{"id":15371,"date":"2021-07-28T15:19:38","date_gmt":"2021-07-28T15:19:38","guid":{"rendered":"https:\/\/dialoggroup.eu\/solutions\/"},"modified":"2023-08-22T09:28:14","modified_gmt":"2023-08-22T08:28:14","slug":"solutions","status":"publish","type":"page","link":"https:\/\/dialoggroup.eu\/solutions\/?lang=en","title":{"rendered":"Solutions"},"content":{"rendered":"

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Information must be available in person, relevantly and through the right medium, anytime, anywhere.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” background_color=”rgba(52,104,208,0.24)” module_alignment=”center” custom_margin=”-1px|0px|0px|0px|false|false” custom_padding=”1px|0px|0px|0px|false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” module_alignment=”center” custom_margin=”69px|auto|-25px|auto|false|false” custom_margin_tablet=”” custom_margin_phone=”12px||-25px||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.6″ _module_preset=”default” custom_margin=”0px||-54px||false|false” global_colors_info=”{}”]<\/p>\n

Technology makes digital personal<\/h1>\n

It is no longer enough to ‘just’ adequately handle customer communications. A customer expects more. A personal experience and the feeling of being appreciated are key. This means that information must be personal, relevant and available through the right medium, anytime and anywhere. How can you achieve this if you have millions of customers and still want to remain personal?<\/p>\n

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BENEFITS<\/h2>\n

MARKETING & INNOVATION<\/strong><\/h2>\n

Stronger customer loyalty and more distinctive character<\/p>\n

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[\/et_pb_text][et_pb_button button_url=”https:\/\/dialoggroup.eu\/solutions-for-marketing-and-innovation\/?lang=en” button_text=”SOLUTIONS” button_alignment=”center” _builder_version=”4.16″ _module_preset=”default” custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#2d62ca” custom_margin=”-97px|||0px|false|false” custom_margin_tablet=”” custom_margin_phone=”-80px|||0px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”|50px||50px|false|false” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][dsm_perspective_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2021\/03\/coding-man-w756.jpg” use_overlay=”on” hover_overlay_color=”rgba(45,98,202,0.41)” use_icon=”off” align=”center” module_class=”et-zoom-in” _builder_version=”4.16″ _module_preset=”default” width=”80%” custom_margin=”63px||||false|false” custom_margin_tablet=”” custom_margin_phone=”80px||||false|false” custom_margin_last_edited=”on|phone” animation_style=”fade” box_shadow_style=”preset2″ global_colors_info=”{}” max_width__hover_enabled=”on|hover” max_width__hover=””][\/dsm_perspective_image][et_pb_text _builder_version=”4.17.6″ _module_preset=”default” background_color=”#ffffff” text_orientation=”center” width=”80%” module_alignment=”center” min_height=”100px” height=”1000px” max_height=”250px” custom_margin=”0px|0px|||false|false” custom_padding=”24px|10px||10px|false|false” box_shadow_style=”preset2″ global_colors_info=”{}”]<\/p>\n

BENEFITS<\/h2>\n

IT<\/strong><\/h2>\n

Lower costs, secure customer interaction, GDPR compliant and with faster results.<\/p>\n

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[\/et_pb_text][et_pb_button button_url=”https:\/\/dialoggroup.eu\/it-solutions\/?lang=en” button_text=”SOLUTIONS” button_alignment=”center” _builder_version=”4.16″ _module_preset=”default” custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#2d62ca” custom_margin=”-97px||||false|false” custom_margin_tablet=”” custom_margin_phone=”-80px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”|50px||50px|false|false” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][dsm_perspective_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2021\/03\/young-woman-with-microphone-working-record-studio-W755.jpg” use_overlay=”on” hover_overlay_color=”rgba(45,98,202,0.41)” use_icon=”off” align=”center” module_class=”et-zoom-in” _builder_version=”4.16″ _module_preset=”default” width=”80%” module_alignment=”center” custom_margin=”63px|19px||-1px|false|false” custom_margin_tablet=”” custom_margin_phone=”80px|19px||-1px|false|false” custom_margin_last_edited=”on|phone” animation_style=”fade” box_shadow_style=”preset2″ global_colors_info=”{}” max_width__hover_enabled=”on|hover” max_width__hover=””][\/dsm_perspective_image][et_pb_text _builder_version=”4.17.6″ _module_preset=”default” background_color=”#ffffff” text_orientation=”center” width=”80%” module_alignment=”center” min_height=”100px” height=”1000px” max_height=”250px” custom_margin=”0px|0px||-1px|false|false” custom_margin_tablet=”” custom_margin_phone=”0px|0px|0px|-1px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”24px|10px||10px|false|false” box_shadow_style=”preset2″ global_colors_info=”{}”]<\/p>\n

