Bunnik/Marburg – February 3, 2022 – Dialog Group, a solutions integrator in the field of customer interaction, has started a new branch in Marburg, Germany. In addition to the Netherlands, Belgium and Luxembourg, the solutions integrator also offers its customer communication solutions and services in the Netherlands DACHregion: Germany, Austria and Switzerland.
Dialog Group has developed in recent years into a strong solutions integrator in the field of customer interaction and customer communication (CCM). For both enterprise and top SME organizations. This has already laid a good foundation for international growth.
Patrick Roelandt: 'The digitalization drive in Germany has accelerated since the corona pandemic. We think we can add a lot of value to this based on the knowledge and years of experience we have gained.'
Germany is facing a digitalization battle
According to Patrick Roelandt, general manager Dialog Group, Germany is on the eve of a digitalization battle. Patrick: 'The digitalization drive in Germany has accelerated since the corona pandemic. We think we can add a lot of value to this based on the knowledge and years of experience we have gained. Hence our tagline 'digital interaction made easy'.'
Focus on experience and growth
Patrick Roelandt expects the branch in Germany to grow in the coming years: 'There is already a first customer and various discussions are underway. We also receive strong support from our main supplier Precisely.
New German colleague: Achim Schuch
The branch is managed by Achim Schuch, which has been active in the German CCM market for almost 20 years. He has worked for Unisys, HP and Crawford Tech, among others. Achim: 'I know Dialog Group for years and see the opportunity to combine my knowledge of the German market and developments there with the company's knowledge, partnerships and technology. We also share the same norms and values. In the DACHregion, the decisiveness, speed and flexibility of Dialog Group make the difference. I am convinced that this is a successful combination.'
In connection with this new step towards the DACHregion, the Dutch trade name of Dialog Group will be changed to English Dialog Group.
* The translations on this website are provided by G-Translate from Dutch
