Presentations & Video Registrations #FOCI2020
Download links to available presentations & video registrations:
Why Digital Experience businesses will be better prepared for the new reality
Kasper Rose
CEO of Aspire
CEO of Aspire
Customer case Star-shl: a chatbot in 1 week
Antoinette Tekstra
Head of department at Customer Contact Centre
Star-SHL
Star-SHL
Customer Case NN: Transition to Customer Engagement
Edwin Nuijten &
Edgar van Waardenburg
National Nederlanden
Edgar van Waardenburg
National Nederlanden
How to create two-way customer conversations in the “contactless” world
Neal Keene
Field CTO
Smart Communications
Field CTO
Smart Communications
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