BENEFITS<\/h2>\n

CUSTOMER SERVICE<\/strong><\/h2>\n

Put customers in control with digital self-service and 24\/7 accessibility to manage their own affairs.<\/p>\n

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[\/et_pb_text][et_pb_button button_url=”https:\/\/dialoggroup.eu\/customer-service-solutions\/?lang=en” button_text=”SOLUTIONS” button_alignment=”center” _builder_version=”4.16″ _module_preset=”default” custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#2d62ca” custom_margin=”-97px||||false|false” custom_margin_tablet=”” custom_margin_phone=”-77px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”|50px||50px|false|false” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.16″ _module_preset=”default” module_alignment=”center” custom_margin_tablet=”” custom_margin_phone=”0px|0px|0px|0px|false|false” custom_margin_last_edited=”on|phone” custom_padding_tablet=”” custom_padding_phone=”0px|0px|0px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https:\/\/dialoggroup.eu\/aanpak\/” button_text=”DISCOVER OUR APPROACH” button_alignment=”center” _builder_version=”4.16″ _module_preset=”default” custom_button=”on” button_border_width=”2px” button_letter_spacing=”0px” custom_margin=”45px||16px||false|false” custom_margin_tablet=”” custom_margin_phone=”40px|0px|29px|0px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”||4px||false|false” custom_padding_tablet=”” custom_padding_phone=”6px|10px||10px|false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” background_color=”RGBA(0,0,0,0)” width=”100%” max_width=”none” module_alignment=”center” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”0px|0px|29px|0px|false|false” border_width_all=”2px” border_color_all=”#FFFFFF” border_width_bottom=”0px” border_color_bottom=”#FFFFFF” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.6″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#3468D0″ header_4_text_color=”#3468D0″ background_color=”#FFFFFF” width=”100%” max_width=”100%” custom_margin=”||-50px||false|false” custom_padding=”28px||18px||false|false” border_color_all=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

THE BENEFITS<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ use_custom_gutter=”on” gutter_width=”1″ _builder_version=”4.16″ _module_preset=”default” background_color=”#3468D0″ width=”auto” max_width=”none” max_width_tablet=”” max_width_phone=”” max_width_last_edited=”on|desktop” module_alignment=”center” custom_margin=”23px||0px||false|false” custom_margin_tablet=”” custom_margin_phone=”8px||0px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” border_color_all=”#ffffff” global_colors_info=”{}”][et_pb_blurb image=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2023\/05\/klanten-binden-621-500-White.png” alt=”Klanten binden | Dialog Group” image_icon_width=”29%” content_max_width=”552px” module_class=”et-zoom-in” _builder_version=”4.21.0″ _module_preset=”default” body_text_color=”#ffffff” body_font_size=”21px” background_color=”#3468D0″ width=”100%” module_alignment=”center” height=”350px” height_tablet=”” height_phone=”” height_last_edited=”on|phone” max_height=”1000px” custom_margin=”|-107px|-15px|-25px|false|false” custom_padding=”63px||27px||false|false” animation_style=”zoom” link_option_url=”#Stronger-customer-loyalty” border_width_all=”1px” border_color_all=”#FFFFFF” border_width_right=”2px” border_color_right=”#ffffff” border_radii_tablet=”” border_radii_phone=”” border_radii_last_edited=”on|phone” image_max_width=”29%” global_colors_info=”{}” width__hover_enabled=”off|hover” width__hover=”118%”]<\/p>\n

