Blogs, white papers,
webinars & events
As Dialog Group we would like to inspire our customers and partners with topics such as customer experience, digital customer interaction, artificial intelligence, accessibility, compliance and much more. Use our search bar with your topic of choice, or get inspired and scroll through our content.
Blog
Press release: Dialog Group strengthens pan-European position with strategic acquisition of M2SC Italy
Dialog Group developed a smart Digital Colleague for CROP that guides clients step-by-step through their tax return and automatically handles documents, questions, and data processing.
How CROP automated 80% of their repetitive work and served their customers faster and more accurately with a Digital Colleague.
Dialog Group developed a smart Digital Colleague for CROP that guides clients step-by-step through their tax return and automatically handles documents, questions, and data processing.
Why even insurers no longer dare to take the risk of AI
Dialog Group implemented a smart iDEAL integration with QR codes in letters and clickable links in emails for this insurer. The result? Customers can now pay with one click of a button, without complicated manual transfers.
AI in customer relationships: sometimes it works, sometimes it doesn't. Discover our tips and tricks here.
Dialog Group implemented a smart iDEAL integration with QR codes in letters and clickable links in emails for this insurer. The result? Customers can now pay with one click of a button, without complicated manual transfers.
From months of waiting to immediate results
Dialog Group implemented a smart iDEAL integration with QR codes in letters and clickable links in emails for this insurer. The result? Customers can now pay with one click of a button, without complicated manual transfers.
From mediocre chatbot to good help: the step towards conversational AI 2.0
More and more companies are using chatbots to handle customer questions quickly and efficiently. The goal is clear: help your customer directly and reduce the pressure on customer service.
Whitepapers
More news soon!
Webinars
Webinar recording | Fast and effective customer contact via WhatsApp? Your Digital Colleague will arrange this
Discover in our webinar how the digital colleague can transform your company. Learn the latest trends and technologies for a more efficient workflow.
Recording of webinar: Personal and customer-friendly invoicing and collection
During this webinar we will explain to you how you can make payment and collection processes more personal and simpler. Automated from start to finish and via your customer's preferred channel. So what are you waiting for? Improve customer satisfaction, avoid repetitive actions and save costs by automating more. Join this webinar.
