Blogs & inspiration

  • Press release: Dialog Group strengthens pan-European position with strategic acquisition of M2SC Italy

    Dialog Group developed a smart Digital Colleague for CROP that guides clients step-by-step through their tax return and automatically handles documents, questions, and data processing.

  • How CROP automated 80% of their repetitive work and served their customers faster and more accurately with a Digital Colleague.

    Dialog Group developed a smart Digital Colleague for CROP that guides clients step-by-step through their tax return and automatically handles documents, questions, and data processing.

  • Why even insurers no longer dare to take the risk of AI

    Dialog Group implemented a smart iDEAL integration with QR codes in letters and clickable links in emails for this insurer. The result? Customers can now pay with one click of a button, without complicated manual transfers.

  • AI in customer relationships: sometimes it works, sometimes it doesn't. Discover our tips and tricks here.

    Dialog Group implemented a smart iDEAL integration with QR codes in letters and clickable links in emails for this insurer. The result? Customers can now pay with one click of a button, without complicated manual transfers.

  • From months of waiting to immediate results

    Dialog Group implemented a smart iDEAL integration with QR codes in letters and clickable links in emails for this insurer. The result? Customers can now pay with one click of a button, without complicated manual transfers.

  • From mediocre chatbot to good help: the step towards conversational AI 2.0

    More and more companies are using chatbots to handle customer questions quickly and efficiently. The goal is clear: help your customer directly and reduce the pressure on customer service.

  • EAA Compliance in 8 steps: a practical guide for financial organizations 2025

    Dialog Group implemented a smart iDEAL integration with QR codes in letters and clickable links in emails for this insurer. The result? Customers can now pay with one click of a button, without complicated manual transfers.

  • Customer testimonial: Bert Sonneveld – de Vereende

    Dialog Group implemented a smart iDEAL integration with QR codes in letters and clickable links in emails for this insurer. The result? Customers can now pay with one click of a button, without complicated manual transfers.

  • The European Accessibility Act: the opportunity for a better customer experience

  • Press release: Dialog Group and Eye-Able® launch strategic partnership for improved digital accessibility

  • Press release: Dialog Group and Brixxs launch innovative AI and Automation competence team

  • Press release: Dialog Group and MHC Launch Collaboration for the European Market