Stronger customer loyalty<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb image=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2023\/05\/kosten-te-reduceren-1-654-500-white.png” alt=”Kosten te reduceren | Dialog Group” image_icon_width=”29%” content_max_width=”552px” module_class=”et-zoom-in” _builder_version=”4.21.0″ _module_preset=”default” body_text_color=”#ffffff” body_font_size=”21px” background_color=”#3468D0″ width=”100%” module_alignment=”center” height=”350px” height_tablet=”” height_phone=”” height_last_edited=”on|phone” max_height=”1000px” custom_margin=”|-107px|-15px|-25px|false|false” custom_padding=”63px||27px||false|false” animation_style=”zoom” link_option_url=”#Lower-costs” border_width_all=”1px” border_color_all=”#FFFFFF” border_width_right=”2px” border_color_right=”#ffffff” border_radii_tablet=”” border_radii_phone=”” border_radii_last_edited=”on|phone” image_max_width=”29%” global_colors_info=”{}” width__hover_enabled=”off|hover” width__hover=”118%”]<\/p>\n

Lower costs<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb image=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2023\/05\/Oplossingen-sneller-resultaat-500-white-273.png” alt=”Oplossingen sneller resultaat | dialog Group” image_icon_width=”29%” content_max_width=”552px” module_class=”et-zoom-in” _builder_version=”4.21.0″ _module_preset=”default” body_text_color=”#ffffff” body_font_size=”21px” background_color=”#3468D0″ width=”100%” width_tablet=”” width_phone=”” width_last_edited=”on|desktop” module_alignment=”center” height=”350px” height_tablet=”” height_phone=”” height_last_edited=”on|phone” max_height=”1000px” custom_margin=”|-107px||-50px|false|false” custom_padding=”63px||27px||false|false” animation_style=”zoom” link_option_url=”#Faster-results” border_width_all=”1px” border_color_all=”#FFFFFF” border_width_right=”2px” border_color_right=”#ffffff” border_radii_tablet=”” border_radii_phone=”” border_radii_last_edited=”on|phone” image_max_width=”29%” global_colors_info=”{}” width__hover_enabled=”off|hover” width__hover=”118%”]<\/p>\n

Faster results<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb image=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2023\/05\/Oplossinge-onderscheidend-500-white-1026.png” alt=”Oplossinge Onderscheidend | Dialog Group” image_icon_width=”29%” content_max_width=”552px” module_class=”et-zoom-in” _builder_version=”4.21.0″ _module_preset=”default” body_text_color=”#ffffff” body_font_size=”21px” background_color=”#3468D0″ width=”100%” module_alignment=”center” height=”350px” height_tablet=”” height_phone=”” height_last_edited=”on|phone” max_height=”1000px” custom_margin=”|-107px||-75px|false|false” custom_padding=”63px||27px||false|false” animation_style=”zoom” link_option_url=”#More -distinctiveness” border_width_all=”1px” border_color_all=”#FFFFFF” border_width_right=”2px” border_color_right=”#FFFFFF” border_radii_tablet=”” border_radii_phone=”” border_radii_last_edited=”on|phone” image_max_width=”29%” global_colors_info=”{}” width__hover_enabled=”off|hover” width__hover=”118%”]<\/p>\n

More distinctiveness<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” module_id=”Stronger-customer-loyalty” _builder_version=”4.16″ _module_preset=”default” width=”auto” max_width=”none” module_alignment=”center” custom_margin=”0px|0px|0px|0px|false|false” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding=”0px|0px|0px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_css_main_element=”align-self: center;” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2021\/03\/group-people-working-out-business-plan-office-950×500-1.jpg” force_fullwidth=”on” disabled_on=”off|on|on” _builder_version=”4.16″ _module_preset=”default” custom_margin_tablet=”” custom_margin_phone=”-16px||||false|false” custom_margin_last_edited=”on|phone” custom_padding_tablet=”” custom_padding_phone=”||15px||false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][et_pb_text content_tablet=”” content_phone=”<\/p>\n

