Took place on: 02-06-2022 | Duration: 30 minutes
Learn how to make digital payment and collection processes more personal and customer-friendly in fewer steps. Resulting in satisfied customers and cost savings.
WHAT WILL YOU LEARN DURING THIS WEBINAR?
Payment and collection processes are often not experienced as customer-friendly. They are impersonal and not understandable to everyone. A shame, because your customers want to be treated as people, not as numbers. At the same time, you as an organization also face challenges. Payments are not received on time, customer service is busy answering questions and contact with non-paying customers proves to be labor intensive. But if you want to automate your payment and collection processes, you will encounter several IT challenges.
Fortunately, there is a solution. During this webinar we will explain to you how you can make payment and collection processes more personal and simpler. We demonstrate what your future payment and/or collection processes could look like using video, voice and chatbot technology over modern messaging channels such as WhatsApp or Facebook Messenger. And finally, we also show how you can manage a successful implementation based on a good roadmap.
Do you recognize this?
But do you want this?
Speakers
Tobias van der Velde
Business Consultant – Dialog Group
Dennis Kleijne
Application consultant – Dialog Group
Alexander Adema
Account executive – Chatlayer.ai
Request the webinar recording free of charge
Leave your details and we will send you the recording of the webinar and the accompanying information sheets as soon as possible.
