Privacy statement

1. General information

A.Privacy

• Dialog Group takes your privacy seriously. We process your personal data when you use our website, our services or because you provide this data to us yourself.
• In the sense of the General Data Protection Regulation (GDPR). Dialog Group the so-called controller.

B. Summary

• We make every effort to process the personal data you have provided to us with care. With this privacy statement we offer you a transparent and clear overview of:
• For what purpose we process your personal data;
• Which personal data we can process about you;
• How long we will keep your personal data;
• Which (sub)processors we use when processing your personal data;
• What rights you have under the GDPR with regard to the processing by Dialog Group s, 
• What are the measures we take to protect your personal data.

2. Personal data that we process

A. The following data is collected via the website:

• First and last name
• E-mail
• Phone number
• Other personal data that you actively provide when contacting us
• Location data
• Information about your activities on our website
• IP address
• Internet browser and device type

3. Special and/or sensitive personal data that we process

A. Minor

1. Our website and services do not intend to collect data about website visitors who are younger than 16 years of age, with the exception of written permission from parents or guardians. Dialog Group cannot check whether a visitor is older than 16 years old, so we recommend that parents be involved in their children's online activities. In this way we can together prevent data about children from being collected without parental consent.

B. Contact us if you suspect an error

1. If you are convinced that we have collected personal data about a minor without the aforementioned consent, please contact us via info@dialoggroup.eu. We will then immediately delete this information.

4. Why and for how long we need data

A. Dialog Group processes your personal data for the following purposes:

• To be able to email you if this is necessary to provide our services;
• To send you our newsletter when you have registered for it;
• To send you information if requested in response to the contact form and finally;
• Analyze your behavior on the website in order to improve our website and tailor it to your preferences.

B. Retention periods

• Dialog Group will not retain your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. If you would like information about our retention periods in your specific case, please contact us via: info@dialoggroup.eu

5. Processing by third parties

• In addition to any cookies we use, as stated in our cookie statement, we share the data we collect from you on this website with the following third parties:
• Google
• We have made good agreements with the above processors. We force these third parties to maintain at least the same level of security of personal data as we offer you as controller.

6. Map your website visit

A.Cookies

1. Dialog Group uses cookies. There are different types:
   
1. Functional cookies: These are cookies with a purely technical functionality. These ensure that the website works properly; for example, your preferred settings can be remembered. We can also use this to optimize our website and our services via the website.
2. Analytical cookies from third parties: These cookies can track your surfing behavior. These cookies are placed when analytical service providers are used, such as Google Analytics.
3. tracking cookies: These cookies are placed by an external party. By reading the cookies, the advertiser recognizes you when you visit a site in which he is also involved. If you continue browsing, personalized advertisements may be shown. These cookies can also track your surfing behavior, allowing these parties to build up a very specific profile. This profile can be so detailed that it constitutes personal data.

B. What if you don't like cookies

1. Your cookie settings are set by you on your first visit to our website. All non-functional cookies can be refused per category. Placement of cookies, other than functional or anonymous, analytical cookies, only takes place after an active action by you as a visitor. You can change your settings at any time via our website.

7. View, modify or delete data

A. Your rights

1. You have the right to:
   1. to view your personal data;
   2. submit a request for correction of data;
   3. to request that we process less data;
   4. request deletion of your data;
   5. to have your data transferred to someone else;
   6. submit a complaint as further described in Article 8.
2. If you have any questions or comments about the data processing of Dialog Group If you have any, please send a request to info@dialoggroup.eu
3. Dialog Group wants to be sure that the request for access has been made by you. We therefore kindly ask you to send a copy of your proof of identity together with your request for access, correction or deletion. To protect your privacy requests Dialog Group you to black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) in this copy.
4. Dialog Group will respond to your request as quickly as possible, but in any case within four weeks.

8. Right to Complaint

A. Internal treatment

1. If you have complaints about the way in which (personal) data is processed, this will help Dialog Group We would like to help resolve this through mutual agreement. Please direct your complaint to info@dialoggroup.eu for initial handling.

B. Dutch Data Protection Authority

1. Under the General Data Protection Regulation, you have the right to file a complaint with the Dutch Data Protection Authority about our processing of your personal data. You can contact the Dutch Data Protection Authority for this. More information about your right to complain can be found at: https://autoriteitpersoonsgegevens.nl/nl/zelf-doen/privacyrechten/klacht-over-gebruik-persoonsgegevens

9. Security of communications through SSL - encryption

A.SSL

1. Used to protect you as a website visitor Dialog Group secure encryption technologies. With SSL (Secure Socket Layer), your personal data is encrypted and used on our site (so it is not visible to third parties). This way you can be sure that your data will only be visible to you and our server.
2. We use SSL encryption in all parts of our site where your data is used, such as when completing the contact form. You can check and recognize this yourself. When you are on an encrypted section of our site, you will see a lock symbol appear in the bottom right or top left of your browser. In addition, the URL also changes from http:// to https://, which also indicates that the page is secured.

B. We take security seriously

1. Dialog Group takes the protection of your data very seriously and therefore takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe that your data is not properly secured or if there are indications of misuse, please contact us immediately via info@dialoggroup.eu.
   

10. Changes to this privacy statement

A. Changes

1. Since Dialog Group will continually re-evaluate its own policy and new processing purposes may be added to our website(s), changes may occur in this privacy statement. 

11. Questions

A. Contact person

1. Dialog Group has appointed Ms. Caroline Baurichter as the person responsible for GDPR compliance. If you have comments regarding this privacy statement or have general questions about the GDPR, you can contact us via compliance@dialoggroup.eu