Stronger customer loyalty<\/h1>\n

Good digital customer interaction ensures clarity and quick handling of process steps that you make your customer go through. This goes far beyond triggers from your systems that send emails. You want to digitally take your customer by the hand and guide them through each stage of the customer journey. Our solutions take care of this.<\/p>\n

” content_last_edited=”on|phone” disabled_on=”off|off|off” _builder_version=”4.17.6″ _module_preset=”default” width=”100%” module_alignment=”center” custom_padding=”0px|25px||45px|false|false” custom_padding_tablet=”” custom_padding_phone=”0px|18px||19px|false|false” custom_padding_last_edited=”on|phone” header_font_size_tablet=”” header_font_size_phone=”28px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Stronger customer loyalty<\/h2>\n

Good digital customer interaction ensures clarity and quick handling of process steps that you make your customer go through. This goes far beyond triggers from your systems that send emails. You want to digitally take your customer by the hand and guide them through each stage of the customer journey. Our solutions take care of this.<\/p>\n

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[\/et_pb_text][et_pb_button button_url=”https:\/\/dialoggroup.eu\/oplossingen-voor-klantenservice\/” button_text=”SOLUTIONS” button_alignment=”center” _builder_version=”4.16″ _module_preset=”default” custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#2d62ca” button_border_radius=”3px” button_use_icon=”off” custom_margin=”15px|0px||0px|false|false” custom_margin_tablet=”” custom_margin_phone=”15px|0px|15px|0px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”|30px||30px|false|false” box_shadow_style=”preset2″ global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#3468D0″ button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”RGBA(0,0,0,0)” button_bg_enable_color__hover=”on” button_border_color__hover_enabled=”on|hover” button_border_color__hover=”#3468D0″ button_border_width__hover_enabled=”on|hover” button_border_width__hover=”2px”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_css_main_element=”align-self: center;” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2021\/03\/group-people-working-out-business-plan-office-950×500-1.jpg” force_fullwidth=”on” disabled_on=”on|off|off” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” module_id=”Lower-costs” _builder_version=”4.16″ _module_preset=”default” background_color=”rgba(52,104,208,0.13)” width=”auto” max_width=”none” module_alignment=”center” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_css_main_element=”align-self: center;” global_colors_info=”{}”][et_pb_image src=”https:\/\/dialoggroup.eu\/wp-content\/uploads\/2021\/04\/pexels-anna-shvets-3727457-960×500-1.jpg” force_fullwidth=”on” _builder_version=”4.16″ _module_preset=”default” module_alignment=”right” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_css_main_element=”align-self: center;” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.6″ _module_preset=”default” header_font_size=”28px” module_alignment=”center” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding=”0px|25px||45px|false|false” custom_padding_tablet=”” custom_padding_phone=”15px|18px||18px|false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Lower costs<\/h2>\n

Reusability of content and logic with real-time data integration ensure the lowest imaginable cost per customer interaction or communication. By setting up end-to-end digital customer journeys and offering digital self-service, we reduce the pressure on call center, web care and IT.<\/p>\n

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Faster results<\/h2>\n

By applying our knowledge on how to improve customer interaction, all customer journeys can be realized faster and frictionless than you think. Increasing customer engagement is the ultimate goal and doesn’t have to be complicated. And the best part is: you can just keep doing your job, we’ll take care of it for you.<\/p>\n

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More distinctiveness<\/h2>\n

By smartly designing our data-driven solutions in your organization, we ensure an ultimate personal experience for your customers, business and employees. Through smart use of data, customers also feel digitally recognized, because they are addressed personally. In addition, you assist them in the way that appeals to them. As a result, your employees can focus on real personal customer contact.<\/p>\n

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FROM CUSTOMER ORIENTED THINKING TO CUSTOMER-CENTRIC ACTION<\/strong><\/h2>\n

Download the free whitepaper<\/span><\/h4>\n

In this white paper we help you on your way with the biggest challenges of the moment: complex organizational structures, a complex IT landscape and poor quality of (customer) data:<\/p>\n

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