On November 11th Chris Hall and Greg Van den Heuvel from Precisely to the Netherlands. With iTWire they talked about how using data and AI can help companies prepare for the next generation of customer experiences.
In this executive session they explain how data analytics can help companies predict future customer experiences, so they can be better prepared. Accurate data processing enables organizations to deliver personalized and predictive services, increasing customer satisfaction and loyalty. The importance of using real-time data and AI is emphasized to gain these insights and achieve competitive advantage in an ever-changing marketplace.
Events
12.30 a.m. – 13.15 p.m.
Welcome & Lunch
13.15 a.m. – 13.45 p.m.
Introduction
Host: Patrick Roelandt, Managing Director & Co-owner Dialog Group
13.45 a.m. – 14.30 p.m.
Precisely Strategic Vision
Greg Van den Heuvel, EVP and General Manager, Precisely Engage
14.30 a.m. – 15.00 p.m.
Harnessing Data & AI to Drive Next-Generation Customer Experiences
Greg Van den Heuvel, EVP and General Manager, Precisely Engage
15.00 a.m. – 15.30 p.m.
Roundtable Conversation Topics
Topics: Transforming data into customer centric modernized value, Speed to Market, Operational Efficiency & Compliance
15.30 a.m. – 16.00 p.m.
Drinks & bites
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Attention: places for this event are limited.
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