelling. Met jullie bestaande systemen en processen als uitgangspunt.<\/p>\n

” content_phone=”<\/p>\n

EEN CYCLISCHE AANPAK<\/h2>\n

Van ons geen indrukwekkende powerpoint slides met abstracte doelstellingen. Wij komen met een concrete roadmap en komen samen tot de doelstelling. Met jullie bestaande systemen en processen als uitgangspunt.<\/p>\n

” content_last_edited=”on|tablet” module_id=”INNOVEREN-ZONDER-ZORGEN-OVER-VEILIGHEID” _builder_version=”4.16″ _module_preset=”default” header_font_size=”26px” header_line_height=”1.3em” header_2_font_size=”30px” header_4_text_color=”#4F4F4F” header_4_font_size=”20px” width=”100%” max_width_tablet=”” max_width_phone=”100%” max_width_last_edited=”on|phone” module_alignment=”center” custom_margin=”0px||0px||false|false” custom_padding=”249px|0px||67px|false|false” custom_padding_tablet=”30px||||false|false” custom_padding_phone=”10px|25px||25px|false|false” custom_padding_last_edited=”on|tablet” global_colors_info=”{}”]<\/p>\n

A CYCLICAL APPROACH<\/h2>\n

Don\u2019t expect impressive PowerPoint slides with abstract objectives from us. We come up with a concrete roadmap and arrive at the objective together. With your existing systems and processes as a starting point.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/dialoggroup.eu\/ons-proces\/” button_text=”VIEW OUR PROCESS” button_alignment=”left” button_alignment_tablet=”center” button_alignment_phone=”center” button_alignment_last_edited=”on|phone” _builder_version=”4.16″ _module_preset=”default” custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#2d62ca” button_border_width=”0px” button_border_radius=”3px” button_letter_spacing=”1px” button_use_icon=”off” custom_margin=”3px|0px|0px|63px|false|false” custom_margin_tablet=”|||2px|false|false” custom_margin_phone=”25px|0px|24px|0px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”7px|30px|7px|30px|false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|phone” box_shadow_style=”preset2″ global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#3468D0″ button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on” button_border_color__hover_enabled=”on|hover” button_border_color__hover=”#3468D0″ button_border_width__hover_enabled=”on|hover” button_border_width__hover=”2px”][\/et_pb_button][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/03\/proces_ENG-1.png” title_text=”proces_ENG (1)” disabled_on=”on|on|off” _builder_version=”4.16″ _module_preset=”default” width=”75%” module_alignment=”center” custom_margin_tablet=”” custom_margin_phone=”-25px||||false|false” custom_margin_last_edited=”on|phone” custom_padding_tablet=”” custom_padding_phone=”|5px||5px|false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” background_color=”rgba(52,104,208,0.11)” module_alignment=”center” custom_padding=”||3px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” max_width=”none” module_alignment=”center” custom_margin_tablet=”” custom_margin_phone=”-10px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px|0px|15px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n

You’re not alone<\/span><\/h3>\n

Our experienced consultants are here for you. Whether you need someone who understands your IT architecture, who can empathize with customers or just someone who can help with practical maintenance. We help you. And go the extra mile.<\/p>\n

” content_phone=”<\/p>\n

You’re not alone<\/span><\/h3>\n

Our experienced consultants are here for you. Whether you need someone who understands your IT architecture, who can empathize with customers or just someone who can help with practical maintenance. We help you. And go the extra mile.<\/p>\n

” content_last_edited=”on|tablet” module_id=”INNOVEREN-ZONDER-ZORGEN-OVER-VEILIGHEID” _builder_version=”4.16″ _module_preset=”default” header_line_height=”1.3em” header_3_text_color=”#3468D0″ header_3_font_size=”30px” header_4_text_color=”#4F4F4F” header_4_font_size=”20px” width=”100%” module_alignment=”center” custom_margin=”-35px||||false|false” custom_padding=”33px|0px||0px|false|false” global_colors_info=”{}”]<\/p>\n

You’re not alone<\/span><\/h3>\n

Our experienced consultants are here for you. Whether you need someone who understands your IT architecture, who can empathize with customers or just someone who can help with practical maintenance. We help you. And go the extra mile.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/dialoggroup.eu\/diensten\/” button_text=”OUR SERVICES” button_alignment=”center” _builder_version=”4.16″ _module_preset=”default” custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#2d62ca” button_border_radius=”3px” button_letter_spacing=”1px” button_use_icon=”off” custom_margin=”0px|0px|60px|0px|false|false” custom_padding=”|30px||30px|false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|phone” box_shadow_style=”preset2″ global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#3468D0″ button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on” button_border_color__hover_enabled=”on|hover” button_border_color__hover=”#3468D0″ button_border_width__hover_enabled=”on|hover” button_border_width__hover=”2px”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.19.1″ _module_preset=”default” border_width_top=”10px” border_color_top=”#E9EEFA” border_width_bottom=”10px” border_color_bottom=”#E9EEFA” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2022\/06\/Clipboard-1.png” title_text=”Clipboard (1)” _builder_version=”4.17.4″ _module_preset=”default” transform_rotate=”0deg|0deg|-1deg” width=”76%” module_alignment=”right” box_shadow_style=”preset2″ box_shadow_horizontal=”4px” box_shadow_blur=”9px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

FROM CUSTOMER ORIENTED THINKING TO CUSTOMER-CENTRIC ACTION<\/strong><\/h2>\n

Download the free whitepaper<\/span><\/h4>\n

In this white paper we help you on your way with the biggest challenges of the moment: complex organizational structures, a complex IT landscape and poor quality of (customer) data:<\/p>\n

[\/et_pb_text][et_pb_code _builder_version=”4.21.0″ _module_preset=”default” custom_margin=”||||false|false” global_colors_info=”{}”]<\/p>\n

Please accept marketing-cookies<\/a> to use this form.<\/div>\n

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