Why asynchronous communication via messaging apps is indispensable for your organization That customers want to contact your organization easily is nothing new. But that customers want to contact you at any time, via their own preferred channel… is your...
Paul Wijsen on the power of good customer service About Paul Wijsen Paul has more than 25 years of experience as a manager in the customer service profession, of which 10 years as Contact Center Manager at Landal GreenParks. He now shares his knowledge and passion...
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